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PROCUREMENT OPPORTUNITY

Inbound Routing Platform

West Midlands Ambulance Service University NHS FT · compiled

Tender information last checkedLast checked 30 Sept 2026, 14:05.

Opportunity overview

Inbound routing platform for calls

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Vodafone in Health

Matched by number
Contract value
£178.3k
Awarded
Not supplied
Contract signed
8 Dec 2025
Award ID
081311-2025-1
Status
active
Identifier
GB-COH 01471587
Location
Berkshire, UK, RG14 2 FN, United Kingdom

Classification

  • CPV32524000 — Telecommunications system

Lots

  • inbound routing platform for callsValue not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
0714-25-W
Status
complete
Procurement Method
limited
Main Procurement Category
goods
Procurement Method Details
Award procedure without prior publication of a call for competition
Why this procedure was chosen
The procurement was published as a further competition process using the CCS FW RM6116 lot 4b inbound telephoney service.

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
32524000
Scheme
CPV
Description
Telecommunications system

Procedure reasons

Entry 1
Id
D_OUTSIDE_SCOPE
Scheme
TED_PT_AWARD_CONTRACT_WITHOUT_CALL
Description
The procurement falls outside the scope of application of the directive

Lots and requirements

Entry 1
Id
1
Status
cancelled
Has Options
Yes
Description
inbound routing platform for calls

Options

Description
up to 24 months in 2 x 12 monthly increments

Award criteria

Criteria

Criterion 1
Name
Quality
Type
quality
Description
400
Criterion 2
Name
Price
Type
quality
Description
600
Criterion 3
Type
price
Description
600

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery Location

Description
Brierley Hill, West Midlands

Delivery locations

Entry 1
Region
UK

Buyer, suppliers and contacts

Organisation 1
Id
GB-NHS-RYA
Name
West Midlands Ambulance Service University NHS FT

Roles

buyer

Address

Region
UKG36
Locality
Brierley Hill
Postal Code
DY51LX
Country Name
United Kingdom
Street Address
Trust HQ, Millennium Point, Waterfront Way,

Details

Classifications

Entry 1
Id
REGIONAL_AUTHORITY
Scheme
TED_CA_TYPE
Description
Regional or local authority
Entry 2
Id
07
Scheme
COFOG
Description
Health

Identifier

Id
RYA
Scheme
GB-NHS
Legal Name
West Midlands Ambulance Service University NHS FT

Contact

Name
Laura Johnson
Organisation 2
Id
GB-COH-01471587
Name
Vodafone in Health

Roles

supplier

Address

Region
UK
Locality
Berkshire
Postal Code
RG14 2 FN
Country Name
United Kingdom
Street Address
Newbury

Details

Scale
large

Identifier

Id
01471587
Scheme
GB-COH
Legal Name
Vodafone in Health
Organisation 3
Id
GB-FTS-136529
Name
West Midlands Ambulance Service University NHS FT

Roles

reviewBody

Address

Locality
Brierley Hill
Postal Code
DY5 1LX
Country Name
United Kingdom
Street Address
Trust HQ, Millennium Point, Waterfront Way,

Identifier

Legal Name
West Midlands Ambulance Service University NHS FT

Award information

Award 1
Id
081311-2025-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-01471587
Name
Vodafone in Health

Related lots

1

Contracts and changes

Entry 1
Id
081311-2025-1
Status
active
Award ID
081311-2025-1
Date Signed
8 Dec 2025, 00:00

Value

Amount
178,346
Currency
GBP

Recorded locations

  • Buyer location · Brierley Hill · UKG36 · DY51LX · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f266-2025-12-10T09:31:14Zcompiled ·