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PROCUREMENT OPPORTUNITY

SEL ICB - 111 IUC Contract

NHS South East London Integrated Care Board · tender

Tender information last checkedLast checked 5 Oct 2026, 07:26.

Opportunity overview

South East London (SEL) Integrated Care Board (ICB) is seeking to procure a new NHS 111 service for SEL. The service will be procured in eight Lots: one call handling service, six in-hours Integrated Delivery Units (one per borough) and one out-of-hours Integrated Delivery Unit. The 111 clinical assessment aspect of the service will be delivered via the Integrated Delivery Units both at a local and SEL level. Interested providers may bid for between one and eight Lots. SEL ICB is seeking collaborative and innovative providers that will ensure the holistic needs of its patients are provided for as close to home as possible, working in tandem with local Integrated Neighbourhood Teams. The combined service offering of the eight Lots must be individually and mutually resilient. The contracts will start on the 1st April 2027 and run for 3 years with the option to extend for a further 2 years at the sole discretion of the Authority. The five-year financial envelope for each Lot is as follows: Lot 1: Call Handling - £56,112,000 Lot 2: Bexley in hours IDU - £1,698,000 Lot 3: Bromley in hours IDU - £2,394,000 Lot 4: Greenwich in hours IDU - £2,394,000 Lot 5: Lambeth in hours IDU - £2,572,000 Lot 6: Lewisham in hours IDU - £2,832,000 Lot 7: Southwark in hours IDU - £2,634,000 Lot 8: SEL out of hours IDU - £36,199,000

Classification

  • CPV85100000 — Health services

Lots

  • Call Handling£56.1m
  • Bexley in hours IDU£1.7m
  • Bromley in hours IDU£2.4m
  • Greenwich in hours IDU£2.4m
  • Lambeth in hours IDU£2.6m
  • Lewisham in hours IDU£2.8m
  • Southwark in hours IDU£2.6m
  • SEL out of hours IDU£36.2m

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
2015
Status
active
Main Procurement Category
services
Procurement Method
open
Procurement Method Details
Open procedure
Has Recurrence
No

Legal basis

Id
32014L0024
Scheme
CELEX

Classification

Scheme
CPV
Id
85100000
Description
Health services

Lot Details

Submission Method

electronicSubmission

Tender Period

Ends
9 Mar 2026, 17:00

Submission terms

Languages

en

Expected award period

Starts
10 Mar 2026, 09:00

Bid Opening

Date
10 Mar 2026, 09:00

Lots and requirements

Entry 1
Id
1
Title
Call Handling
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
56,112,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 2
Id
2
Title
Bexley in hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
1,698,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 3
Id
3
Title
Bromley in hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
2,394,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 4
Id
4
Title
Greenwich in hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
2,394,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 5
Id
5
Title
Lambeth in hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
2,572,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 6
Id
6
Title
Lewisham in hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
2,832,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 7
Id
7
Title
Southwark in hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
2,634,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.
Entry 8
Id
8
Title
SEL out of hours IDU
Description
Please see the relevant service specification on the Atamis e-tendering portal page.
Has Renewal
No
Has Options
Yes
Status
active

Value

Amount
36,199,000
Currency
GBP

Contract period

Starts
1 Apr 2027, 00:00
Ends
31 Mar 2030, 23:59

Submission terms

Variant Policy
notAllowed

Options

Description
The contracts will start on the 1st April 2027 and run for 3 years with a potential 2-year extension.

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 2
Id
2
Related Lot
2

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 3
Id
3
Related Lot
3

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 4
Id
4
Related Lot
4

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 5
Id
5
Related Lot
5

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 6
Id
6
Related Lot
6

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 7
Id
7
Related Lot
7

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI
Item 8
Id
8
Related Lot
8

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services

Delivery locations

Entry 1
Region
UKI

Buyer, suppliers and contacts

Organisation 1
Name
NHS South East London Integrated Care Board
Id
GB-NHS-72Q

Identifier

Legal Name
NHS South East London Integrated Care Board
Id
72Q
Scheme
GB-NHS

Address

Street Address
Southwark Council, 160 Tooley Street
Locality
London
Region
UKI
Postal Code
SE1 2QH
Country Name
United Kingdom

Contact

Name
Kieran James Paterson

Roles

buyer

Details

Classifications

Entry 1
Scheme
TED_CA_TYPE
Id
BODY_PUBLIC
Description
Body governed by public law
Entry 2
Scheme
COFOG
Id
07
Description
Health
Organisation 2
Name
NHS South East London Integrated Care Board
Id
GB-FTS-107885

Identifier

Legal Name
NHS South East London Integrated Care Board

Address

Locality
London
Country Name
United Kingdom

Roles

reviewBody

Recorded locations

  • Buyer location · London · UKI · SE1 2QH · United Kingdom
  • Delivery location · UKI

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 002188-2026tender ·