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PROCUREMENT OPPORTUNITY

Independent Mediation and Disagreement Resolution Services

Hartlepool Borough Council · Contract details notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 09:08.

Opportunity overview

Contract for the independent mediation and disagreement resolution services to parents/carers of young people who originate or live in Hartlepool and are either involved in an assessment of needs, have been refused as assessment or are dissatisfied with something within their education, health and care plan (EHCP) following a review. To enable them to take the matter to tribunal, they must first undertake some form of mediation which is a statutory requirement under the SEND code of Practice 2015. Due to significant changes in the Mediation arena, Chapel are the only remaining provider in this area willing to offer this service (one supplier withdrew in Jul 2022 and previous providers in the years prior). To ensure we fulfil our contractual obligations we need to ensure we maintain their services on an ongoing basis, the costs for full cases are between £250-£350, however most only require a certificate at a cost of £50 per case, so its difficult to calculate exact expenditure due to fluctuating take up of the service. In view of the above this contract falls outside of HBCs Contract Procedure Rules

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Chapel Mediation

Match pending…
Contract value
£30k
Awarded
Not supplied
Contract signed
29 Jun 2025
Including VAT
£36k
Award ID
1
Status
active
Location
Barnard Castle, County Durham, UKC14, DL12 8HR, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
OPEN05012026123557
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Hartlepool Borough Council
Id
GB-PPON-PTCQ-5564-CHJP

Identifier

Scheme
GB-PPON
Id
PTCQ-5564-CHJP

Address

Street Address
Civic Centre, Victoria Road
Locality
Hartlepool
Postal Code
TS24 8AY
Country
GB
Country Name
United Kingdom
Region
UKC11

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Chapel Mediation
Id
GB-FTS-170501

Address

Street Address
St Clare's Chapel, Victoria Road
Locality
Barnard Castle, County Durham
Postal Code
DL12 8HR
Country
GB
Country Name
United Kingdom
Region
UKC14

Contact

Roles

supplier

Details

Scale
sme
Vcse
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85310000
Description
Social work services

Delivery locations

Entry 1
Region
UKC11
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-FTS-170501
Name
Chapel Mediation

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Independent Mediation and Disagreement Resolution Services
Status
active
Above Threshold
No
Date Signed
30 Jun 2025, 00:00

Period

Starts
1 Jul 2025, 00:00
Ends
30 Jun 2028, 23:59

Value

Including VAT
36,000
Amount
30,000
Currency
GBP

Documents

Entry 1
Id
000314-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
5 Jan 2026, 13:34
Format
text/html

Recorded locations

  • Buyer location · Hartlepool · UKC11 · TS24 8AY · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 000314-2026Contract details notice on Find a Tender ·