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PROCUREMENT OPPORTUNITY

Lift Servicing and Maintenance Contract (Habinteg)

Habinteg Housing Association Limited · Contract details notice on Find a Tender

Tender information last checkedLast checked 25 Sept 2026, 16:01.

Opportunity overview

Habinteg wishes to invite Tender Responses for the supply of services and works in respect of Lifts across the Habinteg estate to ensure all properties remain compliant, whilst residents remain safe within their homes and facilitate daily activity. The Supplier shall be responsible for all servicing, planned and reactive maintenance of lifts located within properties tenanted by Habinteg. A professionally managed service is to be provided for both Planned and Reactive Maintenance activities. The Supplier shall ensure the availability of qualified on-call personnel to respond to maintenance issues and system failures twenty-four hours a day, seven days a week, throughout the entire calendar year, including public holidays. Habinteg is a registered social housing provider with 50 years' experience building and promoting accessible homes and communities, operating across England. Habinteg has a range of general needs properties built specifically to meet accessible and adaptable requirements of customers. Habinteg supports a wide range of customers including older and disabled people, and families with disabled children. Habinteg is undertaking an Open Procedure to select a suitable Supplier to deliver the Passenger Lift Servicing and Maintenance Contract to commence 1st August 2026 (an initial three (3) year contract term, with two (2) optional one (1) year extensions, a maximum potential term of five (5) years). Within the Pricing Schedule of this tender, the Contracting Authority has stated a number of assets/properties that the Supplier will be expected to deliver services to - if this list of assets/properties needs to be modified throughout the contract term, this will be considered a "materialisation of a known risk". Please note that Shared Service for Housing (SSfH) is acting as the managing organisation on behalf of Habinteg for this tender opportunity.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Published award value
Value not stated
Awarded
Not supplied
Contract signed
31 Jul 2026
Award ID
1
Status
active
Identifier
GB-COH 02438345
Location
Ashford, UKJ45, TN23 1EF, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
HHA.A.C.25.025
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Habinteg Housing Association Limited
Id
GB-COH-IP19341R

Identifier

Scheme
GB-COH
Id
IP19341R

Additional Identifiers

Entry 1
Scheme
GB-MPR
Id
IP19341R
Entry 2
Scheme
GB-PPON
Id
PMCD-7626-HQTP

Address

Street Address
Chapman House, Unit 1, Adwalton Business Park
Locality
Bradford
Postal Code
BD11 1DR
Country
GB
Country Name
United Kingdom
Region
UKE42

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
SHARED SERVICES FOR HOUSING LIMITED
Id
GB-COH-16356505
Role Details
Shared Service for Housing (SSfH) is acting as the managing and contact organisation on behalf of the Contracting Authority for this tender opportunity, carrying out the role as Procurement Consultant.

Identifier

Scheme
GB-COH
Id
16356505

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PGNT-9288-TPMJ

Address

Street Address
230 Blackfriars Road
Locality
London
Postal Code
SE1 8NW
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Name
Rebecca How

Roles

procuringEntity
processContactPoint
Organisation 3
Name
COOK & ASSOCIATES LIFT CONSULTANTS LIMITED
Id
GB-COH-05736712
Role Details
Lift Consultants

Identifier

Scheme
GB-COH
Id
05736712

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PTVM-1586-WXHP

Address

Street Address
Regis House, 42b Homesadale Road
Locality
Bromley
Postal Code
BR2 9LD
Country
GB
Country Name
United Kingdom
Region
UKI61

Contact

Roles

procuringEntity

Details

Organisation 4
Name
GUIDELINE LIFT SERVICES LIMITED
Id
GB-COH-02438345

Identifier

Scheme
GB-COH
Id
02438345

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PJTC-5591-TVQV

Address

Street Address
28/29 Carlton Road Business Park Carlton Road
Locality
Ashford
Postal Code
TN23 1EF
Country
GB
Country Name
United Kingdom
Region
UKJ45

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50750000
Description
Lift-maintenance services

Delivery locations

Entry 1
Region
UKC
Country
GB
Country Name
United Kingdom
Entry 2
Region
UKD
Country
GB
Country Name
United Kingdom
Entry 3
Region
UKE
Country
GB
Country Name
United Kingdom
Entry 4
Region
UKF
Country
GB
Country Name
United Kingdom
Entry 5
Region
UKG
Country
GB
Country Name
United Kingdom
Entry 6
Region
UKH
Country
GB
Country Name
United Kingdom
Entry 7
Region
UKI
Country
GB
Country Name
United Kingdom
Entry 8
Region
UKJ
Country
GB
Country Name
United Kingdom
Entry 9
Region
UKK
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-COH-02438345
Name
GUIDELINE LIFT SERVICES LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
1 Aug 2026, 00:00

Period

Starts
1 Aug 2026, 00:00
Ends
31 Jul 2029, 23:59
Max Extent Date
31 Jul 2031, 23:59

Renewal

Description
The contract term is 36 + 12 + 12, making a maximum contract term of 60 month with no further option to extend.

Value

Including VAT
334,260
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
Emergency Entrapment Response Rate

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
Other Emergency Response Rate

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
First-Time Fix Rate

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
Completion of Routine Maintenance Visits

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
LOLER Remedials Completed in 28 days

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 6
Id
6
Title
Lift Uptime

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 7
Id
7
Title
Resident Satisfaction

Observations

Entry 1
Id
frequency

Period

Duration In Months
3
Entry 8
Id
8
Title
H&S Compliance (RAMS/PPE/Permits)

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Documents

Entry 1
Id
079408-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
20 Aug 2026, 12:22
Format
text/html

Recorded locations

  • Buyer location · Bradford · UKE42 · BD11 1DR · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 044598-2026Contract award notice on Find a Tender ·
  2. 079408-2026Contract details notice on Find a Tender ·