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PROCUREMENT OPPORTUNITY

Customer Perception Surveys

LONDON & QUADRANT HOUSING TRUST · Contract award notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 11:26.

Opportunity overview

L&Q is seeking an independent, experienced research supplier to deliver a three‑year programme of Tenant Satisfaction Measures (TSM) surveys in line with the Regulator of Social Housing's requirements. The supplier will be responsible for managing the end‑to‑end survey process for all resident tenure groups (LCRA, LCHO and Leaseholders), ensuring results are accurate, representative, compliant, and delivered within regulatory deadlines.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BMG RESEARCH LTD

Matched by number
Published award value
£344.4k
Awarded
30 Apr 2026
Award ID
1
Status
pending
Identifier
GB-COH 02841970
Location
Cheshire, UKD63, WA6 0AR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-061078
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
LONDON & QUADRANT HOUSING TRUST
Id
GB-COH-IP030441

Identifier

Scheme
GB-COH
Id
IP030441

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJQV-6311-TQXL

Address

Street Address
29-35 West Ham Lane
Locality
London
Postal Code
E15 4PN
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
BMG RESEARCH LTD
Id
GB-COH-02841970

Identifier

Scheme
GB-COH
Id
02841970

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PNDR-5918-WHYT

Address

Street Address
Spring Lodge 172 Chester Road
Locality
Cheshire
Postal Code
WA6 0AR
Country
GB
Country Name
United Kingdom
Region
UKD63

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
pending
Date
1 May 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Assessment Summaries Date Sent
1 May 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79310000
Description
Market research services
Entry 2
Scheme
CPV
Id
79342310
Description
Customer survey services
Entry 3
Scheme
CPV
Id
79342311
Description
Customer satisfaction survey

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Value

Including VAT
413,305.2
Amount
344,421
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-02841970
Name
BMG RESEARCH LTD

Standstill Period

Ends
14 May 2026, 23:59

Contract period

Starts
29 May 2026, 00:00
Ends
28 May 2029, 23:59

Related lots

1

Documents

Entry 1
Id
040538-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
1 May 2026, 13:53
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
29 May 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI41 · E15 4PN · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 007414-2026Tender notice on Find a Tender ·
  2. 040538-2026Contract award notice on Find a Tender ·