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PROCUREMENT OPPORTUNITY

Community Safety Public Perception Survey

The Police and Crime Commissioner for Suffolk · Contract details notice on Find a Tender

Tender information last checkedLast checked 29 Sept 2026, 14:31.

Opportunity overview

Suffolk Police, the Police and Crime Commissioner for Suffolk (PCC), Suffolk County Council and Community Safety Partnerships representatives from Babergh, East Suffolk, Mid Suffolk, Ipswich, and West Suffolk are seeking a delivery partner for a project that obtains and interprets the views of Suffolk residents on community safety. During 2025 a new Police and Crime Plan was developed covering the period 2025-2029, this has set out the policing priorities across Suffolk. The plan focuses on preventing crime and working with communities to make Suffolk a safer place to live, work, travel, and invest. This survey will offer partners across Suffolk an insight into the views of residents to help shape activity at a community safety partnership level. All partners also want to be able to ensure that longitudinal information is available to help inform current strategic priorities and delivery. The work will build upon themed and localised consultations previously undertaken along with needs assessments undertaken for strategy development. The partners are inviting bids from potential providers with extensive experience in large-scale, primary, human research within the community safety environment. This should specifically include policing, community safety, Criminal Justice and/or victims and witnesses of crime. The project will be a large scale, research survey giving a reliable and robust assessment of public perception of community safety and local policing. The successful provider would be expected to consult a representative cohort of Suffolk residents to seek their views and perceptions of community safety and local policing in the county to measure and understand progress being made against our priorities to inform policy and practice. This should be large enough to allow for segmentation at district level, on a demographic basis and between victims and non-victims

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

SMSR UK Ltd

Matched by exact name
Contract value
£298.3k
Awarded
Not supplied
Contract signed
31 May 2026
Including VAT
£358k
Award ID
2
Status
active
Identifier
GB-PPON PNCD-9978-NRWN
Location
Hull, UKE11, HU1 3ES, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
7F-2025-C024
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
The Police and Crime Commissioner for Suffolk
Id
GB-PPON-PDLT-3241-XVCD

Identifier

Scheme
GB-PPON
Id
PDLT-3241-XVCD

Address

Street Address
Police Headquarters, Portal Avenue, Martlesham Heath
Locality
Ipswich
Postal Code
IP5 3QS
Country
GB
Country Name
United Kingdom
Region
UKH14

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SMSR UK Ltd
Id
GB-PPON-PNCD-9978-NRWN

Identifier

Scheme
GB-PPON
Id
PNCD-9978-NRWN

Address

Street Address
1 Saville Street
Locality
Hull
Postal Code
HU1 3ES
Country
GB
Country Name
United Kingdom
Region
UKE11

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
2
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79311300
Description
Survey analysis services
Entry 2
Scheme
CPV
Id
79342310
Description
Customer survey services
Entry 3
Scheme
CPV
Id
79342311
Description
Customer satisfaction survey

Delivery locations

Entry 1
Region
UKH14
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PNCD-9978-NRWN
Name
SMSR UK Ltd

Related lots

1

Contracts and changes

Entry 1
Id
2
Award ID
2
Title
Community Safety Public Perception Survey
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
1 Jun 2026, 00:00

Period

Starts
1 Jun 2026, 00:00
Ends
31 May 2028, 23:59
Max Extent Date
31 May 2030, 23:59

Renewal

Description
2 x 12 month optional extensions

Value

Including VAT
357,960
Amount
298,300
Currency
GBP

Agreed Metrics

Entry 1
Id
0006
Title
KPI's do not need to be published due to the contract value.

Documents

Entry 1
Id
058331-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
22 Jun 2026, 09:36
Format
text/html

Recorded locations

  • Buyer location · Ipswich · UKH14 · IP5 3QS · United Kingdom

Notice and amendment history

4 published notice versions reviewed by ProcuraAxis.

4 VERSIONS
  1. 001456-2026Tender notice on Find a Tender ·
  2. 001475-2026Tender notice on Find a Tender ·
  3. 025975-2026Contract award notice on Find a Tender ·
  4. 058331-2026Contract details notice on Find a Tender ·