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PROCUREMENT OPPORTUNITY

Microsoft Unified Performance Support

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS) · awardUpdate, contractUpdate

Tender information last checkedLast checked 1 Oct 2026, 19:50.

Opportunity overview

Updated value of the agreement as there was an increase in licences.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Microsoft

Match pending…
Shared contract value
£9m
Awarded
Not supplied
Contract signed
8 Jun 2024
Suppliers
One of 2 awarded suppliers
Award ID
046486-2026-NP501624d-1
Status
active
Location
Edinburgh, UK, EH1 3EG, United Kingdom

Microsoft

Match pending…
Shared contract value
£9m
Awarded
Not supplied
Contract signed
8 Jun 2024
Suppliers
One of 2 awarded suppliers
Award ID
046486-2026-NP501624d-1
Status
active
Location
Edinburgh, UK, EH1 3EG, United Kingdom

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NP501624d
Main Procurement Category
services
Review Details
Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts: An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Lots and requirements

Entry 1
Id
1
Description
Microsoft Unified Performance Support (UPS). Awarded as a Call off contract under the Software Value Added Reseller framework agreement. Microsoft Unified Support was agreed through all relevant national M365 Governance bodies. The UPS contract is supplementary to the main M365 Enterprise Agreement. In provision of ongoing support of the National M365 Tenant and additional professional services from Microsoft to NHS Scotland.

Contract period

Duration In Days
1,080

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKM

Buyer, suppliers and contacts

Organisation 1
Name
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)
Id
GB-FTS-115937

Identifier

Legal Name
The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Address

Street Address
1 South Gyle Crescent
Locality
Edinburgh
Region
UKM
Postal Code
EH12 9EB
Country Name
United Kingdom

Contact

Telephone
+44 1312756000

Roles

buyer

Details

Organisation 2
Name
Microsoft
Id
GB-FTS-173034

Identifier

Legal Name
Microsoft

Address

Street Address
2-4 Waterloo Place
Locality
Edinburgh
Region
UK
Postal Code
EH1 3EG
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
Microsoft
Id
GB-FTS-182046

Identifier

Legal Name
Microsoft

Address

Street Address
Waverley Gate, 2-4 Waterloo Place
Locality
Edinburgh
Region
UK
Postal Code
EH1 3EG
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 4
Name
Sheriff Court House
Id
GB-FTS-324

Identifier

Legal Name
Sheriff Court House

Address

Street Address
27 Chambers Street
Locality
Edinburgh
Postal Code
EH1 1LB
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
046486-2026-NP501624d-1
Title
Microsoft Unified Performance Support
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-173034
Name
Microsoft
Supplier 2
Id
GB-FTS-182046
Name
Microsoft

Contracts and changes

Entry 1
Id
046486-2026-NP501624d-1
Award ID
046486-2026-NP501624d-1
Title
Microsoft Unified Performance Support
Status
active
Date Signed
9 Jun 2024, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKM

Value

Amount
9,009,782
Currency
GBP

Period

Duration In Days
1,080

Amendments

Entry 1
Id
2
Description
Updated value of the agreement as there was an increase in licences.
Rationale
Need for modification brought about by circumstances which a diligent contracting authority/entity could not foresee: Updated value of the agreement as there was an increase in licences.

Recorded locations

  • Buyer location · Edinburgh · UKM · EH12 9EB · United Kingdom
  • Delivery location · UKM

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 008184-2026award, contract ·
  2. 039801-2026awardUpdate, contractUpdate ·
  3. 046486-2026awardUpdate, contractUpdate ·