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PROCUREMENT OPPORTUNITY

Award of fully bilingual (Welsh and English) HR Information System (HRIS)

Social Care Wales · Contract award notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 18:57.

Opportunity overview

The purpose of this procurement was to select and implement a modern, secure, fully bilingual (Welsh and English) Human Resources Information System (HRIS) that will replace Social Care Wales’s current HR platform (Ciphr). The new system must improve and streamline HR processes, support efficient workforce management, ensure legal compliance with Welsh language standards, and provide better user experience for employees, managers, and HR teams. It aims to deliver a solution that enables a smooth, well‑managed implementation ready for Day‑1 operation on 1 September 2026.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

HealthBoxHR Ltd

Matched by exact name
Published award value
£79.4k
Awarded
20 Apr 2026
Award ID
1
Status
pending
Identifier
GB-PPON PJJT-5168-QLVH
Location
Ascot, Berkshire, UKJ11, SL5 9FE, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HRIS
Status
complete
Procurement Method
open
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
Social Care Wales
Id
GB-PPON-PTTZ-7468-NYRQ

Identifier

Scheme
GB-PPON
Id
PTTZ-7468-NYRQ

Address

Street Address
South Gate House
Locality
Cardiff
Postal Code
CF10 1EW
Country
GB
Country Name
United Kingdom
Region
UKL22

Contact

Name
Procurement Team

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Entry 2
Scheme
UK_CA_DEVOLVED_REGULATIONS
Id
GB-WLS
Description
Welsh devolved regulations apply
Organisation 2
Name
HealthBoxHR Ltd
Id
GB-PPON-PJJT-5168-QLVH

Identifier

Scheme
GB-PPON
Id
PJJT-5168-QLVH

Address

Street Address
Second Floor, 2 Queens Square, Ascot Business Park, Lyndhurst Road
Locality
Ascot, Berkshire
Postal Code
SL5 9FE
Country
GB
Country Name
United Kingdom
Region
UKJ11

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Fully bilingual (Welsh and English) HR Information System (HRIS)
Status
pending
Date
21 Apr 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
21 Apr 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
48450000
Description
Time accounting or human resources software package
Entry 2
Scheme
CPV
Id
72263000
Description
Software implementation services

Delivery locations

Entry 1
Region
UKL
Country
GB
Country Name
United Kingdom

Value

Including VAT
95,280
Amount
79,400
Currency
GBP

Suppliers

Supplier 1
Id
GB-PPON-PJJT-5168-QLVH
Name
HealthBoxHR Ltd

Standstill Period

Ends
30 Apr 2026, 23:59

Contract period

Starts
5 May 2026, 00:00
Ends
30 Apr 2029, 23:59
Max Extent Date
30 Apr 2031, 23:59

Renewal

Description
The contract will run initially from 5 May 2026 – 30 April 2029 with a possibility of being extended for a further 24 months until 30 April 2031, up to a total period of 5 years.

Related lots

1

Documents

Entry 1
Id
036318-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
21 Apr 2026, 16:55
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
1 May 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · Cardiff · UKL22 · CF10 1EW · United Kingdom

Notice and amendment history

3 published notice versions reviewed by ProcuraAxis.

3 VERSIONS
  1. 005456-2026Tender notice on Find a Tender ·
  2. 012118-2026Tender notice on Find a Tender ·
  3. 036318-2026Contract award notice on Find a Tender ·