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PROCUREMENT OPPORTUNITY

COV - Market Engagement for Independent Childrens Complaints Investigation 2026

Coventry City Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 22:57.

Opportunity overview

Coventry City Council are seeking providers to deliver our Children Complaints service, the providers will support with all stages of our external complaints process. Over the past 6 months Coventry have required 90 complaints to be investigated. Should you have any queries in relation to this opportunity please issue these via the correspondence function of the portal.

Classification

  • CPV79342300 — Customer services
  • CPV98000000 — Other community, social and personal services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-064c63
Main Procurement Category
services
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Communication

Future Notice Date
29 May 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Oct 2026, 00:00
Ends
30 Sept 2030, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79342300
Description
Customer services
Entry 2
Scheme
CPV
Id
98000000
Description
Other community, social and personal services

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
Providers are being invited to engage with the Council with queries in relation to this procurement.
Due
15 Mar 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
011822-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
10 Feb 2026, 12:18
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Coventry City Council
Id
GB-PPON-PMJC-6861-XJPP

Identifier

Scheme
GB-PPON
Id
PMJC-6861-XJPP

Address

Street Address
Council House, Earl Street
Locality
Coventry
Postal Code
CV1 5RR
Country
GB
Country Name
United Kingdom
Region
UKG33

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Coventry · UKG33 · CV1 5RR · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 011822-2026Preliminary market engagement notice on Find a Tender ·