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PROCUREMENT OPPORTUNITY

UKG TELESTAFF CLOUD (SaaS)

West Midlands Fire and Rescue Authority · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 19:48.

Opportunity overview

This notice is to notify the market of an award of contract to UKG Techology Ltd for UKG Telestaff Cloud, an automated scheduling system to manage shift scheduling and provide notifications of shift availability to Firefighters. The Authority implemented UKG Telestaff in 2023 and now has a requirement to renew the contract. The contract is for a 3 year period commencing 20 February 2026.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

UKG TECHNOLOGY LIMITED

Matched by number
Contract value
£187.2k
Awarded
Not supplied
Contract signed
10 Feb 2026
Including VAT
£224.6k
Award ID
1
Status
active
Identifier
GB-COH 02528089
Location
BRACKNELL, UKJ11, RG12 8FZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C5934
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The Authority implemented UKG's Time & Attendance SaaS including Telestaff Cloud in 2023. This contract is a renewal of the 2023 contract and (a)a change in supplier would result in the Authority receiving services that are different from, or incompatible with, the existing services and (b)the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
additionalRepeatExtensionPartialReplacement

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
West Midlands Fire and Rescue Authority
Id
GB-PPON-PPTP-2948-MYQP

Identifier

Scheme
GB-PPON
Id
PPTP-2948-MYQP

Address

Street Address
Fire Service Headquarters, 99 Vauxhall Road
Locality
Birmingham
Postal Code
B7 4HW
Country
GB
Country Name
United Kingdom
Region
UKG31

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
UKG TECHNOLOGY LIMITED
Id
GB-COH-02528089

Identifier

Scheme
GB-COH
Id
02528089

Address

Street Address
THE CAPITOL BUILDING, 2ND FLOOR SOUTH WING
Locality
BRACKNELL
Postal Code
RG12 8FZ
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
goods

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48450000
Description
Time accounting or human resources software package

Delivery locations

Entry 1
Region
UKG3
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02528089
Name
UKG TECHNOLOGY LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
UKG TELESTAFF CLOUD (SaaS)
Status
active
Above Threshold
Yes
Date Signed
10 Feb 2026, 00:00
No Agreed Metrics Rationale
The total contract value is below the requirement for setting and reporting key performance indicators.

Period

Starts
20 Feb 2026, 00:00
Ends
19 Feb 2029, 23:59

Value

Including VAT
224,601.32
Amount
187,167.77
Currency
GBP

Documents

Entry 1
Id
015458-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
19 Feb 2026, 17:26
Format
text/html

Recorded locations

  • Buyer location · Birmingham · UKG31 · B7 4HW · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 006019-2026Transparency notice on Find a Tender ·
  2. 006056-2026Contract award notice on Find a Tender ·
  3. 015458-2026Contract details notice on Find a Tender ·