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PROCUREMENT OPPORTUNITY

Provision to renew the existing eTVD and mobile ticket scanning app

WEST MIDLANDS TRAINS LIMITED · compiled

Tender information last checkedLast checked 30 Sept 2026, 14:47.

Opportunity overview

This is a renewal of the existing electronic Ticket Validation Database (eTVD) and mobile ticket scanning app offered by The Ticket Keeper Limited. This provides essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and enables our staff on trains and at gatelines to be able to scan tickets using a handheld scanner / app on their phone. Almost two-third of journeys on LN&WMR are fulfilled to barcode tickets. This will extend the coverage by 12 months from February 2026 to January 2027 calendar months.

Classification

  • CPV72230000 — Custom software development services

Lots

  • This is a variation to extend the existing contract. Variation of the essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and our staff on trains and at gate lines to be able to scan tickets using a handheld scanner / app on their phone.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WMT2006
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Negotiated without publication of a contract notice
Why this procedure was chosen
West Midland Trains is in the process of transferring from private sector ownership to public sector ownership under the Department for Transport. As part of this transition , responsibility of the existing contract for ticket validation database and ticketscanning app must continue without interruption to ensure operational continuity and compliance with statutory and regulatory obligations. There is insufficient time to design, advertise, run, evaluate and award a compliant procurement procedure prior to the transfer date (February 1st 2026). The authority is not permitted to let new contracts during the transition period but is permitted to make a direct award to ensure continuity. The authority considers that the proposed direct award is justified under Regulation 15 of the Utilities Contracts Regulations 2016. the circumstances giving rise to the urgency are: * the transfer from private to public ownership, which constitutes an exceptional and time critical event. *the urgency was not caused by West Midland Trains actions or inaction and could not reasonably have been mitigated through advance planning within the available timeframe. West Midland Trains therefore consider the conditions for a direct award under Regulation 15 of the Utilities Contracts Regulations 2016 are met, and that publication of this transparency notice under Regulation 16 is appropriate to ensure openness and compliance with procurement law

Legal basis

Id
32014L0025
Scheme
CELEX

Classification

Id
72230000
Scheme
CPV
Description
Custom software development services

Procedure reasons

Entry 1
Id
D_EXTREME_URGENCY
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive

Lots and requirements

Entry 1
Id
1
Has Options
No
Description
This is a variation to extend the existing contract. Variation of the essential barcode scanning services allowing our gate lines to effectively recognize and process barcode tickets, and our staff on trains and at gate lines to be able to scan tickets using a handheld scanner / app on their phone.

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-09860466
Name
WEST MIDLANDS TRAINS LIMITED

Roles

buyer

Address

Region
UKI31
Locality
London
Postal Code
EC4A3AG
Country Name
United Kingdom
Street Address
2nd Floor St Andrew's House

Details

Classifications

Entry 1
Id
RAILWAY_SERVICES
Scheme
TED_CE_ACTIVITY
Description
Railway services

Identifier

Id
09860466
Scheme
GB-COH
Legal Name
WEST MIDLANDS TRAINS LIMITED

Contact

Name
Sidharth Narayanan
Organisation 2
Id
GB-FTS-170119
Name
West Midlands Train Ltd

Roles

reviewBody

Address

Locality
Birmingham
Country Name
United Kingdom

Identifier

Legal Name
West Midlands Train Ltd

Award information

Award 1
Id
086037-2025-1
Status
active

Related lots

1

Contracts and changes

Entry 1
Id
086037-2025-1
Status
active
Award ID
086037-2025-1
Date Signed
11 Dec 2017, 00:00

Recorded locations

  • Buyer location · London · UKI31 · EC4A3AG · United Kingdom
  • Delivery location · UKG

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05fd0a-2025-12-23T23:05:50Zcompiled ·