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PROCUREMENT OPPORTUNITY

Direct Payment Support Services (AACC)

NHS SUSSEX INTEGRATED CARE BOARD · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 15:23.

Opportunity overview

This contract provides person-centred support to individuals managing Direct Payments or Personal Health Budgets for employing Personal Assistants (PA). Services include tailored guidance, budgeting assistance, legal and employment advice, and provision of customisable templates such as contracts and job descriptions. Ensuring data protection compliance and promotes safe recruitment practices, including DBS checks and eligibility verification. To support PA training, dispute resolution, and access to additional services like payroll and insurance. It facilitates recruitment through its PA Pages platform and works collaboratively to shape local policy. The service is to be flexible, accessible, and committed to continuous improvement and innovation in Direct Payment support.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£303.1k
Awarded
Not supplied
Contract signed
13 Feb 2026
Including VAT
£363.7k
Award ID
1
Status
active
Identifier
GB-COH 08654797
Location
Worthing, UKJ27, BN11 1RY, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
ocds-h6vhtk-05ec4a
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
Extreme and unavoidable urgency. To ensure continuity of essential services-including access to funds, payroll, employment support, and mandatory PA training-a full procurement exercise is not feasible within the limited timeframe available. The ICB proposes engaging Independent Lives under a temporary arrangement to take on clients and expand coverage across Sussex. This service was expanded from West Sussex to include new clients from East Sussex and Brighton and Hove areas from 1 October 25. This interim solution will remain in place for 26 months, allowing time to align service specifications, complete market engagement, and respond to strategic changes including the merger of Surrey and Sussex ICBs. This waiver is necessary to maintain service continuity, safeguard vulnerable individuals, and ensure compliance with statutory responsibilities during a period of transition and strategic review.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
switchingDirectAward

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
NHS SUSSEX INTEGRATED CARE BOARD
Id
GB-PPON-PVDX-6283-RPQJ

Identifier

Scheme
GB-PPON
Id
PVDX-6283-RPQJ

Address

Street Address
Sackville House, Brooks Close
Locality
Lewes
Postal Code
BN7 2FZ
Country
GB
Country Name
United Kingdom
Region
UKJ22

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
NHS South Central and West CSU
Id
GB-NHS-0DF
Role Details
Procurement Specialists

Identifier

Scheme
GB-NHS
Id
0DF

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PXTZ-5316-XWPW

Address

Street Address
Omega House, 112 Southampton Road
Locality
Eastleigh
Postal Code
SO50 5PB
Country
GB
Country Name
United Kingdom
Region
UKJ35

Contact

Roles

procuringEntity
processContactPoint

Details

Organisation 3
Name
INDEPENDENT LIVES (DISABILITY)
Id
GB-COH-08654797

Identifier

Scheme
GB-COH
Id
08654797

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PYMV-6266-DMZZ

Address

Street Address
Southfield House
Locality
Worthing
Postal Code
BN11 1RY
Country
GB
Country Name
United Kingdom
Region
UKJ27

Contact

Roles

supplier

Details

Scale
sme
Vcse
Yes
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
79000000
Description
Business services: law, marketing, consulting, recruitment, printing and security

Delivery locations

Entry 1
Region
UKJ2
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-08654797
Name
INDEPENDENT LIVES (DISABILITY)

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
Direct Payment Support Services (AACC)
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
13 Feb 2026, 00:00
No Agreed Metrics Rationale
The contract value is less than £5 million.

Period

Starts
13 Feb 2026, 00:00
Ends
31 Mar 2027, 23:59
Max Extent Date
31 Mar 2028, 23:59

Renewal

Description
The contract may be extended for a further 12 month period until 31st March 2028 subject to the Provider's good performance and the continuation of the NHS Sussex Integrated Care Board's business need.

Value

Including VAT
363,673.94
Amount
303,061.62
Currency
GBP

Documents

Entry 1
Id
025825-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Mar 2026, 14:21
Format
text/html

Recorded locations

  • Buyer location · Lewes · UKJ22 · BN7 2FZ · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 025825-2026Contract details notice on Find a Tender ·