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PROCUREMENT OPPORTUNITY

CRM email automation tool

Agriculture and Horticulture Development Board · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 14:02.

Opportunity overview

Approval was sought to extend the existing CRM supplier contract for a further 12 months to ensure continuity of a critical business service. The supplier provides essential CRM services that support key business functions and customer engagement. There is insufficient time and capacity to conduct a new procurement process. A change in supplier at this stage would risk disruption to critical CRM operations.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Click Dimensions

Match pending…
Shared published award value
£60k
Awarded
Not supplied
Contract signed
10 Dec 2025
Suppliers
One of 2 awarded suppliers
Award ID
1
Status
active
Location
XX, UKG13, CV3 4SU, United Kingdom

Click Dimensions

Match pending…
Shared published award value
£60k
Awarded
Not supplied
Contract signed
10 Dec 2025
Suppliers
One of 2 awarded suppliers
Award ID
1
Status
active
Location
XX, UKG13, CV3 4SU, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
STA10256
Status
complete
Procurement Method
direct
Procurement Method Details
Below threshold - without competition

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHX-8363-MBBV
Name
Agriculture and Horticulture Development Board

Roles

buyer

Address

Region
UKG13
Country
GB
Locality
Coventry
Postal Code
CV3 4PE
Country Name
United Kingdom
Street Address
Middlemarch Business Park, Siskin Parkway East

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PBHX-8363-MBBV
Scheme
GB-PPON

Contact

Name
Sarah Waters
Organisation 2
Id
GB-FTS-168793
Name
Click Dimensions

Roles

supplier

Address

Region
UKG13
Country
GB
Locality
XX
Postal Code
CV3 4SU
Country Name
United Kingdom
Street Address
XXX

Details

Vcse
No
Scale
sme

Contact

Organisation 3
Id
GB-FTS-168796
Name
Click Dimensions

Roles

supplier

Address

Region
UKG13
Country
GB
Locality
XX
Postal Code
CV3 4SU
Country Name
United Kingdom
Street Address
XX

Details

Vcse
No
Scale
sme

Contact

Award information

Award 1
Id
1
Title
CRM email automation tool
Status
active
Above Threshold
No
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
03000000
Scheme
CPV
Description
Agricultural, farming, fishing, forestry and related products
Entry 2
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
60,000
Currency
GBP
Including VAT
72,000

Documents

Entry 1
Id
081610-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
10 Dec 2025, 15:35

Suppliers

Supplier 1
Id
GB-FTS-168793
Name
Click Dimensions
Supplier 2
Id
GB-FTS-168796
Name
Click Dimensions

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
10 Dec 2025, 23:59

Related lots

1

Contract period

Ends
19 Jan 2027, 23:59
Starts
20 Jan 2026, 00:00

Contracts and changes

Entry 1
Id
1
Title
CRM email automation tool
Status
active
Award ID
1
Date Signed
10 Dec 2025, 00:00
Above Threshold
No

Value

Amount
60,000
Currency
GBP
Including VAT
72,000

Period

Ends
19 Jan 2027, 23:59
Starts
20 Jan 2026, 00:00

Documents

Entry 1
Id
081624-2025
Format
text/html
Notice Type
UK7
Description
Contract details notice on Find a Tender
Document Type
contractNotice
Published
10 Dec 2025, 15:44

Recorded locations

  • Buyer location · Coventry · UKG13 · CV3 4PE · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f2fd-2025-12-10T15:44:28ZTransparency notice on Find a Tender ·