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PROCUREMENT OPPORTUNITY

Pre-Market Engagement AI Solution for Social Services Recording

Flintshire County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 21:49.

Opportunity overview

Flintshire Social Services are seeking pre-market engagement to explore established AI solutions with proven application to Social Care recording, that are currently on the market to support transformational change in our recording processes. The AI solution would be used to summarise relevant information and highlight key points from any transcribed content, i.e. decisions made, actions required, into an appropriate template, covering a broad range of use cases, including assessments and reviews, minute taking and case notes. Some of our key considerations include; • The AI solution must keep our data in a private AI system • The AI solution must support multiple languages, specifically the Welsh language. • The AI solution must be accessible on a variety of devices and have high-quality audio recording capabilities, with a high degree of accuracy, with the functionality to manually review / edit content into a final output. • The AI solution will support a fully auditable record of any changes that are made

Classification

  • CPV48000000 — Software package and information systems
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06534f
Main Procurement Category
services
Above Threshold
No
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Communication

Future Notice Date
31 Mar 2026, 23:59

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planning

Suitability

Sme
Yes

Contract period

Starts
30 Apr 2026, 00:00
Ends
29 Apr 2029, 23:59
Max Extent Date
29 Apr 2036, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support
Entry 2
Scheme
CPV
Id
48000000
Description
Software package and information systems

Delivery locations

Entry 1
Region
UKL23
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Flintshire Social Services are interested in receiving demonstrations from suppliers who have a proven AI tool that has been developed for use in Social Care. The engagement is to view the product and understand how it can be used to enhance case recording of social care provision in Flintshire. Flintshire are implementing a new Case Management System, with an estimated Go Live of November 2026. We would like to embed an AI solution, in advance of this date. If you would like to be involved in the pre-market engagement exercise, please email procurement@denbighshire.gov.uk no later than 12noon on 26th February 2026.
Due
26 Feb 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
013160-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
12 Feb 2026, 17:01
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Flintshire County Council
Id
GB-PPON-PNJC-2356-PCDV

Identifier

Scheme
GB-PPON
Id
PNJC-2356-PCDV

Address

Street Address
Ty Dewi Sant
Locality
Flintshire
Postal Code
CH7 6NA
Country
GB
Country Name
United Kingdom
Region
UKL23

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Flintshire · UKL23 · CH7 6NA · United Kingdom
  • Delivery location · UKL23 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 013160-2026Preliminary market engagement notice on Find a Tender ·