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PROCUREMENT OPPORTUNITY

Tech Enabled Living Service

London Borough of Hackney · Contract award notice on Find a Tender

Tender information last checkedLast checked 2 Oct 2026, 17:57.

Opportunity overview

The London Borough of Hackney seeks to tender for a new Technology-Enabled Living (TEL) service, comprising equipment, call monitoring, and response service components. The contract will run for a maximum period of 3 years, with an option to extend for a further 1+1+1 years.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
£5.5m
Awarded
12 Apr 2026
Award ID
1
Status
pending
Identifier
GB-COH 04331279
Location
Colchester, UKH34, CO4 9YQ, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
DN792068
Status
complete
Procurement Method
selective
Procurement Method Details
Competitive flexible procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Special regime

lightTouch

Lots and requirements

Entry 1
Id
1
Status
complete

Buyer, suppliers and contacts

Organisation 1
Name
London Borough of Hackney
Id
GB-PPON-PRZC-5592-DDDV

Identifier

Scheme
GB-PPON
Id
PRZC-5592-DDDV

Address

Street Address
Hackney Service Centre
Locality
London
Postal Code
E8 1DY
Country
GB
Country Name
United Kingdom
Region
UKI41

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
ALCOVE LIMITED
Id
GB-COH-09076735

Identifier

Scheme
GB-COH
Id
09076735

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQNR-8862-VNCV

Address

Street Address
2 Mayfly Way
Locality
Colchester
Postal Code
CO7 7WX
Country
GB
Country Name
United Kingdom
Region
UKH34

Roles

tenderer

Details

Scale
sme
Vcse
No
Organisation 3
Name
CAREIUM UK LIMITED
Id
GB-COH-04133585

Identifier

Scheme
GB-COH
Id
04133585

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PLPB-9615-NDDR

Address

Street Address
Aspinall House
Locality
Blackburn
Postal Code
BB1 2QE
Country
GB
Country Name
United Kingdom
Region
UKD41

Roles

tenderer

Details

Scale
large
Vcse
Yes
Organisation 4
Name
LIVITY LIFE LIMITED
Id
GB-COH-13968621

Identifier

Scheme
GB-COH
Id
13968621

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PHVM-3482-RMYR

Address

Street Address
Nutsey Lane, Calmore Industrial Park
Locality
Southampton
Postal Code
SO40 3XJ
Country
GB
Country Name
United Kingdom
Region
UKJ36

Roles

tenderer

Details

Scale
large
Vcse
No
Organisation 5
Name
MEDEQUIP ASSISTIVE TECHNOLOGY LIMITED
Id
GB-COH-04198824

Identifier

Scheme
GB-COH
Id
04198824

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJPC-9373-BVJD

Address

Street Address
Unit 2 Summit Centre
Locality
West Drayton
Postal Code
UB7 0LJ
Country
GB
Country Name
United Kingdom
Region
UKI74

Roles

tenderer

Details

Scale
large
Vcse
No
Organisation 6
Name
WM5G LIMITED
Id
GB-COH-11848619

Identifier

Scheme
GB-COH
Id
11848619

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PDGP-7297-JQNW

Address

Street Address
16 Summer Lane
Locality
Birmingham
Postal Code
B19 3SD
Country
GB
Country Name
United Kingdom
Region
UKG31

Roles

tenderer

Details

Scale
sme
Vcse
No
Organisation 7
Name
PROVIDE CARE SOLUTIONS LIMITED
Id
GB-COH-04331279

Identifier

Scheme
GB-COH
Id
04331279

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PQTJ-4888-HQGL

Address

Street Address
900 The Crescent Colchester Business Park
Locality
Colchester
Postal Code
CO4 9YQ
Country
GB
Country Name
United Kingdom
Region
UKH34

Contact

Roles

supplier
tenderer

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Title
Tech Enabled Living Service
Status
pending
Date
13 Apr 2026, 00:00
Main Procurement Category
services
Above Threshold
Yes
Has Renewal
Yes
Assessment Summaries Date Sent
22 Apr 2026, 00:00

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
85000000
Description
Health and social work services

Delivery locations

Entry 1
Region
UKI41
Country
GB
Country Name
United Kingdom

Value

Including VAT
6,630,339.19
Amount
5,525,282.66
Currency
GBP

Suppliers

Supplier 1
Id
GB-COH-04331279
Name
PROVIDE CARE SOLUTIONS LIMITED

Standstill Period

Ends
4 May 2026, 23:59

Contract period

Starts
27 Aug 2026, 00:00
Ends
26 Aug 2029, 23:59
Max Extent Date
26 Aug 2032, 23:59

Renewal

Description
Three extensions (1+1+1).

Related lots

1

Documents

Entry 1
Id
036832-2026
Document Type
awardNotice
Notice Type
UK6
Description
Contract award notice on Find a Tender
Published
22 Apr 2026, 17:18
Format
text/html

Milestones

Entry 1
Id
1
Type
futureSignatureDate
Due
15 May 2026, 23:59
Status
scheduled

Recorded locations

  • Buyer location · London · UKI41 · E8 1DY · United Kingdom

Notice and amendment history

1 published notice version reviewed by ProcuraAxis.

1 VERSION
  1. 036832-2026Contract award notice on Find a Tender ·