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PROCUREMENT OPPORTUNITY

Mental Health Information, Advice and Assistance

Monmouthshire County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 21:47.

Opportunity overview

We are recommissioning our Mental Health Information, Advice and Assistance which offers specialist support for people in Monmouthshire with complex mental health problems as well as those at risk of developing mental health problems as well as their carers/family. The service is currently delivered in the following ways: • Prompt and accurate information is provided to enable an individual to make an informed choice about their wellbeing. • Advice – the service works jointly with individuals to identify what is important to them and what they want to achieve, considering options and reaching agreement on the way forward. • Assistance – ensures action is taken to assist individuals in accessing appropriate care, support and guidance. The service can be delivered over the phone but must also include face-to-face support including drop-in sessions at various locations across Monmouthshire. The successful provider will need to have excellent knowledge of Monmouthshire and surrounding areas, including third-sector, statutory, and other relevant services. Providers must have extensive experience and a thorough understanding of mental health, particularly in supporting individuals with complex needs. The provider will support individuals during recovery, ensuring they maintain voice, choice, and control over their lives. The service must support people in a strength–based way to achieve their personal outcomes and what matters to them. The annual contract value is estimated at £41,203.00

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-061615
Main Procurement Category
services
Above Threshold
No
Status
planning

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Communication

Future Notice Date
6 Apr 2026, 23:59

Amendments

Entry 1
Description
Please note that the original description of the services should be as follows: We are recommissioning our Mental Health Information, Advice and Assistance which offers specialist support for people in Monmouthshire with complex mental health problems as well as those at risk of developing mental health problems as well as their carers/family. The service is currently delivered in the following ways: • Prompt and accurate information is provided to enable an individual to make an informed choice about their wellbeing. • Advice – the service works jointly with individuals to identify what is important to them and what they want to achieve, considering options and reaching agreement on the way forward. • Assistance – ensures action is taken to assist individuals in accessing appropriate care, support and guidance. The service can be delivered over the phone but must also include face-to-face support including drop-in sessions at various locations across Monmouthshire. The successful provider will need to have excellent knowledge of Monmouthshire and surrounding areas, including third-sector, statutory, and other relevant services. Providers must have extensive experience and a thorough understanding of mental health, particularly in supporting individuals with complex needs. The provider will support individuals during recovery, ensuring they maintain voice, choice, and control over their lives. The service must support people in a strength–based way to achieve their personal outcomes and what matters to them.
Id
013278-2026

Lots and requirements

Entry 1
Id
1
Status
planning

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Aug 2026, 00:00
Ends
31 Jul 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKL21
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
We are now inviting written comments from the market on the proposed service which will support us in shaping the service specification and future direction of the service. This written market engagement will be followed by an online event with further information to follow. Your response should be no longer than 4 sides of A4 font Arial 12. Questions 1. What sort of service do you believe would meet the needs of this client group? 2. Within the estimated contract value what do you see the service looking like? Do you see it as achievable? 3. Are you aware of any examples of best practice or innovations in this area, or similar areas that could be applied here? Please return your response to the following email address: SocialCare.Procurement@cardiff.gov.uk
Due
20 Feb 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
013278-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
13 Feb 2026, 10:27
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Monmouthshire County Council
Id
GB-PPON-PMQT-2889-YGXR

Identifier

Scheme
GB-PPON
Id
PMQT-2889-YGXR

Address

Street Address
County Hall
Locality
Usk
Postal Code
NP15 1GA
Country
GB
Country Name
United Kingdom
Region
UKL21

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply

Recorded locations

  • Buyer location · Usk · UKL21 · NP15 1GA · United Kingdom
  • Delivery location · UKL21 · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 009750-2026Preliminary market engagement notice on Find a Tender ·
  2. 010957-2026Preliminary market engagement notice on Find a Tender ·
  3. 013278-2026Preliminary market engagement notice on Find a Tender ·