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PROCUREMENT OPPORTUNITY

Warm Homes: local Grant - Customer Journey Support (Additional services)

Staffordshire County Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 04:40.

Opportunity overview

The award is to enable the Customer Journey support function to the Government funded Warm Homes: local Grant delivery in Staffordshire. Whilst the delivery of WH:LG (retrofit installation and coordination of insulation and low-carbon heating measures are free to the end user /householder) it is contracted directly by the Council with other providers, the contract for Staffordshire's Customer Journey support is held by the Midlands Net Zero Hub with Community Homes Solutions CIC. The Direct Award if is for the Council to award Additional services beyond the 'core services' MNZH contract with CHS - to allow effective and bespoke local support throughout the customer journey from initial marketing to customer after care over the contract period (December 2025 to end of March 2028).

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

COMMUNITY HOME SOLUTIONS LIMITED

Matched by number
Contract value
£167.3k
Awarded
Not supplied
Contract signed
16 Dec 2025
Including VAT
£200.8k
Award ID
1
Status
active
Identifier
GB-COH 12949477
Location
Nottingham, UKF14, NG8 6BA, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
IA3833
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Staffordshire County Council
Id
GB-PPON-PZDG-2995-QQMD

Identifier

Scheme
GB-PPON
Id
PZDG-2995-QQMD

Address

Street Address
1 Staffordshire Place, Tipping Street,
Locality
Stafford
Postal Code
ST16 2DH
Country
GB
Country Name
United Kingdom
Region
UKG24

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
COMMUNITY HOME SOLUTIONS LIMITED
Id
GB-COH-12949477

Identifier

Scheme
GB-COH
Id
12949477

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMQR-3825-DLPD

Address

Street Address
Oaktree House 2 Phoenix Place
Locality
Nottingham
Postal Code
NG8 6BA
Country
GB
Country Name
United Kingdom
Region
UKF14

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
71314300
Description
Energy-efficiency consultancy services

Delivery locations

Entry 1
Region
UKG2
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-12949477
Name
COMMUNITY HOME SOLUTIONS LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Warm Homes: local Grant - Customer Journey Support (Additional services)
Status
active
Above Threshold
No
Date Signed
16 Dec 2025, 00:00

Period

Starts
16 Dec 2025, 00:00
Ends
31 Mar 2028, 23:59

Value

Including VAT
200,783.4
Amount
167,319.5
Currency
GBP

Documents

Entry 1
Id
005395-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
21 Jan 2026, 15:11
Format
text/html

Recorded locations

  • Buyer location · Stafford · UKG24 · ST16 2DH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 005395-2026Contract details notice on Find a Tender ·