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PROCUREMENT OPPORTUNITY

Window Cleaning Services

University Of Edinburgh · tender

Tender information last checkedLast checked 23 Sept 2026, 21:35.

Opportunity overview

The University of Edinburgh will shortly be going out to tender via a Restricted Procedure to engage suitably qualified, resourced and experienced suppliers to provide window cleaning services across the estate. The University of Edinburgh is procuring window cleaning services across a large and diverse estate, including historic listed buildings and modern facilities, spanning multiple campus locations. The requirement is for a prompt, efficient and consistently high-quality service delivered year-round (52 weeks), with capacity to flex to changing priorities and emerging needs. Suppliers are expected to work collaboratively with University representatives and operate in a way that minimises disruption, as many buildings will be occupied during service delivery. Window cleaning requirements include both planned/programmed cleans and reactive/short-notice cleans. For planned works, cleaning will be scheduled in advance and must be delivered to agreed timescales, with early notification to the University if issues arise that may affect delivery. For reactive requests, the University requires a same working day response to enquiries, with a quotation and agreed delivery timescales within 24 hours. Predominant cleaning method is expected to be reach and wash, however some buildings will require alternative access methods such as rope access/abseiling and MEWPs, and bidders must demonstrate capability to deliver these safely and compliantly. A key operational feature is significant peak demand during defined periods, with a requirement for sufficient staffing, vehicles and equipment to deliver high volumes within short timescales. Quality sign-off is required following completion of cleans (by the University’s nominated representative). Contractors are responsible for taking due care of University fixtures and fittings and must report any defects discovered (e.g., broken or defective windows, hinges, safety catches) and any accidental damage immediately, in line with contract reporting procedures.

Classification

  • CPV90911000 — Accommodation, building and window cleaning services

Lots

  • Accommodation, Catering and EventsValue not stated
  • EstatesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
EC1077
Status
active
Main Procurement Category
services
Procurement Method
selective
Procurement Method Details
Restricted procedure
Has Recurrence
Yes

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
90911000
Description
Accommodation, building and window cleaning services

Lot Details

Submission Method

electronicSubmission

Selection criteria

Criteria

Criterion 1
Type
economic
Description
SPD Statement 4B.1.1 Bidders will be required to have a “general” yearly turnover threshold of 85033.12 GBP for Lot 1, 176607.26 GBP for Lot 2 and 261640.38 GBP for both lots combined. SPD 4B.5.1 and 4B.5.2 Statement It is a requirement of this contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded contract, the types and levels of insurance indicated below: Note: There is no requirement for separate product liability insurance as the monetary value detailed against public liability insurance is inclusive of both types of insurance. Employer’s (Compulsory) Liability Insurance = 10 million GBP per single event Public Liability Insurance = 5 million GBP per single event Professional Indemnity Insurance = 2 million GBP per single even

Applies To

supplier
Criterion 2
Type
technical
Description
SPD 4C.1.2- Statement 1 Provide two (2) examples of window cleaning contracts delivered within the last five (5) years that demonstrate your ability to deliver services across varied building types, including working at height. Examples may include ladder work and rope access where relevant. Mandatory information for each example (basis of evaluation/scoring): - Scope/scale (sites/buildings) - Building types and access constraints - Methods used (high level) - H&S controls (high level) - Quality checking/rectification - Scheduling and communications with client/occupants - Operational challenges and how managed. Weight: 50% overall (Each example is worth 25%). SPD 4C.1.2- Statement 2 Provide two (2) examples of window cleaning contracts delivered within the last five (5) years that demonstrate your ability to deliver services across varied building types, including working at height. Examples may include ladder work and rope access where relevant. Mandatory information for each example (basis of evaluation/scoring): - Scope/scale (sites/buildings) - Building types and access constraints - Methods used (high level) - H&S controls (high level) - Quality checking/rectification - Scheduling and communications with client/occupants - Operational challenges and how managed.. Weight: 25% Recruitment, Training & Competence (Working at Height) Describe your approach to recruitment, training and competence management for window cleaning operatives and supervisors, including assessment of working at height (using the HSE WAH hierarchy) controls for working at height (ladder and rope access if applicable), supervision/monitoring of safe systems of work, and management of agency/temporary staff (if used). Do not include site-specific staffing numbers. Weight:25% Service Reliability, Quality Control & Customer Communication Describe how you ensure reliable service delivery and consistent quality over the contract term, including: planning/scheduling (including weather-related impacts), attendance control, quality assurance (inspection regime, snagging/rectification), client communications and sign-off, issue/complaint handling and escalation, and contingency arrangements for short-notice cover (staff or equipment). Do not provide a mobilisation plan (to be requested at ITT). Weight:25%

