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PROCUREMENT OPPORTUNITY

Contract for Housing Chatbot Extension

Gateshead Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 01:03.

Opportunity overview

Gateshead Council currently uses Fuzzlab's Chatbot for Housing. This contract expires in February 2026, with Fuzzlab Limited being the only supplier able to provide this particular chatbot.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

FUZZLAB LIMITED

Match pending…
Published award value
Value not stated
Awarded
Not supplied
Contract signed
29 Dec 2025
Award ID
1
Status
active
Identifier
GB-COH 10142828
Location
Norwich, UKH15, NR9 5LA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-06156b
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Gateshead Borough Council
Id
GB-UKPRN-10002639

Identifier

Scheme
GB-UKPRN
Id
10002639

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PPGY-1151-NJQN

Address

Street Address
Civic Centre, Regent Terrace
Locality
Gateshead
Postal Code
NE8 1HH
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
FUZZLAB LIMITED
Id
GB-COH-10142828

Identifier

Scheme
GB-COH
Id
10142828

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJCP-2374-RCQH

Address

Street Address
C/O Heaton Vences Limited, No.159, Field Maple Barns,
Locality
Norwich
Postal Code
NR9 5LA
Country
GB
Country Name
United Kingdom
Region
UKH15

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48510000
Description
Communication software package

Delivery locations

Entry 1
Region
UKC22
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-10142828
Name
FUZZLAB LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Contract for Housing Chatbot Extension
Status
active
Above Threshold
No
Date Signed
29 Dec 2025, 00:00

Period

Starts
1 Feb 2026, 00:00
Ends
1 Feb 2027, 23:59

Value

Including VAT
38,760
Currency
GBP

Documents

Entry 1
Id
009478-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
3 Feb 2026, 14:00
Format
text/html

Recorded locations

  • Buyer location · Gateshead · UKC22 · NE8 1HH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 009478-2026Contract details notice on Find a Tender ·