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PROCUREMENT OPPORTUNITY

The Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365

VIVID Housing Ltd · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 14:24.

Opportunity overview

to build and deploy Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365. The scope will cover Income & Arrears, Tenancy Management and Asset Management. The implementation includes configuration of iProperty Cloud, extensions to Online Account, chat and WhatsApp journeys, integration to Capita Open Accounts, Azure Synapse/Data bricks for Data Management and third-party systems for real-time payment and predictive arrears.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

TECHLABS LONDON LTD

Matched by number
Published award value
£2.5m
Awarded
Not supplied
Award ID
1
Status
pending
Identifier
GB-COH 10219918
Location
High Wycombe, UKJ13, HP13 5NF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05f605
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
VIVID considers that the direct award of the contract to Techlabs to build and deploy Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365 is justified pursuant to section 41(1)(a) and paragraph 5 of schedule 5 of the Procurement Act 2023. As noted in the summary of the contract subject matter above, phase 3 relates to Income & Arrears, Tenancy Management and Asset Management, and the scope of the contract includes implementation of configuration of iProperty Cloud, extensions to Online Account, chat and WhatsApp journeys, integration to Capita Open Accounts, Azure Synapse/Data bricks for Data Management and third-party systems for real-time payment and predictive arrears. VIVID is satisfied that Techlabs is not an excluded supplier and therefore section 41(1)(a) of the Procurement Act 2023 can be relied on, and VIVID is also satisfied that the conditions in paragraph 5 of Schedule 5 of the Procurement Act 2023 are met. TechLabs owns the specific intellectual property in the iProperty Cloud Solution which is relevant and necessary to the effective delivery of Phase 3 and therefore holds an exclusive right for the purposes of paragraph 5(a) of Schedule 5. Given the essential nature of this intellectual property to delivery of the project, it is therefore the only supplier able to provide the services. VIVID has considered for the purposes of paragraph 5(b) of Schedule 5 whether there are reasonable alternatives to those services and is satisfied that there are no reasonable alternatives. Techlabs has inherent knowledge of the product and the services provided under Phase 1 and Phase 2 of the Transformation Programme which is essential for the delivery of the services in Phase 3 and no other supplier was identified that is able to deliver the iProperty Cloud Solution. VIVID did not identify any other solution that was suitable to interoperate with the existing systems introduced under Phases 1 and 2 (which is essential for the purposes of VIVID's requirements).

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersIntellectualPropertyExclusiveRights

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes
Vcse
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-MPR-7544
Name
VIVID Housing Ltd

Roles

buyer

Address

Region
UKJ31
Country
GB
Locality
Portsmouth
Postal Code
PO2 8HB
Country Name
United Kingdom
Street Address
Peninsular House, Wharf Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
7544
Scheme
GB-MPR

Contact

Additional Identifiers

Entry 1
Id
PNYP-8277-DWPP
Scheme
GB-PPON
Organisation 2
Id
GB-COH-10219918
Name
TECHLABS LONDON LTD

Roles

supplier

Address

Region
UKJ13
Country
GB
Locality
High Wycombe
Postal Code
HP13 5NF
Country Name
United Kingdom
Street Address
65 Kingshill Crescent

Details

Vcse
No
Scale
sme

Identifier

Id
10219918
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PXPD-5758-DGMV
Scheme
GB-PPON

Award information

Award 1
Id
1
Title
Deployment of Phase 3 of VIVIDs Transformation Programme using iProperty Cloud on MS Dynamics 365
Status
pending
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Currency
GBP
Including VAT
2,500,000

Renewal

Description
additional 6 months

Documents

Entry 1
Id
083024-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
15 Dec 2025, 16:03

Suppliers

Supplier 1
Id
GB-COH-10219918
Name
TECHLABS LONDON LTD

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
29 Dec 2025, 23:59

Related lots

1

Contract period

Ends
30 Jun 2027, 23:59
Starts
5 Jan 2026, 00:00
Max Extent Date
4 Jan 2028, 23:59

Recorded locations

  • Buyer location · Portsmouth · UKJ31 · PO2 8HB · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f605-2025-12-15T16:03:06ZTransparency notice on Find a Tender ·