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PROCUREMENT OPPORTUNITY

Contact Centre 2026

Oxford City Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 27 Sept 2026, 07:42.

Opportunity overview

Cloud-based contact centre

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

BDR TECHNICAL SOLUTIONS LTD

Matched by number
Published award value
Value not stated
Awarded
Not supplied
Contract signed
14 Jun 2026
Award ID
1
Status
active
Identifier
GB-COH 03120336
Location
Stratford- Upon-Avon, UKG13, CV37 9NR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OCC000919
Status
complete
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Oxford City Council
Id
GB-PPON-PJQW-3663-YMYQ

Identifier

Scheme
GB-PPON
Id
PJQW-3663-YMYQ

Address

Street Address
Oxford Town Hall, St Aldates
Locality
Oxford
Postal Code
OX1 1BX
Country
GB
Country Name
United Kingdom
Region
UKJ14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
BDR TECHNICAL SOLUTIONS LTD
Id
GB-COH-03120336

Identifier

Scheme
GB-COH
Id
03120336

Address

Street Address
Caspian House Timothys Bridge Road,
Locality
Stratford- Upon-Avon
Postal Code
CV37 9NR
Country
GB
Country Name
United Kingdom
Region
UKG13

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32543000
Description
Telephone switchboards
Entry 2
Scheme
CPV
Id
32551200
Description
Telephone exchanges
Entry 3
Scheme
CPV
Id
79512000
Description
Call centre

Suppliers

Supplier 1
Id
GB-COH-03120336
Name
BDR TECHNICAL SOLUTIONS LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Contact Centre
Status
active
Has Renewal
Yes
Has Options
Yes
Above Threshold
Yes
Date Signed
15 Jun 2026, 00:00

Period

Starts
15 Jun 2026, 00:00
Ends
14 Jun 2028, 23:59
Max Extent Date
14 Jun 2031, 23:59

Renewal

Description
Three optional extensions, each for one year.

Options

Description
Optional services as described in tender.

Value

Including VAT
232,033
Currency
GBP

Documents

Entry 1
Id
062647-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
3 Jul 2026, 10:24
Format
text/html

Recorded locations

  • Buyer location · Oxford · UKJ14 · OX1 1BX · United Kingdom

Notice and amendment history

7 published notice versions reviewed by ProcuraAxis.

7 VERSIONS
  1. 006817-2026Tender notice on Find a Tender ·
  2. 009426-2026Tender notice on Find a Tender ·
  3. 009887-2026Tender notice on Find a Tender ·
  4. 047935-2026Contract award notice on Find a Tender ·
  5. 062619-2026Contract details notice on Find a Tender ·
  6. 062624-2026Contract details notice on Find a Tender ·
  7. 062647-2026Contract details notice on Find a Tender ·