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PROCUREMENT OPPORTUNITY

POL EUC Managed Services

Post Office Limited · compiled

Tender information last checkedLast checked 30 Sept 2026, 13:41.

Opportunity overview

The original contract notice was published on Contracts Finder at https://www.contractsfinder.service.gov.uk/notice/e07590f9-07d8-4864-957e-dd717acc86b2. The Notice stated the value was £23,176,003; this was the value for the initial 3 years term excluding the extended term. The contract is for a total of 5 years in duration, made up of a 3 year initial term and (optional) 1+1 or 2 year extension. The contract value is £34,709,829 over the full 5 year term. An initial modification notice was published at https://www.find-tender.service.gov.uk/Notice/030502-2024. This modification enacted the 2 year extension option and increased the contract value by £14,002,744. This modification was to enable additional capital works and to account for higher than expected user numbers. A further modification is now required as it has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work. The required modification is valued at £16.4m. The services to be undertaken by DXC are: 1) Creation of a counter build 2) Physical build of the solution (hardware and software) 3) Storage of the counter hardware prior to deployment 4) Installation of circa 25,000 branch terminals and PIN entry devices 5) Software upgrades 6) Disposal of removed terminals

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Entserv UK Limited

Matched by number
Contract value
£65.1m
Awarded
Not supplied
Contract signed
20 Sept 2021
Award ID
079156-2025-C101412-1
Status
active
Identifier
GB-COH 00053419
Location
Farnborough, Hampshire, UK, GU14 7BF, United Kingdom

Classification

  • CPV50300000 — Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • Provision of End User Compute Services for Branches and colleagues of Post Office Limited.Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05ed8b
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
50300000
Scheme
CPV
Description
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Lots and requirements

Entry 1
Id
1
Description
Provision of End User Compute Services for Branches and colleagues of Post Office Limited.

Contract period

Duration In Days
1,080

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Buyer, suppliers and contacts

Organisation 1
Id
GB-COH-02154540
Name
Post Office Limited

Roles

buyer

Address

Region
UK
Locality
London
Postal Code
EC2V7ER
Country Name
United Kingdom
Street Address
100 Wood Street

Details

Identifier

Id
02154540
Scheme
GB-COH
Legal Name
Post Office Limited

Contact

Organisation 2
Id
GB-COH-00053419
Name
Entserv UK Limited

Roles

supplier

Address

Region
UK
Locality
Farnborough, Hampshire
Postal Code
GU14 7BF
Country Name
United Kingdom
Street Address
110 Pinehurst Road, Farnborough Business Park

Details

Scale
large

Identifier

Id
00053419
Scheme
GB-COH
Legal Name
Entserv UK Limited
Organisation 3
Id
GB-FTS-92
Name
Royal Courts of Justice

Roles

reviewBody

Address

Locality
London
Country Name
United Kingdom

Identifier

Legal Name
Royal Courts of Justice

Award information

Award 1
Id
079156-2025-C101412-1
Status
active

Suppliers

Supplier 1
Id
GB-COH-00053419
Name
Entserv UK Limited

Related lots

1

Contracts and changes

Entry 1
Id
079156-2025-C101412-1
Status
active
Award ID
079156-2025-C101412-1
Date Signed
21 Sept 2021, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
50300000
Scheme
CPV
Description
Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment

Delivery locations

Entry 1
Region
UK

Additional Classifications

Entry 1
Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Value

Amount
65,112,573
Currency
GBP

Period

Duration In Days
1,800

Amendments

Entry 1
Id
1
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: It has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work under PCR 2015 Regulation 72(1)(b). Failure to roll out the Hardware by October 2024 is a material risk to POL's ability to support trading through the provision of counter devices. Without this branches, will cease to be able to trade. Additionally, changing suppliers would cause significant inconvenience and substantial duplication of cost to POL.
Description
The original contract notice was published on Contracts Finder at https://www.contractsfinder.service.gov.uk/notice/e07590f9-07d8-4864-957e-dd717acc86b2. The Notice stated the value was £23,176,003; this was the value for the initial 3 years term excluding the extended term. The contract is for a total of 5 years in duration, made up of a 3 year initial term and (optional) 1+1 or 2 year extension. The contract value is £34,709,829 over the full 5 year term. An initial modification notice was published at https://www.find-tender.service.gov.uk/Notice/030502-2024. This modification enacted the 2 year extension option and increased the contract value by £14,002,744. This modification was to enable additional capital works and to account for higher than expected user numbers. A further modification is now required as it has become necessary that POL replace the in-branch hardware due to technical obsolescence. The most appropriate course of action is for POL's current EUC provider to deliver this work. The required modification is valued at £16.4m. The services to be undertaken by DXC are: 1) Creation of a counter build 2) Physical build of the solution (hardware and software) 3) Storage of the counter hardware prior to deployment 4) Installation of circa 25,000 branch terminals and PIN entry devices 5) Software upgrades 6) Disposal of removed terminals

Recorded locations

  • Buyer location · London · UK · EC2V7ER · United Kingdom
  • Delivery location · UK

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05ed8b-2025-12-03T08:09:18Zcompiled ·