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PROCUREMENT OPPORTUNITY

Kent & Medway Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and Long Covid

NHS Kent and Medway Integrated Care Board · award, contract

Tender information last checkedLast checked 2 Oct 2026, 16:16.

Opportunity overview

NHS Kent & Medway Integrated Care Board have undertaken a Provider Selection Regime (PSR) Competitive Process for a Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and Long Covid Service in Kent and Medway. The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Connect Health Ltd

Matched by exact name
Contract value
£9m
Awarded
Not supplied
Contract signed
31 Mar 2026
Award ID
037843-2026-1
Status
active
Identifier
02337692
Location
Newcastle upon Tyne, UKC22, NE12 8EU, United Kingdom

Classification

  • CPV85100000 — Health services

Lots

  • NHS Kent & Medway Integrated Care Board have undertaken a Provider Selection Regime (PSR) Competitive Process for a Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and Long Covid Service in Kent and Medway. The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.<br/><br/>To provide an integrated specialist service for adults (and transitioning young people) with suspected or diagnosed ME/CFS and/or Long Covid across Kent and Medway.<br/><br/>Key Features of the Service:<br/>• Early diagnosis and personalised care planning<br/>• Multidisciplinary team (MDT) approach including medical, nursing, AHPs, and care coordinators<br/>• Virtual and in-person support options<br/>• Integration with primary care, community services, and voluntary sector<br/>• Support for self-management, rehabilitation, and return to work/education<br/>• Dedicated pathways for severely affected patients, including home-based care<br/>• Transition support for young people moving from paediatric to adult services<br/><br/>To provide full end to end pathway for patients with Long Covid & Chronic Fatigue. It includes diagnostics, treatment, rehabilitation and recovery support and delivery of Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and Long Covid to meet the clinic specification in the recently revised national guide for post-COVID syndrome assessment clinics. To support serious debilitating conditions that can follow any type of viral infection. Both conditions have key symptoms in common and there may be similar level of functional impairment in in both. However, there are some important differences that distinguish some people with Long Covid from those with ME/CFS.<br/><br/>This contract relates to an existing service with the intention to award being made to a new provider.<br/><br/>The contract will commence September 2026 for 3 years with the Commissioner having the option<br/>to extend the Contract for a further 2 years.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05fefb
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Lots and requirements

Entry 1
Id
1
Description
NHS Kent & Medway Integrated Care Board have undertaken a Provider Selection Regime (PSR) Competitive Process for a Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and Long Covid Service in Kent and Medway. The contract duration will be for an initial period of 3 years with an option to extend for up to a further 2 years as required.<br/><br/>To provide an integrated specialist service for adults (and transitioning young people) with suspected or diagnosed ME/CFS and/or Long Covid across Kent and Medway.<br/><br/>Key Features of the Service:<br/>• Early diagnosis and personalised care planning<br/>• Multidisciplinary team (MDT) approach including medical, nursing, AHPs, and care coordinators<br/>• Virtual and in-person support options<br/>• Integration with primary care, community services, and voluntary sector<br/>• Support for self-management, rehabilitation, and return to work/education<br/>• Dedicated pathways for severely affected patients, including home-based care<br/>• Transition support for young people moving from paediatric to adult services<br/><br/>To provide full end to end pathway for patients with Long Covid & Chronic Fatigue. It includes diagnostics, treatment, rehabilitation and recovery support and delivery of Myalgic Encephalomyelitis/Chronic Fatigue Syndrome (ME/CFS) and Long Covid to meet the clinic specification in the recently revised national guide for post-COVID syndrome assessment clinics. To support serious debilitating conditions that can follow any type of viral infection. Both conditions have key symptoms in common and there may be similar level of functional impairment in in both. However, there are some important differences that distinguish some people with Long Covid from those with ME/CFS.<br/><br/>This contract relates to an existing service with the intention to award being made to a new provider.<br/><br/>The contract will commence September 2026 for 3 years with the Commissioner having the option<br/>to extend the Contract for a further 2 years.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Social value
Type
quality
Description
10%
Criterion 2
Name
Quality & Innovation
Type
quality
Description
30%
Criterion 3
Name
Integration, collaboration & service sustainability
Type
quality
Description
20%
Criterion 4
Name
Improving access, reducing health inequalities, and facilitating choice
Type
quality
Description
10%
Criterion 5
Name
Value
Type
cost
Description
30%

Options

Description
Contract may be extended for up to 2 years

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ4

Buyer, suppliers and contacts

Organisation 1
Name
NHS Kent and Medway Integrated Care Board
Id
GB-FTS-74413

Identifier

Legal Name
NHS Kent and Medway Integrated Care Board

Address

Street Address
2nd floor Gail House Lower Stone Street
Locality
Maidstone
Region
UKJ41
Postal Code
ME15 6NB
Country Name
United Kingdom

Contact

Name
William Clark

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
Connect Health Ltd
Id
GB-FTS-180750

Identifier

Legal Name
Connect Health Ltd
Id
02337692

Address

Street Address
The Light Box Quorum Business Park
Locality
Newcastle upon Tyne
Region
UKC22
Postal Code
NE12 8EU
Country Name
United Kingdom

Roles

supplier

Details

Scale
large
Organisation 3
Name
NHS England
Id
GB-FTS-130973

Identifier

Legal Name
NHS England

Address

Street Address
Wellington House, 133-135 Waterloo Rd
Locality
London
Postal Code
SE1 8UG
Country Name
United Kingdom

Contact

Roles

reviewBody

Details

Award information

Award 1
Id
037843-2026-1
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-FTS-180750
Name
Connect Health Ltd

Contracts and changes

Entry 1
Id
037843-2026-1
Award ID
037843-2026-1
Status
active
Date Signed
1 Apr 2026, 00:00

Value

Amount
8,969,998
Currency
GBP

Recorded locations

  • Buyer location · Maidstone · UKJ41 · ME15 6NB · United Kingdom
  • Delivery location · UKJ4

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 000147-2026tender ·
  2. 037843-2026award, contract ·