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PROCUREMENT OPPORTUNITY

CRM Migration Support

WEST MIDLANDS GROWTH COMPANY LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 14:03.

Opportunity overview

The West Midlands Growth Company (WMGC) is initiating a two-phase CRM migration and enhancement programme as it picks up additional business functions in April 2026 and is seeking a suitability experienced and qualified supplier / consultancy partner to provide suport for this project. The priority (phase 1) is to transition the Business Support function from the Coventry & Warwickshire Growth Hub’s Microsoft Dynamics system into WMGC’s Zoho CRM platform before April, followed by six months of consultancy expertise (phase 2) to deliver migration, incorporate additional business functions, and strengthen CRM capability across the organisation.

Classification

  • CPV72212445 — Customer Relation Management software development services

Lots

  • Lot 1AED 100k · Source currency differs from tender

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2025-WMGC-0666
Status
active
Above Threshold
No
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Below threshold - open competition

Legal basis

Id
2023/54
Scheme
UKPGA

Tender Period

Ends
19 Dec 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Lots and requirements

Entry 1
Id
1
Status
active

Value

Amount
100,000
Currency
AED
Including VAT
120,000

Award criteria

Description
Quality 80% / Price 20%

Contract period

Ends
30 Sept 2026, 23:59
Starts
19 Jan 2026, 00:00

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG3
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72212445
Scheme
CPV
Description
Customer Relation Management software development services

Published documents

Entry 1
Id
L-1
Document Type
biddingDocuments
Entry 2
Id
081172-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
9 Dec 2025, 16:10

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-01631329
Name
WEST MIDLANDS GROWTH COMPANY LIMITED

Roles

buyer

Address

Region
UKG31
Country
GB
Locality
Birmingham
Postal Code
B4 6AT
Country Name
United Kingdom
Street Address
11th Floor The Colmore Building

Details

Classifications

Entry 1
Id
publicUndertaking
Scheme
UK_CA_TYPE
Description
Public undertaking

Identifier

Id
01631329
Scheme
GB-COH

Contact

Recorded locations

  • Buyer location · Birmingham · UKG31 · B4 6AT · United Kingdom
  • Delivery location · UKG3 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f215-2025-12-09T16:10:41ZTender notice on Find a Tender ·