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PROCUREMENT OPPORTUNITY

Provision of IT Managed Service

County Durham and Darlington Fire and Rescue Authority · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 26 Sept 2026, 06:27.

Opportunity overview

The contracting authority is seeking to engage a qualified service provider to deliver comprehensive IT management, support, and consultancy across its operations. Scope of Services Will include, but is not limited to: • 24/7 IT helpdesk support • Proactive monitoring and maintenance of networks, servers, and end-user devices • Cybersecurity management, including threat detection and response • Cloud services management and optimisation • Software and hardware asset management • IT consultancy and strategic planning • Backup, Disaster recovery and business continuity planning • Regular reporting and performance reviews Procurement Process The procurement will be conducted in accordance with applicable PA23 regulations. This contract will carry an expected initial value of £1,875,000.00 (exc VAT), not including extension periods that may be applied.

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
PA005-161225
Main Procurement Category
services
Above Threshold
Yes
Status
planned

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Has Renewal
Yes
Status
planned

Suitability

Sme
Yes

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2032, 23:59
Max Extent Date
31 Mar 2037, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
72000000
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom

Planning and budget

Milestones

Entry 1
Id
engagement
Type
engagement
Description
County Durham and Darlington Fire and Rescue Service (CDDFRS) is undertaking pre-market engagement with potential suppliers to test the maturity of its requirements and procurement approach for an IT Support Managed Service. Throughout this engagement CDDFRS wishes to gain feedback from the market regarding: • Supplier capabilities and market maturity • Capability to adapt to the digital, data and technology landscape • Performance management beyond traditional SLA • Working within a wider digital and data team for a fire service Service providers wishing to engage in this preliminary market engagement process should email procurement@ddfire.gov.uk requesting a copy of the documentation for completion by the service provider. The completed document should be returned to procurement@ddfire.gov.uk no later than 04.09.2026, 5pm. Any clarification questions should be directed to procurement@ddfire.gov.uk Service providers should note that no site visits or individual meetings will be accomodated as part of this process.
Due
4 Sept 2026, 23:59
Status
scheduled

Documents

Entry 1
Id
075025-2026
Document Type
marketEngagementNotice
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Published
7 Aug 2026, 07:47
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
County Durham and Darlington Fire and Rescue Authority
Id
GB-PPON-PHZD-9911-YYLH

Identifier

Scheme
GB-PPON
Id
PHZD-9911-YYLH

Address

Street Address
Service HQ
Locality
Durham
Postal Code
DH1 1TW
Country
GB
Country Name
United Kingdom
Region
UKC14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · Durham · UKC14 · DH1 1TW · United Kingdom
  • Delivery location · UKC · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 075025-2026Preliminary market engagement notice on Find a Tender ·