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PROCUREMENT OPPORTUNITY

NicheRMS Support and Maintenance

The Police and Crime Commissioner for Avon & Somerse · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 21:17.

Opportunity overview

The Contracting Authority has previously procured a Police Records Management System (NicheRMS) licences for its policing operations. NicheRMS provides a fully integrated records management system for the police management of crime incidents, non crime incidents, intelligence, custodial processes, case file preparation and property, including tasking and workflow functionality. The Contracting Authority has renewed its NicheRMS Support and Maintenance contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

NICHE TECHNOLOGY UK LIMITED

Matched by number
Published award value
Value not stated
Awarded
Not supplied
Contract signed
11 Feb 2026
Award ID
1
Status
active
Identifier
GB-COH 05122974
Location
Stockton-On-Tees, UKC11, TS22 5TB, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
1270
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Niche Technology UK as the Software Developer owns the intellectual property rights to NicheRMS. A direct award is therefore being applied under the Procurement Act 2023 Schedule 5, para 5

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
The Police and Crime Commissioner for Avon & Somerse
Id
GB-PPON-PCBG-5572-BPZL

Identifier

Scheme
GB-PPON
Id
PCBG-5572-BPZL

Address

Street Address
Valley Road
Locality
Portishead
Postal Code
BS20 8JJ
Country
GB
Country Name
United Kingdom
Region
UKK12

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
NICHE TECHNOLOGY UK LIMITED
Id
GB-COH-05122974

Identifier

Scheme
GB-COH
Id
05122974

Address

Street Address
Azets, Wynyard Park House Wynyard Avenue
Locality
Stockton-On-Tees
Postal Code
TS22 5TB
Country
GB
Country Name
United Kingdom
Region
UKC11

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72261000
Description
Software support services
Entry 2
Scheme
CPV
Id
72267000
Description
Software maintenance and repair services

Delivery locations

Entry 1
Region
UKK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-05122974
Name
NICHE TECHNOLOGY UK LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
NicheRMS Support and Maintenance
Status
active
Above Threshold
Yes
Date Signed
11 Feb 2026, 00:00
No Agreed Metrics Rationale
Whilst the contract value is above the relevant threshold, it is not more than £5 million including VAT. Contract performance is measured against standard SLAs.

Period

Starts
24 Feb 2026, 00:00
Ends
23 Feb 2031, 23:59

Value

Including VAT
2,908,774
Currency
GBP

Documents

Entry 1
Id
013818-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
16 Feb 2026, 12:41
Format
text/html

Recorded locations

  • Buyer location · Portishead · UKK12 · BS20 8JJ · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 004179-2026Transparency notice on Find a Tender ·
  2. 004188-2026Contract award notice on Find a Tender ·
  3. 013818-2026Contract details notice on Find a Tender ·