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CN250575 - Concessionary Travel Management

Kent County Council · Preliminary market engagement notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 14:03.

Opportunity overview

Kent County Council is seeking responses from the commercial market to help shape the management functions and services in relation to administering its concessionary travel schemes; the English National Concessionary scheme (ENCTS) also known as the older persons and disabled persons bus pass, and other concessionary schemes, the Kent Travel Saver and 16+ Travel saver. Kent has traditionally engaged with the market, and commissioned contracts to deliver and support our operations of managing concessionary fare schemes. Key components provided by the commissioned supplier is to manage information obtained from bus operators to supplement forecasting concessionary passenger journeys but also includes capturing operator fare chart information and make use of the Department for Transport’s (DFT) reimbursement calculator that informs budget setting and budget monitoring procedures. Additionally, our requirements are for the commissioned supplier to provide expert analysis and interpretation of complex legislation to respond to bus operator disputes and/ or challenges regarding the administration of specific concessionary schemes such as ENCTS. ENCTS: The ENCTS scheme is a devolved statutory scheme that is administered locally by concessionary travel authorities and local authorities. The requirement to deliver the scheme is underpinned by primary legislation within the Transport Act 1985 and within the Bus Concessionary Travel Act 2007. The purpose of the scheme is to provide free bus travel to those who reach pensionable age, and for eligible disabled users. Should users meet the relevant entry requirements determined by the Local Authority, they will be issued with a travel pass that can be used between specified times on bus services throughout the week. As part of the devolved responsibilities on Local Authorities, it is incumbent on them to make suitable arrangements for transport operators providing bus services to facilitate the ENCTS to be reimbursed in accordance with the formulas defined by national government. Local Authorities are required by law to reimburse bus operators for carrying concessionary passengers. In respect of the mandatory concession, Local Authorities must reimburse bus operators for all concessionary journeys starting within their boundaries on a ‘no better and no worse off’ basis, regardless of where the concessionary passholder making the journey is resident. Typically, Kent has circa 250,000 passholders that equates to circa 11mil journeys each year. Kent Travel Saver and 16+ Travel Saver: Kent offers concessionary travel schemes that support children and young people by providing a subsidised bus pass that can be used to enable access to their educational placement or for specific cohorts of service uses the opportunity to access work placements. The scheme requirements and definitions are determined by the Local Authority. For the Travel Saver scheme, it will support students in year groups 7-11 (secondary school provision), Monday to Friday between 6am and 7pm. Any journeys undertaken outside of the scheme days and times are not supported under the terms of the scheme. The 16+ Travel Saver scheme operates in a similar fashion to the Travel Saver scheme but provides unlimited travel to those young people aged between 16- 19. Each Travel Saver scheme has different contributions to be made by the service users subject to age and further concessions due to families on low-incomes or those within the care category. Further options are available for users that wish to pay for the scheme using direct debit facilities. The Travel Saver schemes have a combined total of more than 27,000 service users. As articulated above, Kent County Council has a large and diverse group of service users making use of the concessionary schemes and similarly engages and manages more than 40 bus operators delivering vital services around the county. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1002524032

Classification

  • CPV71311200 — Transport systems consultancy services

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05f31b
Status
planning
Above Threshold
Yes
Main Procurement Category
services

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
planning
Has Renewal
Yes

Contract period

Ends
30 Sept 2030, 23:59
Starts
1 Oct 2026, 00:00
Max Extent Date
30 Sept 2032, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ4
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
71311200
Scheme
CPV
Description
Transport systems consultancy services

Planning and budget

Documents

Entry 1
Id
081652-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
10 Dec 2025, 16:05
Entry 2
Id
084849-2025
Format
text/html
Notice Type
UK2
Description
Preliminary market engagement notice on Find a Tender
Document Type
marketEngagementNotice
Published
19 Dec 2025, 12:05

Milestones

Entry 1
Id
engagement
Type
engagement
Status
scheduled
Due
14 Jan 2026, 23:59
Description
Kent County Council is seeking responses from the commercial market to help shape the management functions and services in relation to administering its concessionary travel schemes; the English National Concessionary scheme (ENCTS) also known as the older persons and disabled persons bus pass, and other concessionary schemes, the Kent Travel Saver and 16+ Travel saver. Kent has traditionally engaged with the market, and commissioned contracts to deliver and support our operations of managing concessionary fare schemes. Key components provided by the commissioned supplier is to manage information obtained from bus operators to supplement forecasting concessionary passenger journeys but also includes capturing operator fare chart information and make use of the Department for Transport’s (DFT) reimbursement calculator that informs budget setting and budget monitoring procedures. Additionally, our requirements are for the commissioned supplier to provide expert analysis and interpretation of complex legislation to respond to bus operator disputes and/ or challenges regarding the administration of specific concessionary schemes such as ENCTS.

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PLDL-8938-YGYW
Name
Kent County Council

Roles

buyer

Address

Region
UKJ45
Country
GB
Locality
Maidstone
Postal Code
ME14 1XQ
Country Name
United Kingdom
Street Address
Sessions House, County Hall, County Road

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
PLDL-8938-YGYW
Scheme
GB-PPON

Contact

Name
Cameron Croucher

Recorded locations

  • Buyer location · Maidstone · UKJ45 · ME14 1XQ · United Kingdom
  • Delivery location · UKJ4 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f31b-2025-12-19T12:05:22ZPreliminary market engagement notice on Find a Tender ·