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PROCUREMENT OPPORTUNITY

SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Cardiff and Vale University Health Board · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 00:56.

Opportunity overview

The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.Sciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

AB Sciex UK Limited

Matched by exact name
Contract value
£225.8k
Awarded
Not supplied
Contract signed
9 Mar 2026
Including VAT
£271k
Award ID
1
Status
active
Identifier
GB-PPON PZXC-1937-DMVH
Location
Warrington, UKD61, WA1 1RX, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CAV-DIR (2025-2026) 259
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Sciex is the only supplier capable of delivering the specialist maintenance, servicing, and software support required for the QTRAP 6500+ and Triple Quad 5500 analytical systems, along with their associated LC components, due to their position as the original equipment manufacturer. These instruments underpin time‑critical clinical assays, meaning uninterrupted performance, rapid issue resolution, and full calibration integrity are essential for maintaining safe and timely patient testing. Sciex alone has access to certified replacement parts, OEM‑trained engineers, proprietary diagnostic tools, remote monitoring, and system‑specific software and applications support, all of which are necessary to ensure validated performance and compliance with clinical standards. Their expertise and support model constitute a unique and irreplicable capability, as no third‑party provider can legally or technically deliver the same level of servicing or access to OEM‑specific tools. Using any alternative supplier would risk system malfunction, extended downtime, and compromised clinical assay integrity, directly endangering service continuity and patient turnaround times. For these reasons, the requirement can only be fulfilled by Sciex under a single‑supplier route.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersUniqueWorkArtPerformance
Entry 2
Id
singleSuppliersTechnicalReasons

Covered By

GPA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Cardiff and Vale University Health Board
Id
GB-PPON-PPPR-7969-BTJG

Identifier

Scheme
GB-PPON
Id
PPPR-7969-BTJG

Address

Street Address
Woodland House Maes y Coed road
Locality
Cardiff
Postal Code
CF14 4 HH
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)
Id
GB-PPON-PXWV-6492-CGMN
Role Details
The NHS Wales Shared Services Partnership (NWSSP) plays a vital role in supporting NHS Wales by delivering a wide range of professional, technical, and administrative services. It is hosted by Velindre University NHS Trust, which means Velindre provides the governance and infrastructure to support NWSSP’s operations, but NWSSP itself serves all NHS organisations across Wales.

Identifier

Scheme
GB-PPON
Id
PXWV-6492-CGMN

Address

Street Address
4-5 Charnwood Court Heol Billingsley
Locality
Cardiff
Postal Code
CF15 7QZ
Country
GB
Country Name
United Kingdom
Region
UKL15

Contact

Roles

procuringEntity
Organisation 3
Name
AB Sciex UK Limited
Id
GB-PPON-PZXC-1937-DMVH

Identifier

Scheme
GB-PPON
Id
PZXC-1937-DMVH

Address

Street Address
Phoenix House
Locality
Warrington
Postal Code
WA1 1RX
Country
GB
Country Name
United Kingdom
Region
UKD61

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50400000
Description
Repair and maintenance services of medical and precision equipment

Delivery locations

Entry 1
Region
UKL22
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PZXC-1937-DMVH
Name
AB Sciex UK Limited

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT
Status
active
Above Threshold
Yes
Date Signed
9 Mar 2026, 00:00

Period

Starts
30 Mar 2026, 00:00
Ends
29 Apr 2029, 23:59

Value

Including VAT
270,951
Amount
225,792
Currency
GBP

Documents

Entry 1
Id
A-13055
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
020911-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
9 Mar 2026, 13:50
Format
text/html

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF14 4 HH · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 015031-2026Transparency notice on Find a Tender ·
  2. 015071-2026Contract award notice on Find a Tender ·
  3. 020911-2026Contract details notice on Find a Tender ·