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PROCUREMENT OPPORTUNITY

V&A - Hard FM

Victoria and Albert Museum · Tender notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 20:56.

Opportunity overview

The V&A is seeking to appoint a single supplier for Hard Facilities Management (Hard FM) service delivery across its multisite estate, including: • V&A South Kensington • Young V&A • V&A East Storehouse • V&A East Museum - opening in East London, April 2026. The Contract for the delivery of Hard FM services will include but not be limited to the below services: • General Services • Mechanical Maintenance • Electrical Maintenance • Public Health Maintenance • Fabric Maintenance • Roof Maintenance • Life Safety - at V&A East Museum and V&A East Storehouse. Soft FM services are not within the scope of this contract and have been procured separately. We will therefore also not require Total FM services. This is a single contract to deliver Hard FM services only. Applicants must be able to deliver all services set out in this notice and the PQQ pack to be considered to be invited to tender. For more information, please log on to Delta and download the PQQ pack which includes our draft Scope of Service. Please note that the estimated value stated in this contract is inclusive of all options and extensions. This means it is based on the extended seven year term and includes some allowances for ad hoc services. The following organisation is carrying out part of the procurement on our behalf: Mortice Consulting Limited, company number 10639824, whose registered address is 26-28 Molesey Road, Hersham, Walton On Thames, Surrey, United Kingdom, KT12 4RQ. Their role in this procurement is assisting us with drafting procurement documentation and evaluating submissions from suppliers.

Classification

  • CPV45261900 — Roof repair and maintenance work
  • CPV50700000 — Repair and maintenance services of building installations
  • CPV71334000 — Mechanical and electrical engineering services
  • CPV79993000 — Building and facilities management services

Lots

  • Lot 1£29.6m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
VA/CON/F25/01
Status
active
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
Applications must be submitting electronically via http://www.delta-esourcing.com/respond/5A7788Y9G7
Expression Of Interest Deadline
20 Mar 2026, 12:00

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Features
Stage 1 - Submission of PQQs to be evaluated against Conditions of Participation and establish a shortlist of suppliers to invite to tender. Stage 2 - Submission of Tenders to be evaluated against Award Criteria and establish the Most Advantageous Tender to be awarded the contract. Includes a dialogue stage before tenders are submitted, and presentation and clarification interviews after tenders are submitted. Award criteria may be revised before Stage 2 commences.

Submission terms

Electronic Submission Policy
allowed

Languages

en

Enquiry period

Ends
10 Mar 2026, 12:00

Expected award period

Ends
27 May 2026, 23:59

Lot Details

No Lots Division Rationale
We have already split our FM requirement into two contracts, Soft FM (previously procured separately) and Hard FM (this contract). Our market engagement exercise revealed broad support for the proposed scope. This contract packaging ensures we can achieve maximum value and operational and technical efficiency whilst still being at a size that is accessible to SMEs.

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes
Has Options
Yes

Value

Including VAT
35,542,324.8
Amount
29,618,604
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Second Stage

Minimum Candidates
4
Maximum Candidates
6

Selection criteria

Criteria

Criterion 1
Type
economic
Description
A minimum of £4m turnover is recommended for this contract
Criterion 2
Description
As set out in the PQQ pack
For Reduction
Yes

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2034, 23:59

Renewal

Description
The Initial Contract Term will be 5 years starting on the Service Commencement Date plus a potential First and Second Extension Period of twelve (12) months each to a maximum term of 7 years.

Options

Description
The inclusion of any additional services that may reasonably be required and are relevant to the service delivery, to be instructed by means of a contract variation. This includes additional services as described within the scope documents. Known Risks (under Procurement Act, Schedule 8, Sections 5-7) are not included in the contract value estimation. Known Risks will include changes outside of ours and the supplier's control such as to living wage, inflation, and statutory changes that affect the sums paid. The estimated total contract value includes all options and extensions and we have also added a 4% inflation estimate for the purpose of this notice.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
45261900
Description
Roof repair and maintenance work
Entry 2
Scheme
CPV
Id
50700000
Description
Repair and maintenance services of building installations
Entry 3
Scheme
CPV
Id
71334000
Description
Mechanical and electrical engineering services
Entry 4
Scheme
CPV
Id
79993000
Description
Building and facilities management services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
L-1
Document Type
biddingDocuments
Entry 3
Id
014309-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
17 Feb 2026, 13:25
Format
text/html

Planning and budget

No Engagement Notice Rationale
Preliminary market engagement was carried out for both Soft FM and Hard FM in April 2025. The notice can be viewed here: https://www.find-tender.service.gov.uk/Notice/013512-2025

Buyer, suppliers and contacts

Organisation 1
Name
Victoria and Albert Museum
Id
GB-PPON-PQLN-4536-WVGN

Identifier

Scheme
GB-PPON
Id
PQLN-4536-WVGN

Address

Street Address
Cromwell Road
Locality
London
Postal Code
SW7 2RL
Country
GB
Country Name
United Kingdom
Region
UKI33

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government

Recorded locations

  • Buyer location · London · UKI33 · SW7 2RL · United Kingdom
  • Delivery location · UKI · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 014309-2026Tender notice on Find a Tender ·