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PROCUREMENT OPPORTUNITY

Lift Autodiallers (Corporate and Housing)

Sheffield City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 20:17.

Opportunity overview

As the digital switchover approaches, it is crucial to transition analogue phone lines in passenger lifts within Sheffield City Council's Housing and Corporate buildings to digital technology. Analogue lines are becoming obsolete with the shift to digital communications and telecommunication providers within the UK are starting to switch these analogue lines off. This produces risk to the Council as it will result in potential service disruptions for lift emergency communication systems. These systems are vital for safety, as they allow for quick communication in the event of an emergency.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£258.5k
Awarded
Not supplied
Contract signed
16 Mar 2026
Including VAT
£310.2k
Award ID
1
Status
active
Identifier
GB-COH 11348514
Location
Sidcup, UKI51, DA14 6NE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
99970
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The open procurement route (OCID: ocds-h6vhtk-0548ef) under PA2023 legislation resulted in two supplier bids, both non-compliant as missing key information. Opportunity for both suppliers to submit this information was provided but to no avail. The tenderers therefore were non-compliant with the procedural requirements of the tender documentation, specifically: • Point 7 of Section 19 of the Procurement Act 2023 • Point 11 of Section 19 of the Procurement Act 2023 Under PA2023 legislation, the Authority has grounds to directly appoint a contractor once a tender has legitimately failed. A Procurement Termination Notice was therefore published, ending that procurement activity. Safeline Group UK Limited were not apart of this original procurement exercise and were sent the tender documentation for completion which were evaluated on Cost/Quality as per the original procurement. The outcome of the evaluation placed them as a preferred supplier for this project. The FTS website would not allow for us to link this notice with the original procurement OCID - ocds-h6vhtk-0548ef. Advice from Cabinet Office was to publish this as a standalone Transparency Notice making reference to the previous failed procurement.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
switchingDirectAward

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Sheffield City Council
Id
GB-PPON-PPQT-9425-JWVM

Identifier

Scheme
GB-PPON
Id
PPQT-9425-JWVM

Address

Street Address
The Town Hall, Pinstone St
Locality
Sheffield
Postal Code
S1 2HH
Country
GB
Country Name
United Kingdom
Region
UKE32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SAFELINE GROUP UK LIMITED
Id
GB-COH-11348514

Identifier

Scheme
GB-COH
Id
11348514

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PYGH-7631-YLTR

Address

Street Address
Onega House
Locality
Sidcup
Postal Code
DA14 6NE
Country
GB
Country Name
United Kingdom
Region
UKI51

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50750000
Description
Lift-maintenance services
Entry 2
Scheme
CPV
Id
51300000
Description
Installation services of communications equipment

Delivery locations

Entry 1
Region
UKE32
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-11348514
Name
SAFELINE GROUP UK LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Lift Autodiallers (Corporate and Housing)
Status
active
Above Threshold
Yes
Date Signed
16 Mar 2026, 00:00
No Agreed Metrics Rationale
Autodialler services are typically procured and delivered on the basis of technical capability, compliance, and price, rather than bespoke performance regimes. Imposing KPIs would be non‑standard for the market and could restrict competition or increase costs.

Period

Starts
16 Mar 2026, 00:00
Ends
1 Feb 2029, 23:59

Value

Including VAT
310,180.8
Amount
258,484
Currency
GBP

Documents

Entry 1
Id
023298-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Mar 2026, 09:26
Format
text/html

Recorded locations

  • Buyer location · Sheffield · UKE32 · S1 2HH · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 014621-2026Transparency notice on Find a Tender ·
  2. 019615-2026Contract award notice on Find a Tender ·
  3. 023298-2026Contract details notice on Find a Tender ·