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PROCUREMENT OPPORTUNITY

Electronic Patient Record Contract

Cambridge University Hospitals NHS Foundation Trust · compiled

Tender information last checkedLast checked 30 Sept 2026, 13:27.

Opportunity overview

The service is being modified to extend the duration of the contract. This contract will now run until 5 April 2031. As well as extending the duration, in the light of the passage of time, several non-substantial modifications have been agreed to align certain clauses to the parties' current operational and commercial needs. This includes modifications to address changes in regulations affecting the functionality of the software and changes that have become necessary to reflect the extended duration of the contract.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Epic Systems Corporation

No match
Contract value
£99.7m
Awarded
Not supplied
Contract signed
4 Apr 2013
Award ID
078857-2025-ADD/PU/KM/25/36-1
Status
active
Location
Verona, US, 53593, United States

Classification

  • CPV72000000 — IT services: consulting, software development, Internet and support

Lots

  • The Trust published a pipeline notice on 29 July 2025 (Notice Identifier: 2025/S 000-043963).Value not stated

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ADD/PU/KM/25/36
Main Procurement Category
services

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Lots and requirements

Entry 1
Id
1
Description
The Trust published a pipeline notice on 29 July 2025 (Notice Identifier: 2025/S 000-043963).

Contract period

Duration In Days
4,680

Items and delivery

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UKH12

Buyer, suppliers and contacts

Organisation 1
Id
GB-FTS-799
Name
Cambridge University Hospitals NHS Foundation Trust

Roles

buyer

Address

Region
UKH12
Locality
Cambridge
Postal Code
CB2 0QQ
Country Name
United Kingdom
Street Address
Hills Rd

Details

Identifier

Legal Name
Cambridge University Hospitals NHS Foundation Trust

Contact

Name
Kevin Macey
Telephone
+44 1223274304
Organisation 2
Id
GB-FTS-168099
Name
Epic Systems Corporation

Roles

supplier

Address

Region
US
Locality
Verona
Postal Code
53593
Country Name
United States
Street Address
1979 Milky Way

Details

Scale
large

Identifier

Legal Name
Epic Systems Corporation
Organisation 3
Id
GB-FTS-168100
Name
Cambridge University Hospitals

Roles

reviewBody

Address

Locality
Cambridge
Postal Code
CB2 0QQ
Country Name
United Kingdom
Street Address
Hills Rd

Details

Identifier

Legal Name
Cambridge University Hospitals

Contact

Award information

Award 1
Id
078857-2025-ADD/PU/KM/25/36-1
Title
Electronic Patient Record Contract
Status
active

Suppliers

Supplier 1
Id
GB-FTS-168099
Name
Epic Systems Corporation

Related lots

1

Contracts and changes

Entry 1
Id
078857-2025-ADD/PU/KM/25/36-1
Title
Electronic Patient Record Contract
Status
active
Award ID
078857-2025-ADD/PU/KM/25/36-1
Date Signed
5 Apr 2013, 00:00

Items

Item 1
Id
1
Related Lot
1

Classification

Id
72000000
Scheme
CPV
Description
IT services: consulting, software development, Internet and support

Delivery locations

Entry 1
Region
UKH12

Value

Amount
99,695,008
Currency
GBP

Period

Duration In Days
6,480

Amendments

Entry 1
Id
1
Rationale
Need for additional works, services or supplies by the original contractor/concessionaire: The Trust has a continuing need for an EPR solution for its operational services beyond the scheduled expiry of Epic's contract. The EPR software was developed and provided by Epic. The Trust undertook a market engagement exercise to test whether a third party supplier could provide ongoing maintenance services to a level which is sufficiently robust to satisfy the Trust's requirements. These market engagement activities confirmed that: • it would not be viable for a third-party to deliver maintenance services for the Trust's existing software licences; and • alternative supplier arrangements could not be secured without the need to re-license and to pay for lengthy transition support. Awarding a contract to a supplier other than Epic would cause significant inconvenience and substantial duplication of costs for the Trust as switching supplier would: • necessitate the purchase of new software licences, notwithstanding that the current solution and licences are fit for purpose; • render valueless the perpetual licences which the Trust obtained under the existing contract; and • require the Trust to incur duplicative capital costs if it were required to invest in a new EPR solution. Switching to an alternative supplier would also give rise to material operational risks, given the Trust's EPR solution is integral to all aspects of care delivery and hospital administration. Significant resources have been allocated to configuring, optimising, and embedding the current solution within the Trust’s clinical and operational workflows. Appointing a new supplier would mean incurring duplicative costs on configuring, optimising and embedding the new system. This could cause significant inconvenience given the impact on patient safety, service quality, productivity levels, and the effectiveness of care delivery models.
Description
The service is being modified to extend the duration of the contract. This contract will now run until 5 April 2031. As well as extending the duration, in the light of the passage of time, several non-substantial modifications have been agreed to align certain clauses to the parties' current operational and commercial needs. This includes modifications to address changes in regulations affecting the functionality of the software and changes that have become necessary to reflect the extended duration of the contract.

Recorded locations

  • Buyer location · Cambridge · UKH12 · CB2 0QQ · United Kingdom
  • Delivery location · UKH12

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05eccd-2025-12-02T12:09:57Zcompiled ·