Applies To

supplier

Contract terms

Performance Terms
As detailed within the SPD and ITT documentation.
Has Electronic Ordering
Yes
Electronic Invoicing Policy
allowed
Has Electronic Payment
Yes

Other Requirements

Requires Staff Names And Qualifications
Yes

Covered By

GPA

Tender Period

Ends
12 Oct 2026, 12:00

Second Stage

Invitation Date
9 Nov 2026, 00:00

Submission terms

Languages

en

Bid Validity Period

Duration In Days
360

Recurrence

Description
Tendering process for renewal of this contract is likely to be approx. 6 to 12 months prior to the expiry of the contract.

Lots and requirements

Entry 1
Id
2
Title
Estates
Description
It is proposed this procurement will be conducted through the use of the Restricted Procedure. The evaluation process shall be as follows. Stage 1- Pre-Qualification via the submission of the completed SPD (Scotland). Bidders must pass the minimum standards (pass/fail) sections of the SPD (Scotland). These can be found within the qualification envelope of PCS-T. Statements detailing the specific requirements can be found within Section III 1.1, 1.2 & 1.3 and of the Contract Notice. Bidders must complete the technical envelope in PCS-T. The responses to these statements will be scored as per the scoring methodology. SPD Technical Envelope Scores shall be allocated based on the total percentage achieved by the response out of the maximum possible percentage. This takes into account the score out of 4 and the weighting allocated to individual questions. For example, if a question is weighted 10 percent and your submission scores 3 points out of 4 for that question then you will receive 7.5 percent out of a possible 10 percent. A 50%minimum threshold will apply, whereby only bidders achieving a total score greater or equal to 50% for their responses to the SPD scored questions will be considered for shortlisting. The top six (6) Bidders based on the scored questions will be invited to submit a bid in response to the subsequent Invitation to Tender (ITT). Where the number of bidders meeting the selection criteria is below the minimum number, the University may continue the procedure by inviting the candidates with the required capabilities. In any event, the number of candidates invited shall be sufficient to ensure genuine competition at ITT stage. Stage 2- Invitation to Tender (ITT) The University will evaluate all shortlisted bidders’ ITT submissions via undertaking a Technical and Commercial evaluation. The ITT will be weighted at 60% Technical and 40% Commercial. The weightings of each technical question will be detailed within the ITT. Technical Scores shall be allocated based on the total percentage achieved by the response out of the maximum possible percentage. This takes into account the score out of 4 and the weighting allocated to individual questions. For example, if a question is weighted 10% and your submission scores 3 points out of 4 for that question then you will receive 7.5% out of a possible 10%. A60%minimum technical threshold will apply (48% after technical weightings are applied). Each bidder achieving a score greater or equal to 50% will only then progress through to the commercial evaluation. For the Commercial evaluation, the Bidder who submits the lowest-cost bid will be awarded the maximum score and others will be awarded a pro rata score in relation to the lowest bid. The technical and commercial scores will then be combined to give each bidder an overall total score and to calculate the winning bidder. Bidders can choose to bid for either one or both Lots. Where a bidder opts to bid for both Lots, they will need to state their preference between Lot 1 and Lot 2. The top scoring Bidder will be appointed to each Lot.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
720

Renewal

Description
There will be two optional 1 year extensions to be taken at the Universities discretion

