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PROCUREMENT OPPORTUNITY

CPT_25_20 Thrive Learning Management System (LMS)

National Audit Office · Transparency notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:34.

Opportunity overview

The National Audit Office requires the provision, maintenance, and support of the Thrive Learning Management System (LMS) to deliver, manage, and track mandatory, regulatory, and professional development training for approximately 1,100 staff. The system will host and maintain existing and future learning content, including CPD records and training completion data, and provide tools to monitor compliance and staff progress. The supplier will provide technical support, system updates, and ensure secure and reliable access to training materials, maintaining data integrity and continuity of service.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

THRIVE LEARNING LIMITED

Matched by number
Published award value
£175k
Awarded
1 Dec 2025
Award ID
1
Status
pending
Identifier
GB-COH 10988277
Location
Nottingham, UKF16, NG13 8AN, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CPT_25_20
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The NAO is relying on Procurement Act 2023, Section 43(1)(d): continuation or interoperability requirements where changing supplier would cause disproportionate technical difficulties or significant duplication of cost. The grounds for the direct award are: • Proprietary data and interoperability: Thrive stores CPD, completions, and BI dashboards in a proprietary format, which cannot be easily migrated to another LMS. • Significant duplication of cost and resource: Recreating BI reporting, CPD tracking, and historical data in a new system would require substantial staff time, cross-team effort, and external support. The previous migration to Thrive involved many hours of colleague time and significant internal resource investment to transfer content and configure CPD tracking, demonstrating the scale of effort that would be duplicated. • Workforce impact: The system is used by approximately 1,100 staff. Transitioning to a new LMS would require full retraining, leading to operational disruption and productivity loss. • Continuity and proportionality: Continuing with Thrive ensures uninterrupted training provision, data integrity, and compliance, representing the most efficient and proportionate use of public funds.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Suitability

Sme
Yes
Vcse
Yes

Published documents

Entry 1
Id
conflictOfInterest
Description
Not published
Document Type
conflictOfInterest

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PBHM-8926-YDNL
Name
National Audit Office

Roles

buyer

Address

Region
UKI32
Country
GB
Locality
London
Postal Code
SW1W 9SP
Country Name
United Kingdom
Street Address
157-197 Buckingham Palace Road

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PBHM-8926-YDNL
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-COH-10988277
Name
THRIVE LEARNING LIMITED

Roles

supplier

Address

Region
UKF16
Country
GB
Locality
Nottingham
Postal Code
NG13 8AN
Country Name
United Kingdom
Street Address
27 Market Place

Details

Vcse
No
Scale
sme
Sheltered Workshop
No
Public Service Mission Organization
No

Identifier

Id
10988277
Scheme
GB-COH

Contact

Additional Identifiers

Entry 1
Id
PYLW-1522-MRJY
Scheme
GB-PPON

Award information

Award 1
Id
1
Date
1 Dec 2025, 00:00
Title
CPT_25_20 Thrive Learning Management System (LMS)
Status
pending
Has Options
Yes
Has Renewal
Yes
Above Threshold
Yes
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom
Entry 2
Region
UK
Country
GB
Country Name
United Kingdom

Additional Classifications

Entry 1
Id
48931000
Scheme
CPV
Description
Training software package
Entry 2
Id
80500000
Scheme
CPV
Description
Training services

Value

Amount
175,000
Currency
GBP
Including VAT
210,000

Options

Description
The NAO reserves the right, during the term of the contract, to: • Purchase additional user licences to accommodate increased usage requirements; and • Procure additional professional services, including but not limited to configuration, and training, at the rates specified in the contract. These options may be exercised at any time during the contract period to ensure flexibility and scalability in meeting the NAO's evolving needs.

Renewal

Description
The contract is expected to commence by Monday 26th January 2026 and will run initially for 2 years until Tuesday 25th January 2028 with 2 years optional extensions to Friday 25th January 2030.

Documents

Entry 1
Id
078483-2025
Format
text/html
Notice Type
UK5
Description
Transparency notice on Find a Tender
Document Type
awardNotice
Published
1 Dec 2025, 13:15
Entry 2
Id
078547-2025
Format
text/html
Notice Type
UK6
Description
Contract award notice on Find a Tender
Document Type
awardNotice
Published
1 Dec 2025, 14:52

Suppliers

Supplier 1
Id
GB-COH-10988277
Name
THRIVE LEARNING LIMITED

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Status
scheduled
Due
16 Jan 2026, 23:59

Related lots

1

Contract period

Ends
25 Jan 2028, 23:59
Starts
26 Jan 2026, 00:00
Max Extent Date
25 Jan 2030, 23:59

Standstill Period

Ends
11 Dec 2025, 23:59

Recorded locations

  • Buyer location · London · UKI32 · SW1W 9SP · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05ebf0-2025-12-01T14:52:04ZTransparency notice on Find a Tender ·