Home / Opportunities / Opportunity
PROCUREMENT OPPORTUNITY

Cumbria Taxi Services 2026 - 2029

Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust · Tender notice on Find a Tender

Tender information last checkedLast checked 30 Sept 2026, 13:39.

Opportunity overview

The Cumbria Region Taxi Service for Cumbria, Northumberland, Tyne & Wear (CNTW) Trust (Authority) is managed by NTW Solutions (a wholly owned subsidiary of the Authority). The contract period is targeted to commence 1st April 2026 (subject to Trust and Contractor final agreement) for Initial Term of 36 months, to expire 31st March 2029 (or 36 months from actual start date). There is an option to extend from 1st April 2029 to 30th November 2029, subject to satisfactory performance of contract KPI’s and agreement of both Parties.

Classification

  • CPV60120000 — Taxi services

Lots

  • Lot 1£844.7k

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
C403908
Status
active
Published risks
• Inability to perform all journey demands and consistently meet / exceed 95% on time pickup KPI per calendar month. • Liquidation of service provider. • Closure of major CNTW Cumbria (sites & community) locations. • Impacts of pandemics. * Significant downtime of online booking portal or associated App.
Above Threshold
Yes
Procurement Method
open
Main Procurement Category
services
Procurement Method Details
Open procedure

Amendments

Entry 1
Id
082909-2025
Description
Modification Notice for UK-5514, dated 15th December 2025 Procurement Reference: C403908 - Cumbria Taxi Services 2026 - 2029 The Authority writes to notify all potential bidders of a modification the following specific to Cumbria Taxi - PA23 Open Competition and date change for tender submissions. 1. Para 19 in Specification has been re-written in totality for potential bidders to digest. ~ Cumbria Taxi Spec_2026_v.09 151225 is now available in Supplier Document Folder in Atamis, superseding “Cumbria Taxi Spec_2026_v.08”. ~ Para 32 – Environmental removed, as Para 19 takes precedence. 2. Tender Submission Deadline amended from 12 noon on Friday 9th January 2026 to now read 12 noon on Friday 16th January 2026.

Legal basis

Id
2023/54
Scheme
UKPGA

Expected award period

Ends
13 Feb 2026, 23:59

Tender Period

Ends
16 Jan 2026, 12:00

Contract terms

Financial Terms
30 days from the receipt of an accepted invoice.

Enquiry period

Ends
19 Dec 2025, 12:00

Submission terms

Electronic Submission Policy
allowed

Languages

en

Lots and requirements

Entry 1
Id
1
Status
active
Has Renewal
Yes

Value

Amount
844,701.22
Currency
GBP
Including VAT
1,013,541.46

Renewal

Description
3 year Initial Term + 1 x 8 month extension

Suitability

Sme
Yes

Award criteria

Criteria

Criterion 1
Name
Cumbria Taxi - PA23 Open Competition
Type
quality
Description
Technical Envelope = 40% Commercial Envelope = 40% Social Value Envelope = 20% See Tender Documents for full details

Numbers

Entry 1
Number
1
Weight
order

Contract period

Ends
31 Mar 2029, 23:59
Starts
1 Apr 2026, 00:00
Max Extent Date
31 Mar 2031, 23:59

Items and delivery

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Id
60120000
Scheme
CPV
Description
Taxi services

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Entry 2
Id
078079-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
28 Nov 2025, 13:04
Entry 3
Id
082909-2025
Format
text/html
Notice Type
UK4
Description
Tender notice on Find a Tender
Document Type
tenderNotice
Published
15 Dec 2025, 13:44

Buyer, suppliers and contacts

Organisation 1
Id
GB-PPON-PDBW-5798-GPLT
Name
Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust

Roles

buyer

Address

Region
UKC22
Country
GB
Locality
Newcastle Upon Tyne
Postal Code
NE3 3XT
Country Name
United Kingdom
Street Address
St Nicholas Hospital, Jubilee Road

Details

Classifications

Entry 1
Id
publicAuthorityCentralGovernment
Scheme
UK_CA_TYPE
Description
Public authority - central government

Identifier

Id
PDBW-5798-GPLT
Scheme
GB-PPON

Contact

Organisation 2
Id
GB-PPON-PYXL-7738-DGRP
Name
NTW Solutions Limited
Role Details
Procurement Process

Roles

procuringEntity

Address

Region
UKC22
Country
GB
Locality
Newcastle Upon Tyne
Postal Code
NE3 3XT
Country Name
United Kingdom
Street Address
Arran House, St Nicholas Hospital, Jubilee Road, Gosforth

Details

Identifier

Id
PYXL-7738-DGRP
Scheme
GB-PPON

Contact

Recorded locations

  • Buyer location · Newcastle Upon Tyne · UKC22 · NE3 3XT · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. ocds-h6vhtk-05eb0e-2025-12-15T13:44:54ZTender notice on Find a Tender ·