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PROCUREMENT OPPORTUNITY

SaaS Respond - Corporate Complaints solution (TRANSPARENCY NOTICE)

City of Bradford Metropolitan District Council · Transparency notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 19:48.

Opportunity overview

Annual licence, support and maintenance of the current Corporate Complaints solution (PLEASE NOTE THIS IS A TRANSPARENCY NOTICE)

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

No classification was supplied.

Lots

  • Lot LOT-0000Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CBMDC 109
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
LOT-0000
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
City of Bradford Metropolitan District Council
Id
GB-PPON-PBWW-4714-TBHN

Identifier

Scheme
GB-PPON
Id
PBWW-4714-TBHN

Address

Street Address
Britannia House, Hall Ings
Locality
Bradford
Postal Code
BD1 1HX
Country
GB
Country Name
United Kingdom
Region
UKE41

Contact

Name
Nita Patel
Telephone
+44 01274432752

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Respond Group Limited (UK) dba Aptean
Id
GB-FTS-174965

Address

Street Address
Lincoln House, Wellington Crescent, Fradley Park
Locality
Lichfield
Postal Code
WS13 8RZ
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Title
Saas Respond - Corporate Complaints solution
Status
pending
Main Procurement Category
services
Above Threshold
No
Has Options
Yes

Items

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
38,369.44
Amount
28,369.44
Currency
GBP

Suppliers

Supplier 1
Id
GB-FTS-174965
Name
Respond Group Limited (UK) dba Aptean

Contract period

Starts
1 Apr 2026, 01:00
Ends
31 Mar 2027, 23:59

Options

Description
Additional licences if required

Related lots

LOT-0000

Documents

Entry 1
Id
015446-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
19 Feb 2026, 16:47
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
6 Mar 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Bradford · UKE41 · BD1 1HX · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 015446-2026Transparency notice on Find a Tender ·