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PROCUREMENT OPPORTUNITY

IT Service Management Software for Karbon Homes

Karbon Homes · compiled

Tender information last checkedLast checked 30 Sept 2026, 14:06.

Opportunity overview

ITSM software tool and consultancy services for implementation to support the management and delivery of IT services at Karbon Homes.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

EFICODE UK LIMITED

Matched by number
Contract value
£46.8k
Awarded
Not supplied
Contract signed
6 Nov 2025
Award ID
082172-2025-202510-GS149-1
Status
active
Identifier
GB-COH 05643578
Location
Southampton, UKJ3, SO30 2AF, United Kingdom

Classification

  • CPV48517000 — IT software package

Lots

  • Platform or infrastructure services for running software, networking, or processing and storing data. ● Provision of Jira Service Management Licenses ● Atlassian Guard Licenses ● Jira Software Licenses ● Confluence Licenses ● Consultancy to assist with the implementation of Jira Service Management. Additional information: Direct award through G-Cloud 14 defined 6-step buying process utilising the online catalogue hosted on the Contract Award Service (CAS). Award criteria: technical merit and functional fit after-sales service management: help desk, account management function, and assurance of supply of a range of servicesValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
202510-GS149
Status
complete
Procurement Method
limited
Main Procurement Category
goods
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Direct award under G-Cloud 14 Lot 3 (RM1557.14)

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
48517000
Scheme
CPV
Description
IT software package

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
Platform or infrastructure services for running software, networking, or processing and storing data. ● Provision of Jira Service Management Licenses ● Atlassian Guard Licenses ● Jira Software Licenses ● Confluence Licenses ● Consultancy to assist with the implementation of Jira Service Management. Additional information: Direct award through G-Cloud 14 defined 6-step buying process utilising the online catalogue hosted on the Contract Award Service (CAS). Award criteria: technical merit and functional fit after-sales service management: help desk, account management function, and assurance of supply of a range of services

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC
Entry 2
Region
UKD
Entry 3
Region
UKE
Entry 4
Region
UKF
Entry 5
Region
UKG
Entry 6
Region
UKH
Entry 7
Region
UKI
Entry 8
Region
UKJ
Entry 9
Region
UKK

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-RS 007529
Name
Karbon Homes

Roles

buyer

Address

Region
UKC22
Locality
Newcasle
Postal Code
NE128EG
Country Name
United Kingdom
Street Address
Number 5

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
06
Scheme
COFOG
Description
Housing and community amenities

Identifier

Id
RS 007529
Scheme
GB-COH
Legal Name
Karbon Homes

Contact

Name
Pippa Ford
Telephone
+44 7736956441
Organisation 2
Id
GB-COH-05643578
Name
EFICODE UK LIMITED

Roles

supplier

Address

Region
UKJ3
Locality
Southampton
Postal Code
SO30 2AF
Country Name
United Kingdom
Street Address
Ground Floor, East Wing Burlington House, Grange Drive,

Details

Scale
large

Identifier

Id
05643578
Scheme
GB-COH
Legal Name
EFICODE UK LIMITED
Organisation 3
Id
GB-FTS-569
Name
Cabinet Office

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Cabinet Office

Award information

Award 1
Id
082172-2025-202510-GS149-1
Title
IT Service Management Software for Karbon Homes
Status
active

Suppliers

Supplier 1
Id
GB-COH-05643578
Name
EFICODE UK LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
082172-2025-202510-GS149-1
Title
IT Service Management Software for Karbon Homes
Status
active
Award ID
082172-2025-202510-GS149-1
Date Signed
6 Nov 2025, 00:00

Value

Amount
46,844.01
Currency
GBP

Recorded locations

  • Buyer location · Newcasle · UKC22 · NE128EG · United Kingdom
  • Delivery location · UKC
  • Delivery location · UKD
  • Delivery location · UKE
  • Delivery location · UKF
  • Delivery location · UKG
  • Delivery location · UKH
  • Delivery location · UKI
  • Delivery location · UKJ
  • Delivery location · UKK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f43a-2025-12-11T16:07:42Zcompiled ·