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PROCUREMENT OPPORTUNITY

Community Frailty Service (Brent)

NHS North West London Integrated Care Board · Contract award notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 21:26.

Opportunity overview

This is an Intention to Award Notice under the Provider Selection Regime (PSR) NHS West and North London Integrated Care Board has followed the PSR Competitive Process to identify the preferred Bidder for a unified, high-quality community frailty service in Brent with the following outcomes and benefits: • Improved Patient Outcomes: Delayed progression of frailty, reduced inappropriate hospital admissions, and enhanced quality of life for people living with frailty. • Cost-Effectiveness: Reduced use of unplanned care and more efficient use of healthcare resources. • Enhanced Patient and Carer Experience: Better coordination of care and increased satisfaction with services provided. The preferred Bidder will align the service with national guidelines and best practice guidelines, the NHS Frailty toolkit, the Fit for Frailty Guidelines and the recommendations from the NWL ICB Community Frailty Common Core Offer Framework. As well as: • Build from and consolidate good practice across the boroughs • Improve efficiency, integration between services and provides a more scaled up and consistent offer for community frailty services across the boroughs • Develop an improved delivery mechanism supported by proactive identification, and integrated multi-agency teams to support patients with frailty • Have a greater (and timely) impact on people with escalating risks, with better experience and outcomes and if delivered effectively, overall greater sustainability. • Address the inequality and differential access to services and focus on the right care, at the right place and at the right time. The contract will be for 3 years with the option to extend for a further 2 x 12 months i.e. 3+1+1. The start date of the contract will be 01 July 2026 The Authority intends to award the contract to Operose Health (AT Medics). The unsuccessful Bidders are: Blue Lily Home Care Brent GP Confederation Limited Brent GP Co-operative Limited Find a Care Home Services Ltd HomeLink Healthcare

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Operose Health

Matched by number
Published award value
£9.8m
Awarded
14 Apr 2026
Award ID
1
Status
pending
Identifier
GB-COH 10014577
Location
Great Missenden, UKJ13, HP16 0BG, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C404367
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
NHS North West London Integrated Care Board
Id
GB-PPON-PNBL-2185-DWXM

Identifier

Scheme
GB-PPON
Id
PNBL-2185-DWXM

Address

Street Address
15 Marylebone Rd,
Locality
London
Postal Code
NW1 5JD
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
Operose Health
Id
GB-COH-10014577

Identifier

Scheme
GB-COH
Id
10014577

Address

Street Address
108 High Street
Locality
Great Missenden
Postal Code
HP16 0BG
Country
GB
Country Name
United Kingdom
Region
UKJ13

Contact

Roles

supplier
tenderer

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
pending
Date
15 Apr 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
15 Apr 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85100000
Description
Health services
Entry 2
Scheme
CPV
Id
85323000
Description
Community health services

Delivery locations

Entry 1
Region
UKI72
Country
GB
Country Name
United Kingdom

Value

Including VAT
11,800,174
Amount
9,833,478
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-10014577
Name
Operose Health

Standstill Period

Ends
28 Apr 2026, 23:59

Contract period

Starts
1 Jul 2026, 00:00
Ends
30 Jun 2029, 23:59
Max Extent Date
30 Jun 2031, 23:59

Renewal

Description
2 x 12 month extensions to 30/06/2030 and 30/06/2031

Related lots

1

Documents

Entry 1
Id
035049-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
17 Apr 2026, 10:46
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
30 Jun 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI32 · NW1 5JD · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 035049-2026Contract award notice on Find a Tender ·