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PROCUREMENT OPPORTUNITY

Integrated Wellness Support Service

Bolton Metropolitan Borough Council · award, contract

Tender information last checkedLast checked 27 Sept 2026, 18:17.

Opportunity overview

The Integrated Wellness Support Service (IWS) is a proposed model designed to improve health outcomes and reduce inequalities across Bolton by combining specialist stop smoking support and adult weight management into a single, holistic service. It will provide a single-entry point for residents seeking lifestyle and behavioural support, while also addressing wider determinants of health such as emotional wellbeing. The service will adopt a household approach, working in partnership with local neighbourhood models and community assets to deliver flexible, person-centred interventions. Delivery will include community-based and digital options, ensuring accessibility and alignment with Bolton's vision to improve health and wellbeing for all age groups.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

ICE Creates

Matched by normalised name
Contract value
£3.9m
Awarded
Not supplied
Contract signed
22 Jun 2026
Award ID
059073-2026-1
Status
active
Identifier
GB-COH Company number 03881965
Location
Birkenhead, UKD74, CH41 5LH, United Kingdom

Classification

  • CPV98334000 — Wellness services

Lots

  • The service will deliver three levels of support: Universal Offer includes community-based health promotion, healthy eating guidance, physical activity initiatives, emotional wellbeing support, and signposting to local resources. It aims to build health literacy and encourage self-care strategies. Targeted Support provides structured one-to-one and group programmes for individuals needing more intensive help, including rehabilitation for long-term conditions and behavioural interventions linked to NHS Health Checks. Specialist Services focus on evidence-based interventions for weight management and smoking cessation. Weight management support will follow NICE guidance, offering structured behavioural programmes for adults with a BMI of 25-39.9 (or 23+ for ethnic minority groups). Stop smoking services will deliver behavioural support, pharmacotherapy, and harm reduction strategies, including NRT and vapes, in line with NICE guidance. Key deliverables include a high-profile universal programme, targeted interventions, a specialist weight management service, and a community stop smoking service with multiple referral routes. The provider must ensure accessibility, maintain strong partnerships with local health, care, and community networks, and operate flexibly to meet evolving needs. Performance will be monitored through KPIs such as quit rates, BMI reduction, and sustained behaviour change, with follow-up at 6 and 12 months. The service also requires robust safeguarding, data protection compliance, and trained multidisciplinary staff to deliver interventions safely and effectively. This notice is an intention to award a contract under the competitive process. The lifetime value of this contract is £3,909,346. This is a new service intended commence on 01st December 2026 for a period of 3+2+2 Years.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
TC134
Status
complete
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
98334000
Description
Wellness services

Lots and requirements

Entry 1
Id
1
Description
The service will deliver three levels of support: Universal Offer includes community-based health promotion, healthy eating guidance, physical activity initiatives, emotional wellbeing support, and signposting to local resources. It aims to build health literacy and encourage self-care strategies. Targeted Support provides structured one-to-one and group programmes for individuals needing more intensive help, including rehabilitation for long-term conditions and behavioural interventions linked to NHS Health Checks. Specialist Services focus on evidence-based interventions for weight management and smoking cessation. Weight management support will follow NICE guidance, offering structured behavioural programmes for adults with a BMI of 25-39.9 (or 23+ for ethnic minority groups). Stop smoking services will deliver behavioural support, pharmacotherapy, and harm reduction strategies, including NRT and vapes, in line with NICE guidance. Key deliverables include a high-profile universal programme, targeted interventions, a specialist weight management service, and a community stop smoking service with multiple referral routes. The provider must ensure accessibility, maintain strong partnerships with local health, care, and community networks, and operate flexibly to meet evolving needs. Performance will be monitored through KPIs such as quit rates, BMI reduction, and sustained behaviour change, with follow-up at 6 and 12 months. The service also requires robust safeguarding, data protection compliance, and trained multidisciplinary staff to deliver interventions safely and effectively. This notice is an intention to award a contract under the competitive process. The lifetime value of this contract is £3,909,346. This is a new service intended commence on 01st December 2026 for a period of 3+2+2 Years.
Has Options
Yes
Status
cancelled

Award criteria

Criteria

Criterion 1
Name
Value
Type
quality
Description
35
Criterion 2
Name
Quality & Innovation
Type
quality
Description
15
Criterion 3
Name
Integration, Collaboration and Service Sustainability
Type
quality
Description
15
Criterion 4
Name
Improving Access, Reducing health inequalities and facilitating choice
Type
quality
Description
15
Criterion 5
Name
Social Value
Type
quality
Description
20
Criterion 6
Type
price
Description
Pass/Fail

Options

Description
The Authority may upon 3 months written notice to the Provider extend the Agreement Period for up to two further periods with each further period not exceeding two years. Any extended term shall form part of the Agreement Period

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKD36

Delivery Location

Description
Bolton

Buyer, suppliers and contacts

Organisation 1
Name
Bolton Metropolitan Borough Council
Id
GB-FTS-168586

Identifier

Legal Name
Bolton Metropolitan Borough Council
No Identifier Rationale
notOnAnyRegister

Address

Street Address
Town Hall, Victoria Square
Locality
Bolton
Region
UKD36
Postal Code
BL11RU
Country Name
United Kingdom

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
REGIONAL_AUTHORITY
Description
Regional or local authority
Entry 2
Scheme
COFOG
Id
01
Description
General public services
Organisation 2
Name
ICE Creates
Id
GB-COH-Company number 03881965

Identifier

Legal Name
ICE Creates
Id
Company number 03881965
Scheme
GB-COH

Address

Street Address
Unit 2 Abbots Quay, Monks Ferry
Locality
Birkenhead
Region
UKD74
Postal Code
CH41 5LH
Country Name
United Kingdom

Roles

supplier

Details

Scale
sme
Organisation 3
Name
High Court and Tribunals Judiciary
Id
GB-FTS-183663

Identifier

Legal Name
High Court and Tribunals Judiciary

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Award information

Award 1
Id
059073-2026-1
Title
Integrated Wellness Support Service
Status
active

Related lots

1

Suppliers

Supplier 1
Id
GB-COH-Company number 03881965
Name
ICE Creates

Contracts and changes

Entry 1
Id
059073-2026-1
Award ID
059073-2026-1
Title
Integrated Wellness Support Service
Status
active
Date Signed
23 Jun 2026, 00:00

Value

Amount
3,909,346
Currency
GBP

Recorded locations

  • Buyer location · Bolton · UKD36 · BL11RU · United Kingdom
  • Delivery location · UKD36

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 059073-2026award, contract ·