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PROCUREMENT OPPORTUNITY

Provision of Back Office Software

Kingston Upon Hull City Council · compiled

Tender information last checkedLast checked 30 Sept 2026, 14:06.

Opportunity overview

Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Civica UK Limited

Matched by number
Contract value
£1m
Awarded
Not supplied
Contract signed
1 Nov 2025
Award ID
082138-2025-1
Status
active
Identifier
GB-COH 01628868
Location
London, UKI, United Kingdom

Classification

  • CPV72268000 — Software supply services

Lots

  • Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05f425
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Direct Award through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72268000
Scheme
CPV
Description
Software supply services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
Direct Award to Civica UK Limited through the Crown Commercial Services (CCS) RM6285 Back Office Systems (BOS2) Lot 2 framework, for a fully hosted Level 1 PCI DSS compliant payment solution on a 2-year term and total value of £576,257. The contract shall have option to extend the services up to a further 3 years, subject to annual review of service and being satisfactory in its performance. The total contract value shall be £1,002,755.

Options

Description
Option to extend for a further 3 years, subject to annual review of service and being satisfactory in its performance.

Award criteria

Criteria

Criterion 1
Type
price

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKE11

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-168965
Name
Kingston Upon Hull City Council

Roles

buyer

Address

Region
UKE11
Locality
Hull
Postal Code
HU11AA
Country Name
United Kingdom
Street Address
The Guildhall, Alfred Gelder Street

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
01
Scheme
COFOG
Description
General public services

Identifier

Legal Name
Kingston Upon Hull City Council
No Identifier Rationale
notOnAnyRegister

Contact

Organisation 2
Id
GB-COH-01628868
Name
Civica UK Limited

Roles

supplier

Address

Region
UKI
Locality
London
Country Name
United Kingdom

Details

Scale
large

Identifier

Id
01628868
Scheme
GB-COH
Legal Name
Civica UK Limited
Organisation 3
Id
GB-FTS-22048
Name
Town Clerk

Roles

reviewBody

Address

Locality
Hull
Postal Code
HU1 2AA
Country Name
United Kingdom
Street Address
The Guildhall, Alfred Gelder Street

Identifier

Legal Name
Town Clerk

Award information

Award 1
Id
082138-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-01628868
Name
Civica UK Limited

Related lots

1

Contracts and changes

Entry 1
Id
082138-2025-1
Status
active
Award ID
082138-2025-1
Date Signed
1 Nov 2025, 00:00

Value

Amount
1,002,755
Currency
GBP

Recorded locations

  • Buyer location · Hull · UKE11 · HU11AA · United Kingdom
  • Delivery location · UKE11

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f425-2025-12-11T15:40:45Zcompiled ·