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PROCUREMENT OPPORTUNITY

OPX Support Services

STUDENT LOANS COMPANY · Contract details notice on Find a Tender

Tender information last checkedLast checked 4 Oct 2026, 17:36.

Opportunity overview

Support for OPX software solution

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

DESKOPX LTD

Match pending…
Contract value
£450k
Awarded
Not supplied
Contract signed
23 Jan 2026
Including VAT
£540k
Award ID
1
Status
active
Identifier
GB-COH 16778617
Location
London, UKI71, N20 9AT, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025-TR-0135
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Schedule 5 PA23 - point 5 5 The following conditions are met in relation to the public contract- (a)due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and (b)there are no reasonable alternatives to those goods, services or works.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights
Entry 2
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
STUDENT LOANS COMPANY
Id
GB-COH-02401034

Identifier

Scheme
GB-COH
Id
02401034

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PMXL-3278-BCWT

Address

Street Address
Memphis Building Lingfield Point
Locality
Darlington
Postal Code
DL1 1RW
Country
GB
Country Name
United Kingdom
Region
UKC13

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
DESKOPX LTD
Id
GB-COH-16778617

Identifier

Scheme
GB-COH
Id
16778617

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGHL-1635-GCHL

Address

Street Address
47 Oakleigh Park North
Locality
London
Postal Code
N20 9AT
Country
GB
Country Name
United Kingdom
Region
UKI71

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72261000
Description
Software support services

Delivery locations

Entry 1
Region
UKM82
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-16778617
Name
DESKOPX LTD

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
Yes
Date Signed
23 Jan 2026, 00:00

Period

Starts
23 Jan 2026, 00:00
Ends
30 Nov 2028, 23:59

Value

Including VAT
540,000
Amount
450,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Incident Response Time

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 2
Id
2
Title
Incident Resolution Time

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 3
Id
3
Title
Helpdesk Support Availability

Observations

Entry 1
Id
frequency

Period

Duration In Months
3

Documents

Entry 1
Id
018055-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
27 Feb 2026, 15:28
Format
text/html

Recorded locations

  • Buyer location · Darlington · UKC13 · DL1 1RW · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 001892-2026Transparency notice on Find a Tender ·
  2. 002612-2026Contract award notice on Find a Tender ·
  3. 018055-2026Contract details notice on Find a Tender ·