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PROCUREMENT OPPORTUNITY

Emergency Unit Tannoy System

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust) · Transparency notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 21:46.

Opportunity overview

The Emergency Unit currently operates a bespoke Staff Paging and Patient Tannoy Call System that was originally installed approximately fifteen years ago as part of a wider departmental refurbishment. This system enables clinical and operational staff to make voice announcements and call patients to specific areas within the department via paging microphones and telephone paging points. Over time, the system has become partially non‑functional in several zones and does not extend into newer areas of the unit that have been reconfigured or developed since the original installation. As a result, the current arrangement no longer provides full operational coverage or supports current clinical workflow requirements. To restore full functionality and ensure comprehensive coverage across the expanded department footprint, obsolete equipment will be replaced and new components installed. These will be integrated with the existing infrastructure. As the system is a bespoke design, compatibility with the existing hardware and software is essential to its operation. The required works include the supply, installation, and commissioning of the following equipment: Equipment Schedule 1 off PRSC6 – 480W power amplifier, 6 zones 1 off PRSC5 – 250W slave amplifier 3 off PASC6 – Desk-mounted paging microphones (6 zones + all-call) 1 off BOXC1 – Single-zone paging interface unit (analogue telephone unit) 95 off P100V – Ceiling-mounted speakers with fire dome, 100V line 95 off Backing boards for ceiling speaker installation The proposal includes zoning the department into up to six paging areas, with paging microphones situated in key reception locations. The original specialist installer—who designed and fitted the bespoke system—has confirmed immediate availability to undertake these works upon receipt of a purchase order. Justification Summary The existing Tannoy and Staff Paging System is a bespoke, non-standard installation that was specifically designed and commissioned by the original specialist supplier. The system’s architecture, components, and configuration are unique, meaning that specialised technical knowledge is required to safely modify, repair, or extend it. Engaging another supplier would present significant technical, operational, and safety risks, including potential incompatibility with existing equipment or disruption to critical communication services within the Emergency Unit. The original installer retains exclusive knowledge of the system design, wiring topology, zone configuration, and proprietary component integration, making them the only provider capable of ensuring continuity, safety, and system integrity. The work requires immediate completion to support the operational needs of the Emergency Unit, and the specialist installer has confirmed that they can commence the works without delay upon receipt of a purchase order.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£32.2k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-PPON PQMM-9983-YHWG
Location
Pontypridd, UKL15, CF37 5BH, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CAV-DIR-(25-26) 256
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes
Vcse
Yes

Buyer, suppliers and contacts

Organisation 1
Name
NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)
Id
GB-PPON-PXWV-6492-CGMN

Identifier

Scheme
GB-PPON
Id
PXWV-6492-CGMN

Address

Street Address
4-5 Charnwood Court,
Locality
Cardiff
Postal Code
CF14 3UZ
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Name
Ben Coughlin

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
Care Come Systems (SW) Limited
Id
GB-PPON-PQMM-9983-YHWG

Identifier

Scheme
GB-PPON
Id
PQMM-9983-YHWG

Address

Street Address
Young & Phillips Inspiration House, Cardiff Road, Upper Boat
Locality
Pontypridd
Postal Code
CF37 5BH
Country
GB
Country Name
United Kingdom
Region
UKL15

Contact

Roles

supplier

Details

Scale
sme
Vcse
Yes

Award information

Award 1
Id
1
Title
Emergency Unit Tannoy System
Status
pending
Main Procurement Category
works
Above Threshold
No

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
45200000
Description
Works for complete or part construction and civil engineering work

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
38,657
Amount
32,215
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PQMM-9983-YHWG
Name
Care Come Systems (SW) Limited

Contract period

Starts
13 Mar 2026, 00:00
Ends
31 Mar 2026, 23:59

Related lots

1

Documents

Entry 1
Id
013313-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
13 Feb 2026, 11:12
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
27 Feb 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF14 3UZ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 013313-2026Transparency notice on Find a Tender ·