Second Stage

Minimum Candidates
6
Maximum Candidates
6

Submission terms

Variant Policy
notAllowed

Options

Description
The contract will include optional additional services which may be instructed by the University where required, subject to available funding and in accordance with the contract terms. These may include (but are not limited to): power washing, graffiti removal, and moss removal. Bidders will be asked to provide a Schedule of Rates for these optional services (and any other relevant services they can offer) to provide a compliant route to market and support benchmarking for best value.
Entry 2
Id
1
Title
Accommodation, Catering and Events
Description
It is proposed this procurement will be conducted through the use of the Restricted Procedure. The evaluation process shall be as follows. Stage 1- Pre-Qualification via the submission of the completed SPD (Scotland). Bidders must pass the minimum standards (pass/fail) sections of the SPD (Scotland). These can be found within the qualification envelope of PCS-T. Statements detailing the specific requirements can be found within Section III 1.1, 1.2 & 1.3 and of the Contract Notice. Bidders must complete the technical envelope in PCS-T. The responses to these statements will be scored as per the scoring methodology. SPD Technical Envelope Scores shall be allocated based on the total percentage achieved by the response out of the maximum possible percentage. This takes into account the score out of 4 and the weighting allocated to individual questions. For example, if a question is weighted 10 percent and your submission scores 3 points out of 4 for that question then you will receive 7.5 percent out of a possible 10 percent. A 50%minimum threshold will apply, whereby only bidders achieving a total score greater or equal to 50% for their responses to the SPD scored questions will be considered for shortlisting. The top six (6) Bidders based on the scored questions will be invited to submit a bid in response to the subsequent Invitation to Tender (ITT). Where the number of bidders meeting the selection criteria is below the minimum number, the University may continue the procedure by inviting the candidates with the required capabilities. In any event, the number of candidates invited shall be sufficient to ensure genuine competition at ITT stage. Stage 2- Invitation to Tender (ITT) The University will evaluate all shortlisted bidders’ ITT submissions via undertaking a Technical and Commercial evaluation. The ITT will be weighted at 60% Technical and 40% Commercial. The weightings of each technical question will be detailed within the ITT. Technical Scores shall be allocated based on the total percentage achieved by the response out of the maximum possible percentage. This takes into account the score out of 4 and the weighting allocated to individual questions. For example, if a question is weighted 10% and your submission scores 3 points out of 4 for that question then you will receive 7.5% out of a possible 10%. A60%minimum technical threshold will apply (48% after technical weightings are applied). Each bidder achieving a score greater or equal to 50% will only then progress through to the commercial evaluation. For the Commercial evaluation, the Bidder who submits the lowest-cost bid will be awarded the maximum score and others will be awarded a pro rata score in relation to the lowest bid. The technical and commercial scores will then be combined to give each bidder an overall total score and to calculate the winning bidder. Bidders can choose to bid for either one or both Lots. Where a bidder opts to bid for both Lots, they will need to state their preference between Lot 1 and Lot 2. The top scoring Bidder will be appointed to each Lot.
Has Renewal
Yes
Has Options
Yes
Status
active

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
60
Criterion 2
Type
price
Description
40

Contract period

Duration In Days
720

Renewal

Description
There will be two optional 1 year extensions to be taken at the Universities discretion.

Second Stage

Minimum Candidates
6
Maximum Candidates
6

Submission terms

Variant Policy
notAllowed

Options

Description
The contract will include optional additional services which may be instructed by the University where required, subject to available funding and in accordance with the contract terms. These may include (but are not limited to): power washing, graffiti removal, and moss removal. Bidders will be asked to provide a Schedule of Rates for these optional services (and any other relevant services they can offer) to provide a compliant route to market and support benchmarking for best value.

Items and delivery

Item 1
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
90911000
Description
Accommodation, building and window cleaning services

Delivery locations

Entry 1
Region
UKM75
Item 2
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
90911000
Description
Accommodation, building and window cleaning services

Delivery locations

Entry 1
Region
UKM75

Buyer, suppliers and contacts

Organisation 1
Name
University Of Edinburgh
Id
GB-FTS-2023

Identifier

Legal Name
University Of Edinburgh

Address

Street Address
Charles Stewart House, 9-16 Chambers Street
Locality
Edinburgh
Region
UKM75
Postal Code
EH1 1HT
Country Name
United Kingdom

Contact

Name
Steven Glynn
Telephone
+44 1316502759

Roles

buyer
centralPurchasingBody

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
09
Description
Education
Organisation 2
Name
Edinburgh Sheriff Court
Id
GB-FTS-404

Identifier

Legal Name
Edinburgh Sheriff Court

Address

Street Address
27 Chambers Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Contact

Roles

reviewBody

Recorded locations

  • Buyer location · Edinburgh · UKM75 · EH1 1HT · United Kingdom
  • Delivery location · UKM75

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 009310-2026planning ·
  2. 085639-2026tender ·