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PROCUREMENT OPPORTUNITY

HAC6124 Integrated Statutory Advocacy Service

Tower Hamlets · Tender notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 10:11.

Opportunity overview

Tower Hamlets Council proposes to procure a high-quality, person-centred Integrated Statutory Advocacy Service to ensure that residents eligible under national legislation receive timely, independent, and effective advocacy. This procurement will bring together the following two separate advocacy contracts into a single contracting approach: 1. The Integrated Statutory Advocacy Service (ISAS), which supports Tower Hamlets residents in the borough and across the Northeast London (NEL) footprint with a range of statutory advocacy support, including Independent Mental Capacity Advocacy (IMCA), Responsible Pair Persons Representative (RPPR), NHS Complaints Advocacy, and Care Act Advocacy (CAA). 2. The Out-of-Borough Statutory Advocacy Service, which ensures eligible Tower Hamlets residents temporarily placed outside of NEL boroughs receive independent statutory advocacy. This includes RPPR and CAA functions only. The intention is to effectively merge these two contracts and go out to the market for a nationwide Integrated Statutory Advocacy Service. It will ensure that individuals: • Are supported to understand and exercise their rights • Can participate fully in decision-making about their care and support • Have their voices heard where capacity is limited or fluctuating • Receive consistent, high-quality advocacy regardless of where they live The scope of this procurement covers: • Independent Mental Capacity Advocacy (IMCA) including DoLS and Relevant Person’s Paid Representative (RPPR) functions • Care Act Advocacy (CAA) for people with substantial difficulty participating in care planning or safeguarding • NHS Complaints Advocacy

Classification

  • CPV85000000 — Health and social work services

Lots

  • Lot 1£1.5m

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HAC6124
Status
active
Procurement Method
open
Procurement Method Details
Open procedure
Main Procurement Category
services
Above Threshold
Yes
Has Recurrence
Yes
Published risks
See contract management within the specification

Legal basis

Id
2023/54
Scheme
UKPGA

Covered By

GPA

Submission terms

Electronic Submission Policy
allowed

Languages

en

Tender Period

Ends
28 Sept 2026, 12:00

Enquiry period

Ends
18 Sept 2026, 17:00

Expected award period

Ends
11 Nov 2026, 23:59

Recurrence

Dates

Entry 1
Starts
28 Jun 2030, 23:59

Contract terms

Financial Terms
See Terms and conditions in the Tender Pack

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Including VAT
1,856,976
Amount
1,547,480
Currency
GBP

Award criteria

Criteria

Criterion 1
Type
quality
Name
Quality
Description
60% quality method statements

Numbers

Entry 1
Number
60
Weight
percentageExact
Criterion 2
Type
price
Name
Price
Description
30% Price as per schedule 2

Numbers

Entry 1
Number
30
Weight
percentageExact
Criterion 3
Type
quality
Name
Social Value
Description
10% Social Value

Numbers

Entry 1
Number
10
Weight
percentageExact

Selection criteria

Criteria

Criterion 1
Type
economic
Description
See ITT
Criterion 2
Type
technical
Description
See ITT and specification

Suitability

Sme
Yes
Vcse
Yes

Contract period

Starts
1 Feb 2027, 00:00
Ends
31 Jan 2030, 23:59
Max Extent Date
31 Jan 2031, 23:59

Renewal

Description
3+1

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UK
Country
GB
Country Name
United Kingdom

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published
Entry 2
Id
081646-2026
Document Type
tenderNotice
Notice Type
UK4
Description
Tender notice on Find a Tender
Published
27 Aug 2026, 10:46
Format
text/html

Buyer, suppliers and contacts

Organisation 1
Name
Tower Hamlets
Id
GB-PPON-PQBL-2673-MVYG

Identifier

Scheme
GB-PPON
Id
PQBL-2673-MVYG

Address

Street Address
New Town Hall
Locality
London
Postal Code
E1 1BJ
Country
GB
Country Name
United Kingdom
Region
UKI42

Contact

Name
Procurement Team
Telephone
+44 2073644099

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government

Recorded locations

  • Buyer location · London · UKI42 · E1 1BJ · United Kingdom
  • Delivery location · UK · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 081646-2026Tender notice on Find a Tender ·