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PROCUREMENT OPPORTUNITY

Train Fleet Cleaning Services

THE CHILTERN RAILWAY COMPANY LIMITED · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:53.

Opportunity overview

Train fleet cleaning services, including berth cleaning, turn-around cleaning, and exterior cleaning, more fully described in the Draft Contract, across Chiltern Railways' fleet, specifically class 165, 168, and 196 diesel multiple units, and mark 5A loco hauled by class 68 loco. The Services shall be performed at the following locations: • Aylesbury Depot • Aylesbury South Sidings • Banbury Depot • Birmingham Moor Street Station • Marylebone Station • Oxford Station • Stourbridge Depot • Wembley Depot The Supplier shall ensure trains are maintained in a safe, hygienic, and passenger ready condition in accordance with the performance standards set out in the Draft Contract. The Supplier is responsible for providing train cleaning operatives for the cleaning in a variety of ways a minimum of 263 rail carriages and ensuring adaptability to new rolling stock as required.

Classification

  • CPV63711000 — Support services for railway transport
  • CPV90917000 — Cleaning services of transport equipment

Lots

  • Lot 1£12.5m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05f033
Status
active
Above Threshold
Yes
Procurement Method
selective
Main Procurement Category
services
How to submit
Access to the procurement documents is restricted. Electronic communication requires the use of tools and devices that are not generally available. Unrestricted and full direct access to these tools and devices is possible, free of charge. To access the Procurement Documents: 1) Follow this link https://chilternrailways.marketdojo.com/events/174024 2) Complete and/or change any mandatory registration fields. 3) You will then be taken to the Invite screen where you can choose to Accept or Decline the Event or to send a message if you need more information. 4) Await acceptance by CRCL to allow you to view the full Event details. Tenders or requests to participate must be submitted electronically via the above-mentioned link. NOTE: If you already have an account, you can use the invite code on your 'Manage Invite' screen. Invitation Code: F28A9CCDE7.
Procurement Method Details
Competitive flexible procedure
Expression Of Interest Deadline
5 Jan 2026, 12:00

Procedure

Features
This procurement will consist of 4 Stages. Stage 1 - Invitation to Participate (ITP) which includes a procurement specific questionnaire (PSQ). Bidders who are successfully shortlisted in Stage 1 will be invited to participate in Stage 2. Stage 2 - Invitation to Submit Final Tenders (ISFT). Stage 3 - Best and Final Offers Stage 4 - Contract Award.

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
2 Mar 2026, 23:59

Special regime

utilities

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Amount
12,500,000
Currency
GBP
Including VAT
15,000,000

Renewal

Description
Extensions will be granted dependent on the suppliers performance throughout the contract, including service level criteria.

Second Stage

Maximum Candidates
5
Minimum Candidates
3

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Technical
Type
quality
Description
Refer to the draft Invitation to Tender for details.

Numbers

Entry 1
Number
40
Weight
percentageExact
Criterion 2
Name
Legal
Type
quality
Description
Refer to the draft Invitation to Tender for details.

Numbers

Entry 1
Number
10
Weight
percentageExact
Criterion 3
Name
Price
Type
price
Description
Refer to the draft Invitation to Tender for details.

Numbers

Entry 1
Number
50
Weight
percentageExact

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Selection criteria

Criteria

Criterion 1
Type
economic
Description
CHILTERN is entitled to terminate the Contract in full by giving not less than 3 months written notice. TUPE applies and any transfer of staff will be dealt with in accordance with TUPE. Have, or can commit to obtain, prior to the award of the contract, the following levels of insurance cover: (a) Employer's (Compulsory) Liability Insurance = £10m (b) Public Liability Insurance = £10m (c) Professional Indemnity Insurance = £5m (d) Product Liability Insurance = £10m Comply with the Arriva Code of Conduct. Please see ITP for further details.
Criterion 2
Type
technical
Description
Please confirm that you hold the following qualifications and standards: ISO 9001, ISO 45001 or ISO 14001 If you do not hold any of the qualifications/standards listed above then please provide details of other equivalent standards that equal or exceed what has been requested. If you are in the process of gaining these accreditations, please provide evidence. If you are awarded the contract, this accreditation will need to be gained before the contract is awarded. It is a requirement that the Bidder can demonstrate their experience by providing details of where they have successfully implemented train cleaning services for an organisation of a similar size and with a Specification to those detailed in this ITP. The Bidder us to demonstrate with evidence how they approached Health and Safety and Occupational Health when carrying out services of a similar size, scope, nature and complexity as detailed in the draft Contract.
Criterion 3
Description
Please see Invitation to Participate for details.
For Reduction
Yes

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKG3
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKI3
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKI7
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKJ1
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
63711000
Scheme
CPV
Description
Support services for railway transport
Entry 2
Id
90917000
Scheme
CPV
Description
Cleaning services of transport equipment

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest
Entry 2
Id
080368-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
5 Dec 2025, 17:43

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-03007939
Name
THE CHILTERN RAILWAY COMPANY LIMITED

Roles

buyer

Address

Region
UKC23
Country
GB
Locality
Sunderland
Postal Code
SR3 3XP
Country Name
United Kingdom
Street Address
1 Admiral Way

Details

Classifications

Entry 1
Id
privateUtility
Scheme
UK_CA_TYPE
Description
Private utility

Identifier

Id
03007939
Scheme
GB-COH

Contact

Name
Iain Alexander

Additional Identifiers

Entry 1
Id
PNPV-7838-DRMN
Scheme
GB-PPON

Recorded locations

  • Buyer location · Sunderland · UKC23 · SR3 3XP · United Kingdom
  • Delivery location · UKG3 · United Kingdom
  • Delivery location · UKI3 · United Kingdom
  • Delivery location · UKI7 · United Kingdom
  • Delivery location · UKJ1 · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05f033-2025-12-05T17:43:34ZTender notice on Find a Tender ·