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PROCUREMENT OPPORTUNITY

NHS 111 Integrated Urgent Care Contract

NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD · compiled

Tender information last checkedLast checked 30 Sept 2026, 14:08.

Opportunity overview

NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded via a Direct Award A process.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Classification

  • CPV85100000 — Health services

Lots

  • This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process. NEAS provides management of 999 and 111 calls with established local pathways. Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030. Contract Value - £75,730,850Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
NENC024
Status
complete
Procurement Method
limited
Main Procurement Category
services
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
Contract has been awarded under the Direct A Process of PSR2023.

Covered By

GPA

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
85100000
Scheme
CPV
Description
Health services

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
No
Description
This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Procurement Act 2023 do not apply to this award. NHS 111 Integrated Urgent Care (IUC) service contract provided by North East Ambulance Service NHS Foundation Trust (NEAS) has been awarded following a Direct Award A process. NEAS provides management of 999 and 111 calls with established local pathways. Contract Details - 1st October 2025 - 30th September 2028 with option to extend for 2 years up to 30th September 2030. Contract Value - £75,730,850

Award criteria

Criteria

Criterion 1
Name
No realistic alternative - Contract Review Group confirms satisfactory performance
Type
quality
Description
100
Criterion 2
Name
No realistic alternative
Type
cost
Description
100

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKC

Additional Classifications

Entry 1
Id
85100000
Scheme
CPV
Description
Health services

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-QHM
Name
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Roles

buyer

Address

Region
UKC
Locality
Sunderland
Postal Code
SR53XB
Country Name
United Kingdom
Street Address
PEMBERTON HOUSE COLIMA AVENUE SUNDERLAND ENTERPRISE PARK

Details

Classifications

Entry 1
Id
BODY_PUBLIC
Scheme
TED_CA_TYPE
Description
Body governed by public law
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
QHM
Scheme
GB-NHS
Legal Name
NHS NORTH EAST AND NORTH CUMBRIA INTEGRATED CARE BOARD

Contact

Organisation 2
Id
GB-COH-00997295
Name
North East Ambulance Service NHS Foundation Trust (NEAS)

Roles

supplier

Address

Region
UKC
Locality
Newcastle Upon Tyne
Postal Code
NE15 8NY
Country Name
United Kingdom
Street Address
Bernicia House

Details

Scale
large

Identifier

Id
00997295
Scheme
GB-COH
Legal Name
North East Ambulance Service NHS Foundation Trust (NEAS)
Organisation 3
Id
GB-FTS-115672
Name
North East and North Cumbria ICB

Roles

reviewBody

Address

Locality
Sunderland
Country Name
United Kingdom

Identifier

Legal Name
North East and North Cumbria ICB

Award information

Award 1
Id
082013-2025-NEAS.111.DOB.2324-1
Title
NHS 111 Integrated Urgent Care Contract
Status
active

Suppliers

Supplier 1
Id
GB-COH-00997295
Name
North East Ambulance Service NHS Foundation Trust (NEAS)

Related lots

1

Contracts and changes

Entry 1
Id
082013-2025-NEAS.111.DOB.2324-1
Title
NHS 111 Integrated Urgent Care Contract
Status
active
Award ID
082013-2025-NEAS.111.DOB.2324-1
Date Signed
1 Oct 2025, 00:00

Value

Amount
75,730,850
Currency
GBP

Recorded locations

  • Buyer location · Sunderland · UKC · SR53XB · United Kingdom
  • Delivery location · UKC

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f3e4-2025-12-11T13:54:53Zcompiled ·