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PROCUREMENT OPPORTUNITY

Salesforce CRM

University of St Mark & St John · Transparency notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 05:01.

Opportunity overview

Summary of goods, services, or works: Procurement of licensing for the Salesforce Education Cloud platform and implementation partner to work with the university to build and deploy the platform. Estimated contract value: £212,000. Contract duration / term: 5yr Licensing cost + phase one implementation. Justification: A broad market scan and sector benchmarking exercise has already demonstrated that while multiple CRM and SRS providers serve parts of the UK HE market, very few offer the unified platform, compliance depth, scalability and transformation potential required for Marjon's strategic direction. The following synthesises the key reasons for excluding other technologies. Salesforce Education Cloud offers functionality which offers both immediate requirements and future improvements, offering sector specific and regulatory compliance as well as a modular and scalable platform. Salesforce Education Cloud is the platform of choice for a growing number of UK universities seeking to modernise their technology estate, deliver a connected student experience and future proof their operations. Its unified, cloud-native architecture, sector-specific compliance, embedded AI and strong user community make it uniquely suited to the demands of UK higher education. A successful Salesforce Education Cloud implementation depends not only on the platform choice but on selecting the right Salesforce Implementation Partner to design, configure, build and deliver a compliant, scalable and future‑proof solution. As with the CRM/SRS market review, Marjon undertook a structured, evidence‑based evaluation of multiple implementation partners to ensure the selected supplier reduces risk, delivers value, aligns to internal capability and supports both immediate and long‑term transformation objectives.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SALESFORCE UK LIMITED

Matched by number
Published award value
£25k
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 05094083
Location
London, UKI31, EC2N 4AY, United Kingdom

NIMBUSPOINT CONSULTING LIMITED

Match pending…
Published award value
£130k
Awarded
Not supplied
Award ID
2
Status
pending
Identifier
GB-COH 07879496
Location
St. Neots, UKH24, PE19 8EP, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-060a56
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Market engagement identified four qualified implementation partners. The preferred partner's submission demonstrated the highest capability across every supplier criterion, including UK HE sector expertise, Salesforce Education Cloud specialism, data migration and portal‑build competence, DevOps and release‑management maturity. They were the only supplier who would provide a comprehensive hour‑level breakdown evidencing a realistic and deliverable plan. The preferred supplier's approach most effectively mitigates regulatory, operational and delivery risks, offers clear value for money and aligns with Marjon's culture and transformation goals. Their proposal represents the strongest and safest route to achieving a compliant, future‑ready CRM capability.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
prototypesDevelopment
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
University of St Mark & St John
Id
GB-COH-7635609

Identifier

Scheme
GB-COH
Id
7635609

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXPH-7561-BHLP

Address

Street Address
Derriford Road
Locality
Plymouth, Devon
Postal Code
PL6 8BH
Country
GB
Country Name
United Kingdom
Region
UKK41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SALESFORCE UK LIMITED
Id
GB-COH-05094083

Identifier

Scheme
GB-COH
Id
05094083

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PTXG-8329-VLGH

Address

Street Address
Floor 26 Salesforce Tower
Locality
London
Postal Code
EC2N 4AY
Country
GB
Country Name
United Kingdom
Region
UKI31

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Organisation 3
Name
NIMBUSPOINT CONSULTING LIMITED
Id
GB-COH-07879496

Identifier

Scheme
GB-COH
Id
07879496

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PBWW-8829-MXBP

Address

Street Address
Whiting & Partners Ltd, Phoenix House 2 Phoenix Park
Locality
St. Neots
Postal Code
PE19 8EP
Country
GB
Country Name
United Kingdom
Region
UKH24

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Title
Salesforce Licenses
Status
pending
Main Procurement Category
goods
Above Threshold
No
Has Renewal
Yes
Has Options
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48100000
Description
Industry specific software package
Entry 2
Scheme
CPV
Id
48510000
Description
Communication software package
Entry 3
Scheme
CPV
Id
48610000
Description
Database systems
Entry 4
Scheme
CPV
Id
48620000
Description
Operating systems
Entry 5
Scheme
CPV
Id
48700000
Description
Software package utilities
Entry 6
Scheme
CPV
Id
48810000
Description
Information systems
Entry 7
Scheme
CPV
Id
48820000
Description
Servers
Entry 8
Scheme
CPV
Id
48920000
Description
Office automation software package

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Value

Including VAT
25,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-05094083
Name
SALESFORCE UK LIMITED

Contract period

Starts
2 Feb 2026, 00:00
Ends
1 Feb 2031, 23:59
Max Extent Date
1 Feb 2032, 23:59

Renewal

Description
5 years (+1 optional year)

Options

Description
Increased number of licenses and additional functionality

Related lots

1

Documents

Entry 1
Id
004986-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
20 Jan 2026, 16:09
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
30 Jan 2026, 23:59
Status
scheduled
Award 2
Id
2
Title
Salesforce Implementation
Status
pending
Main Procurement Category
goods
Above Threshold
No
Has Renewal
Yes
Has Options
Yes

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48300000
Description
Document creation, drawing, imaging, scheduling and productivity software package
Entry 2
Scheme
CPV
Id
48500000
Description
Communication and multimedia software package
Entry 3
Scheme
CPV
Id
48600000
Description
Database and operating software package
Entry 4
Scheme
CPV
Id
48800000
Description
Information systems and servers
Entry 5
Scheme
CPV
Id
48900000
Description
Miscellaneous software package and computer systems

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Value

Including VAT
130,000
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-07879496
Name
NIMBUSPOINT CONSULTING LIMITED

Contract period

Starts
2 Feb 2026, 00:00
Ends
1 Feb 2027, 23:59
Max Extent Date
1 Feb 2031, 23:59

Renewal

Description
Extension of Implementation work based on phased project delivery. Each phase to be its own contract of work. Duration tbd by the scope of work.

Options

Description
Extension of Implementation work based on phased project delivery. Each phase to be its own contract of work. Duration tbd by the scope of work.

Related lots

1

Documents

Entry 1
Id
004986-2026
Document Type
awardNotice
Notice Type
UK5
Description
Transparency notice on Find a Tender
Published
20 Jan 2026, 16:09
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
30 Jan 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Plymouth, Devon · UKK41 · PL6 8BH · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 004986-2026Transparency notice on Find a Tender ·