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PROCUREMENT OPPORTUNITY

Framework for Family Support Hours in the London Borough of Waltham Forest

London Borough of Waltham Forest · Contract award notice on Find a Tender

Tender information last checkedLast checked 1 Oct 2026, 21:41.

Opportunity overview

LB Waltham Forest is awarding an Open Framework for family support service to provide support and interventions to children and families in their own homes or other designated settings. Family Support Workers will help build relationships, increase wellbeing, improve outcomes, provide practical help and deliver interventions to increase parenting skills and more generally bridge the gap of support between families and statutory services. They are a flexible resource that the council can deploy to support children and families. The service will provide bespoke intervention support packages, using a flexible whole family approach that focuses on turning lives around and creating positive outcomes for Children in Need, Children in Care, Children with a Disability and Children subject to a Child Protection Plan.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PGLG-9266-PCMG
Location
London, UKI53, E18 1HB, United Kingdom

LIFESERVE SOLUTIONS LIMITED

Matched by exact name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PWRJ-4592-NMTX
Location
London, UKI71, N12 0DD, United Kingdom

LONDON COMMUNITY CARE LIMITED

Matched by exact name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PRTM-6789-LVGY
Location
Islington, UKI43, N1 0QH, United Kingdom

LifeCome Care Limited

Matched by exact name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PBQG-2153-WGPV
Location
London, UKI45, SW2 1RS, United Kingdom
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PBHG-8251-ZZDX
Location
London, UKI53, E17 6BU, United Kingdom

My Health Care Support Ltd

Matched by exact name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PCPG-3591-BRHX
Location
London, UKI41, E6 2JA, United Kingdom

POTTON KARE SERVICES LTD

Match pending…
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PZZJ-2181-QMYR
Location
Basildon, UKH37, SS14 1GJ, United Kingdom

Parent-Help Ltd

Match pending…
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PLLH-5651-NZLG
Location
London, UKI41, N1 7GU, United Kingdom
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PNJT-5571-MYQH
Location
Loughton, UKH35, IG10 3TZ, United Kingdom

Supreme Company and Sons Ltd

Matched by exact name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PMGH-8857-XHDZ
Location
London, UKI41, E15 4EQ, United Kingdom

UNIQUE PERSONNEL (UK) LIMITED

Matched by normalised name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PCJC-3143-GLCV
Location
London, UKI45, SW16 6HX, United Kingdom

Vista Care Solutions Limited

Matched by exact name
Shared published award value
£4m
Awarded
14 May 2026
Suppliers
One of 12 awarded suppliers
Award ID
1
Status
pending
Identifier
GB-PPON PTDL-6945-RZTD
Location
London, UKI41, E13 8EB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN804097
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Techniques

Has Framework Agreement
Yes

Framework Agreement

Is Open Framework Scheme
Yes

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Waltham Forest
Id
GB-PPON-PPJN-6757-NZZZ

Identifier

Scheme
GB-PPON
Id
PPJN-6757-NZZZ

Address

Street Address
Waltham Forest Town Hall
Locality
London
Postal Code
E17 4JF
Country
GB
Country Name
United Kingdom
Region
UKI53

Contact

Name
Joe Creasey
Telephone
+44 2084964825

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Immediate Medical Solutions Limited
Id
GB-PPON-PGLG-9266-PCMG

Identifier

Scheme
GB-PPON
Id
PGLG-9266-PCMG

Address

Street Address
18 Raven Road
Locality
London
Postal Code
E18 1HB
Country
GB
Country Name
United Kingdom
Region
UKI53

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 3
Name
LifeCome Care Limited
Id
GB-PPON-PBQG-2153-WGPV

Identifier

Scheme
GB-PPON
Id
PBQG-2153-WGPV

Address

Street Address
128b Brixton Hill
Locality
London
Postal Code
SW2 1RS
Country
GB
Country Name
United Kingdom
Region
UKI45

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 4
Name
Livingstone Healthcare Services
Id
GB-PPON-PBHG-8251-ZZDX

Identifier

Scheme
GB-PPON
Id
PBHG-8251-ZZDX

Address

Street Address
Sutherland House, 43 Sutherland Rd
Locality
London
Postal Code
E17 6BU
Country
GB
Country Name
United Kingdom
Region
UKI53

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 5
Name
LONDON COMMUNITY CARE LIMITED
Id
GB-PPON-PRTM-6789-LVGY

Identifier

Scheme
GB-PPON
Id
PRTM-6789-LVGY

Address

Street Address
Suite 134 Business Design Centre, 52 Upper Street
Locality
Islington
Postal Code
N1 0QH
Country
GB
Country Name
United Kingdom
Region
UKI43

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Control

Description
T/A SureCare Central London
Organisation 6
Name
My Health Care Support Ltd
Id
GB-PPON-PCPG-3591-BRHX

