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PROCUREMENT OPPORTUNITY

BC/DR co-location and connectivity

Moat Homes Limited · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:51.

Opportunity overview

The service includes renting rack space in the provider's data centre facility, establishing connectivity between our sites and the existing disaster recovery site, and related services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

CUSTODIANDC LIMITED

Matched by number
Published award value
£385.8k
Awarded
5 Dec 2025
Award ID
1
Status
active
Identifier
GB-COH 07878023
Location
Maidstone, UKJ45, ME14 5NZ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05effd
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Moat Homes Limited considers that this direct award is permitted, relying on the direct award justifications for single supplier - technical reasons and extreme and unavoidable urgency. In relation to the single supplier technical reasons justification, Moat already has established disaster recovery and Business Continuity (DR/BC) co-location services in place with CustodianDC. The proposed contract is, in substance, an extension of that existing arrangement to address a material resilience risk at our sites and to deliver a coherent, end-to-end DR/BC and hosting solution. The current production and DR/BC environments are designed, hosted and operated as an integrated solution with Custodian. Introducing an alternative supplier at this point would require substantial re-engineering, data migration and re-testing of the Authority's infrastructure and failover arrangements. This would create disproportionate technical and operational difficulty and significantly increase the risk of disruption to critical services. In practice, there are no reasonable alternative solutions that could be implemented within the required timescales without incurring those risks, and for technical reasons, only CustodianDC is capable of supplying the required services at this time. In relation to the extreme and unavoidable urgency justification, Moat has recently identified and experienced a significant degradation in the resilience of the infrastructure supporting one of our sites. As a consequence, there is now a heightened and credible risk of an unplanned loss of service if the current arrangements are not urgently remediated. Taking into account the time needed to define requirements, run a compliant competitive process, appoint a new supplier and then transition and stabilise services, Moat has concluded that it is not possible to complete a competitive tendering procedure and implement an alternative solution within the time available to mitigate that risk. The services to be procured under this contract are limited to what is necessary to address the immediate resilience risk and ensure continuity of services while a longer-term solution is developed and, where appropriate, competitively procured. In these circumstances, a direct award to CustodianDC is considered necessary for reasons of extreme and unavoidable urgency and cannot reasonably be achieved through an open or competitive flexible procedure within the required timeframe.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons
Entry 2
Id
urgency

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-CHC-17434R
Name
Moat Homes Limited

Roles

buyer

Address

Region
UKJ43
Country
GB
Locality
Dartford
Postal Code
DA2 6QE
Country Name
United Kingdom
Street Address
Mariner House, Galleon Boulevard, Crossways

Details

Classifications

Entry 1
Id
publicAuthoritySubCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - sub-central government

Identifier

Id
17434R
Scheme
GB-CHC

Contact

Name
Procurement Department
Telephone
+443003230011

Additional Identifiers

Entry 1
Id
PNCG-6417-GJNY
Scheme
GB-PPON
Organisation 2
Id
GB-COH-07878023
Name
CUSTODIANDC LIMITED

Roles

supplier

Address

Region
UKJ45
Country
GB
Locality
Maidstone
Postal Code
ME14 5NZ
Country Name
United Kingdom
Street Address
Vinters Business Park

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
07878023
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PMZR-7316-ZPPQ
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
5 Dec 2025, 00:00
Title
BC/DR co-location and connectivity
Status
active
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKJ4
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKJ4
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
72251000
Scheme
CPV
Description
Disaster recovery services
Entry 2
Id
72317000
Scheme
CPV
Description
Data storage services
Entry 3
Id
72510000
Scheme
CPV
Description
Computer-related management services
Entry 4
Id
72720000
Scheme
CPV
Description
Wide area network services

Value

Currency
GBP
Including VAT
385,786.14

Documents

Entry 1
Id
080272-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
5 Dec 2025, 15:41
Entry 2
Id
080295-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
5 Dec 2025, 15:55

Suppliers

Supplier 1
Id
GB-COH-07878023
Name
CUSTODIANDC LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
17 Dec 2025, 23:59

Related lots

1

Contract period

Ends
5 Jan 2028, 23:59
Starts
5 Jan 2026, 00:00

Recorded locations

  • Buyer location · Dartford · UKJ43 · DA2 6QE · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05effd-2025-12-05T15:55:42ZTransparency notice on Find a Tender ·