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PROCUREMENT OPPORTUNITY

CO6091 CCTV Maintenance Service

Tower Hamlets · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 04:26.

Opportunity overview

The procurement will provide the Council with a single Contractor to provide CCTV Maintenance. The contract will cover planned and reactive maintenance works of all CCTV cameras, control room and radio system. The current scope of services includes weekly visits to the Borough as well as a 24-hour call-out response and minor programming changes as and when required. Additional ad-hoc costs are incurred for new installations e.g. installation of a new camera. The call-out response (24-hour cover, 4-hour response and 24 hours best endeavour repairs) has proved invaluable in previous ICT network failures and is therefore a critical service for business continuity. This service is also utilised by other departments across the Council.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Relovision Ltd

Match pending…
Contract value
£920k
Awarded
Not supplied
Contract signed
30 Mar 2026
Including VAT
£1.1m
Award ID
1
Status
active
Identifier
GB-PPON PNYV-7811-HQMH
Location
Brentwood, UKH36, CM13 3HD, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
CO6091
Status
complete
Procurement Method
open
Procurement Method Details
Open procedure

Legal basis

Id
2023/54
Scheme
UKPGA

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Tower Hamlets
Id
GB-PPON-PQBL-2673-MVYG

Identifier

Scheme
GB-PPON
Id
PQBL-2673-MVYG

Address

Street Address
New Town Hall
Locality
London
Postal Code
E1 1BJ
Country
GB
Country Name
United Kingdom
Region
UKI42

Contact

Name
Tolulope Shodipo
Telephone
+44 2073644099

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthoritySubCentralGovernment
Description
Public authority - sub-central government
Organisation 2
Name
Relovision Ltd
Id
GB-PPON-PNYV-7811-HQMH

Identifier

Scheme
GB-PPON
Id
PNYV-7811-HQMH

Address

Street Address
Unit 53/54 Childerditch Hall Farm
Locality
Brentwood
Postal Code
CM13 3HD
Country
GB
Country Name
United Kingdom
Region
UKH36

Contact

Roles

supplier

Details

Scale
sme
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
32000000
Description
Radio, television, communication, telecommunication and related equipment
Entry 2
Scheme
CPV
Id
92222000
Description
Closed circuit television services

Delivery locations

Entry 1
Region
UKI
Country
GB
Country Name
United Kingdom

Suppliers

Supplier 1
Id
GB-PPON-PNYV-7811-HQMH
Name
Relovision Ltd

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Title
CO6091
Status
active
Has Renewal
Yes
Above Threshold
Yes
Date Signed
31 Mar 2026, 00:00

Period

Starts
31 Mar 2026, 00:00
Ends
30 Mar 2029, 23:59
Max Extent Date
30 Mar 2030, 23:59

Renewal

Description
1 x 12 month extension available

Value

Including VAT
1,104,000
Amount
920,000
Currency
GBP

Agreed Metrics

Entry 1
Id
1
Title
MKPI1 - Monthly Preventative Maintenance & Updates Attendance

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
MKPI2 - Emergency Response Times

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
MKPI3 - Non-Emergency Response Times

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
MKPI4 - Reporting

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 5
Id
5
Title
MKPI5 -Accreditation and Certification Compliance

Observations

Entry 1
Id
frequency

Period

Duration In Months
4
Entry 6
Id
6
Title
QKPI6 - Reporting

Observations

Entry 1
Id
frequency

Period

Duration In Months
4
Entry 7
Id
7
Title
QKPI7 - Contract Management

Observations

Entry 1
Id
frequency

Period

Duration In Months
4

Documents

Entry 1
Id
031576-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
7 Apr 2026, 15:36
Format
text/html

Recorded locations

  • Buyer location · London · UKI42 · E1 1BJ · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 015440-2026Contract award notice on Find a Tender ·
  2. 031576-2026Contract details notice on Find a Tender ·