Identifier

Scheme
GB-PPON
Id
PCPG-3591-BRHX

Address

Street Address
Office 1760 182-184 High Street North
Locality
London
Postal Code
E6 2JA
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 7
Name
Parent-Help Ltd
Id
GB-PPON-PLLH-5651-NZLG

Identifier

Scheme
GB-PPON
Id
PLLH-5651-NZLG

Address

Street Address
20-22 Wenlock Road
Locality
London
Postal Code
N1 7GU
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 8
Name
POTTON KARE SERVICES LTD
Id
GB-PPON-PZZJ-2181-QMYR

Identifier

Scheme
GB-PPON
Id
PZZJ-2181-QMYR

Address

Street Address
Church Walk House
Locality
Basildon
Postal Code
SS14 1GJ
Country
GB
Country Name
United Kingdom
Region
UKH37

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 9
Name
Reddo Care and Support C.I.C
Id
GB-PPON-PNJT-5571-MYQH

Identifier

Scheme
GB-PPON
Id
PNJT-5571-MYQH

Address

Street Address
Suite 215, Grangewood House Suite 215, Grangewood House, 43 Oakwood Hill Industrial Estate
Locality
Loughton
Postal Code
IG10 3TZ
Country
GB
Country Name
United Kingdom
Region
UKH35

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 10
Name
Supreme Company and Sons Ltd
Id
GB-PPON-PMGH-8857-XHDZ

Identifier

Scheme
GB-PPON
Id
PMGH-8857-XHDZ

Address

Street Address
Unit 2 96 Romford Road
Locality
London
Postal Code
E15 4EQ
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Control

Description
T/A SureCare Central London
Organisation 11
Name
UNIQUE PERSONNEL (UK) LIMITED
Id
GB-PPON-PCJC-3143-GLCV

Identifier

Scheme
GB-PPON
Id
PCJC-3143-GLCV

Address

Street Address
394 STREATHAM HIGH ROAD
Locality
London
Postal Code
SW16 6HX
Country
GB
Country Name
United Kingdom
Region
UKI45

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 12
Name
Vista Care Solutions Limited
Id
GB-PPON-PTDL-6945-RZTD

Identifier

Scheme
GB-PPON
Id
PTDL-6945-RZTD

Address

Street Address
3-9 Balaam Street,
Locality
London
Postal Code
E13 8EB
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No
Organisation 13
Name
LIFESERVE SOLUTIONS LIMITED
Id
GB-PPON-PWRJ-4592-NMTX

Identifier

Scheme
GB-PPON
Id
PWRJ-4592-NMTX

Address

Street Address
Office 205, Rex House
Locality
London
Postal Code
N12 0DD
Country
GB
Country Name
United Kingdom
Region
UKI71

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Framework for Family Support Hours in the London Borough of Waltham Forest
Status
pending
Date
15 May 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
15 May 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI53
Country
GB
Country Name
United Kingdom

Value

Including VAT
4,800,000
Amount
4,000,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PGLG-9266-PCMG
Name
Immediate Medical Solutions Limited
Supplier 2
Id
GB-PPON-PBQG-2153-WGPV
Name
LifeCome Care Limited
Supplier 3
Id
GB-PPON-PBHG-8251-ZZDX
Name
Livingstone Healthcare Services
Supplier 4
Id
GB-PPON-PRTM-6789-LVGY
Name
LONDON COMMUNITY CARE LIMITED
Supplier 5
Id
GB-PPON-PCPG-3591-BRHX
Name
My Health Care Support Ltd
Supplier 6
Id
GB-PPON-PLLH-5651-NZLG
Name
Parent-Help Ltd
Supplier 7
Id
GB-PPON-PZZJ-2181-QMYR
Name
POTTON KARE SERVICES LTD
Supplier 8
Id
GB-PPON-PNJT-5571-MYQH
Name
Reddo Care and Support C.I.C
Supplier 9
Id
GB-PPON-PMGH-8857-XHDZ
Name
Supreme Company and Sons Ltd
Supplier 10
Id
GB-PPON-PCJC-3143-GLCV
Name
UNIQUE PERSONNEL (UK) LIMITED
Supplier 11
Id
GB-PPON-PTDL-6945-RZTD
Name
Vista Care Solutions Limited
Supplier 12
Id
GB-PPON-PWRJ-4592-NMTX
Name
LIFESERVE SOLUTIONS LIMITED

Standstill Period

Ends
28 May 2026, 23:59

Contract period

Starts
1 Jun 2026, 00:00
Ends
31 May 2028, 23:59
Max Extent Date
31 May 2030, 23:59

Renewal

Description
Contract to commence on 1st June 2026 and, subject to earlier termination in accordance with the Contract, to continue until midnight on 31st May 2028 with the option to extend for one twenty-four-month period up to 31st May 2030.

Related lots

1

Documents

Entry 1
Id
045479-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
18 May 2026, 16:26
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
29 May 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI53 · E17 4JF · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 006283-2026Tender notice on Find a Tender ·
  2. 045479-2026Contract award notice on Find a Tender ·