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PROCUREMENT OPPORTUNITY

Telephony Systems Support & Maintenance and Software Assurance

East Riding of Yorkshire Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 07:41.

Opportunity overview

This requirement is for the renewal of the support. maintenance and software assurance services for the Council's telephony system

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ASPIRE TECHNOLOGY SOLUTIONS LTD

Matched by number
Contract value
£350k
Awarded
Not supplied
Contract signed
2 Mar 2026
Including VAT
£420k
Award ID
1
Status
active
Identifier
GB-COH 06031628
Location
Gateshead, UKC22, NE8 2BJ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot LOT-0000Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2318-26
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
These additional/repeat services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in solution would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
LOT-0000
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
East Riding of Yorkshire Council
Id
GB-PPON-PZQH-9124-TMLN

Identifier

Scheme
GB-PPON
Id
PZQH-9124-TMLN

Address

Street Address
Cross Street
Locality
Beverley
Postal Code
HU17 9BA
Country
GB
Country Name
United Kingdom
Region
UKE12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
ASPIRE TECHNOLOGY SOLUTIONS LTD
Id
GB-COH-06031628

Identifier

Scheme
GB-COH
Id
06031628

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PCWL-7891-TRRX

Address

Street Address
Pipewell Quay
Locality
Gateshead
Postal Code
NE8 2BJ
Country
GB
Country Name
United Kingdom
Region
UKC22

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
LOT-0000
Related Lot
LOT-0000

Additional Classifications

Entry 1
Scheme
CPV
Id
32000000
Description
Radio, television, communication, telecommunication and related equipment
Entry 2
Scheme
CPV
Id
48000000
Description
Software package and information systems
Entry 3
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKE12
Country
GB
Country Name
United Kingdom

Additional Procurement Categories

services

Suppliers

Supplier 1
Id
GB-COH-06031628
Name
ASPIRE TECHNOLOGY SOLUTIONS LTD

Related lots

LOT-0000

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Options
Yes
Above Threshold
Yes
Date Signed
2 Mar 2026, 00:00
No Agreed Metrics Rationale
Contract value is below £5m threshold. Any KPI's will be in line with the maintenance agreement.

Period

Starts
1 Apr 2026, 00:00
Ends
31 Mar 2028, 23:59

Options

Description
There will be scope to purchase additional licensing and functionality as necessary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council.

Value

Including VAT
420,000
Amount
350,000
Currency
GBP

Documents

Entry 1
Id
042425-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
8 May 2026, 11:52
Format
text/html

Recorded locations

  • Buyer location · Beverley · UKE12 · HU17 9BA · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 008498-2026Transparency notice on Find a Tender ·
  2. 009610-2026Contract award notice on Find a Tender ·
  3. 042425-2026Contract details notice on Find a Tender ·