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PROCUREMENT OPPORTUNITY

Global Brand Review: External and Internal Content Services RFP

NATIONAL GRID UK LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 5 Oct 2026, 03:06.

Opportunity overview

Our organisation is entering a period of accelerated growth and increased investment in major strategic infrastructure initiatives to support a smarter, cleaner energy future. To enable this transformation, we are undertaking a brand refresh to improve alignment and engagement across our stakeholder groups. We are initiating a global brand refresh to modernise how we communicate our purpose, impact, and long‑term ambition. Through this RFP, we are seeking a strategic content and creative partner with multinational capability to support the development of refreshed web content, brand storytelling, video and motion assets, and supporting materials for both internal and external audiences. The programme will follow an accelerated timeline, beginning with onboarding in the upcoming months and culminating in delivery within the same calendar year. The selected agency should demonstrate strong digital capability, creative excellence, and a proven ability to collaborate with brand, content, and wider organisational stakeholders. This RFP outlines the anticipated scope, delivery phases, governance expectations, and commercial framework. We aim to appoint a partner who can elevate our brand narrative, ensure consistency across channels, and help bring our renewed global brand to life with clarity, cohesion, and impact.

Classification

  • CPV79342000 — Marketing services

Lots

  • Lot 1£2.2m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
WS5520552571
Status
active
Procurement Method
open
Procurement Method Details
Competitive flexible procedure
Main Procurement Category
services
Above Threshold
Yes
How to submit
All submissions will be managed through the e-tendering portal Ariba where a National Grid supplier account and pre-registration questionnaire is mandatory. To register to this portal and to obtain access to the tender. An EOI and NDA must be completed, signed and returned to: jessica.shepherd@nationalgrid.com Support can be found using: https://support.ariba.com/item/view/204264.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure

Is Accelerated
Yes
Accelerated Rationale
Qualifying planned procurement notice
Features
This procurement will be conducted under the Competitive Flexible Procedure, allowing for a structured process that may include negotiation and refinement to ensure best overall value. The process will consist of two phases: Phase 1 - Supplier Selection: Interested suppliers will complete a Supplier Selection Questionnaire via our e‑tendering platform. This stage assesses capability through mandatory criteria and weighted scoring to determine the shortlist for Phase 2. Phase 2 - Technical Presentation & Request for Proposal (RFP): Shortlisted suppliers will be invited to submit a detailed proposal and deliver a technical presentation. Pricing must be submitted in GBP. This stage will be managed through our e‑tendering system and virtual meeting tools. A negotiation and/or Best and Final Offer (BAFO) stage may be used to ensure value for money. Suppliers must confirm their ability to contract on our standard Terms and Conditions as issued with the tender documents. We intend to appoint one primary supplier but may award to up to two suppliers if this delivers best value and service capability. Contract award remains subject to successful negotiations and contract execution. This Competitive Flexible Procedure under PA23 allows National Grid to design a process that includes negotiation and refinement of proposals to achieve best value. Suppliers should note that: • Award criteria may be refined during the process, and any changes will be communicated transparently. • Multiple tendering rounds may occur, including opportunities for suppliers to revise proposals. • Negotiation may take place after initial submissions to clarify and improve offers. • The process will remain compliant with PA23 principles of fairness, transparency, and equal treatment.

Special regime

utilities

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
6 Feb 2026, 14:00

Enquiry period

Ends
30 Jan 2026, 16:00

Expected award period

Ends
1 Apr 2026, 23:59

Lots and requirements

Entry 1
Id
1
Status
active

Value

Including VAT
2,664,000
Amount
2,220,000
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Technical Written (Supplier Selection Phase 1)

Numbers

Entry 1
Number
35
Weight
percentageExact
Criterion 2
Type
quality
Name
Technical Presentations (Phase 2)

Numbers

Entry 1
Number
35
Weight
percentageExact
Criterion 3
Type
cost
Name
Commercial

Numbers

Entry 1
Number
30
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
As outlined in Tender Pack
Criterion 2
Type
technical
Description
As outlined in Tender Pack

Suitability

Sme
Yes

Contract period

Starts
15 Apr 2026, 00:00
Ends
14 Apr 2027, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79342000
Description
Marketing services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
US
Country
US
Country Name
United States

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
future
Document Type
biddingDocuments
Access Details
The Tender Pack will be provided on our e‑tendering platform (Ariba), and as set out within the PPN and EOI instructions. Suppliers must submit a completed EOI to request participation, and a signed NDA must be returned before access to the tender documents is granted. Once registered and the NDAs have been returned, you will be invited to the RFP and granted access to the necessary documents to submit your proposal.
Entry 3
Id
007107-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
27 Jan 2026, 13:44
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
NATIONAL GRID UK LIMITED
Id
GB-COH-04508773

Identifier

Scheme
GB-COH
Id
04508773

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGTR-4481-CJPQ

Address

Street Address
1-3 Strand
Locality
London
Postal Code
WC2N 5EH
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
privateUtility
Description
Private utility

Recorded locations

  • Buyer location · London · UKI32 · WC2N 5EH · United Kingdom
  • Delivery location · UK · United Kingdom
  • Delivery location · US · United States

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 007107-2026Tender notice on Find a Tender ·