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PROCUREMENT OPPORTUNITY

Facilities Management Provision

Home Office · Contract details notice on Find a Tender

Tender information last checkedLast checked 3 Oct 2026, 16:38.

Opportunity overview

This is for the provision of comprehensive hard and limited soft FM services related to site maintenance at a MOD Property including, planned and reactive maintenance, handyman services, grounds maintenance, pest control and some other services.

Awarded to

Amounts belong to published awards or contracts. Where several suppliers share one value, it is labelled as shared and is not a supplier-specific allocation.

Contract value
£4.5m
Awarded
Not supplied
Contract signed
8 Dec 2025
Including VAT
£5.4m
Award ID
1
Status
active
Identifier
GB-COH 04396241
Location
London, UKI44, SE1 9SG, United Kingdom

Classification

No classification was supplied.

Lots

  • Lot 1Value not stated

Documents and notices

Published notice details

Additional information from the published procurement release. Fields appear only when supplied by the source; check the original notice and tender documents before acting.

Scope, procedure and submissions

Id
Project 19703
Status
complete
Procurement Method
direct
Procurement Method Details
Direct award
Why this procedure was chosen
The site related to the contract is an existing MOD Property, which the Home Office will occupy for a limited 12-month duration. Landmarc is the current facilities management provider for this property, and due to technical reasons associated with continuity of service and existing site-specific arrangements, only Landmarc can deliver the required services within this timeframe. There are no reasonable alternatives that can provide the necessary services without disrupting operations during this short-term occupancy. The drivers for this have been outlined below. 1. Security and System Integration Landmarc’s CAFM system is already operational across the Defence Estate and configured to meet MoD security standards, including compliance with JSP 440, DEFCON 659A, and DEFSTAN 05-138. Transitioning to a new supplier would require: Reimplementation of ICT services including: - Rebuilding system interfaces to meet MoD specifications. - Revalidating software against BS EN ISO 9001 quality standards. - Reassigning intellectual property rights and ensuring compatibility with MoD-owned software and systems. Security vetting and onboarding of new supplier staff, including: - SC clearance. - Compliance with the Official Secrets Acts 1911–1989. - Physical and communications security protocols. A minimum 28-week mobilisation period to implement and test secure ICT environments, including cyber risk assessments and assurance questionnaires under DEFSTAN 05-138. 2. Existing Site Knowledge and Infrastructure Landmarc has long-standing operational knowledge of the site, including its ageing and non-standard construction. Their familiarity with: - Legacy infrastructure (e.g. vulnerable boilers, bespoke systems). - Historical maintenance records and asset data. - Site-specific access restrictions and MoD protocols. This familiarity enables them to deliver services with reduced risk of failure or non-compliance. A new supplier would require extensive surveys and onboarding, increasing the risk of service disruption and liability for asset degradation. 3. Landmarc operates to MoD standards and is contractually bound to maintain: - Secure handling of Official-Sensitive information (excluding Secret material). - Compliance with MoD cyber security protocols and reporting obligations. - Full traceability of staff access and vetting records, including SC clearance. - Seamless data continuity and handover processes aligned with MoD expectations. Data continuity and handover involves: - Assignment of intellectual property rights and licences to ensure uninterrupted access to systems and data. - Maintenance of a secure ICT environment and rolling maintenance schedule to avoid data loss or corruption. - Compliance with open standards and readiness for open-source publication where required. - Preservation of MoD Identifiable Information for up to 6 years post-contract for audit and continuity. As the incumbent supplier is being retained, there will be no gap in data records or system continuity during the Home Office’s 12-month occupancy of the site. This ensures the site remains compliant and ready for return to MoD control without degradation of standards or data loss. 4. Operational Efficiency and Risk Mitigation Retaining Landmarc avoids: Duplication of mobilisation activities such as: - Initial site surveys (typically 4–6 weeks). - Asset register creation (8–12 weeks depending on site complexity). - System configuration and testing (12–16 weeks). - Security vetting and onboarding (minimum 6–8 weeks for SC clearance). Risks associated with onboarding a new supplier unfamiliar with MoD protocols and site-specific constraints. Potential delays in service delivery due to ICT integration, cyber assurance, and physical security compliance. Landmarc’s embedded systems and trained personnel ensure uninterrupted service delivery and compliance with all contractual obligations under RM6155.

Legal basis

Id
2023/54
Scheme
UKPGA

Procedure reasons

Entry 1
Id
singleSuppliersTechnicalReasons

Lots and requirements

Entry 1
Id
1
Status
complete

Published documents

Entry 1
Id
conflictOfInterest
Document Type
conflictOfInterest
Description
Not published

Buyer, suppliers and contacts

Organisation 1
Name
Home Office
Id
GB-PPON-PWGC-6513-PQLZ

Identifier

Scheme
GB-PPON
Id
PWGC-6513-PQLZ

Address

Street Address
2 Marsham Street
Locality
London
Postal Code
SW1P 4DF
Country
GB
Country Name
United Kingdom
Region
UKI32

Contact

Roles

buyer

Details

Classifications

Entry 1
Scheme
UK_CA_TYPE
Id
publicAuthorityCentralGovernment
Description
Public authority - central government
Organisation 2
Name
LANDMARC SUPPORT SERVICES LIMITED
Id
GB-COH-04396241

Identifier

Scheme
GB-COH
Id
04396241

Additional Identifiers

Entry 1
Scheme
GB-PPON
Id
PBWR-4733-PVWP

Address

Street Address
Level 12, The Shard, 32 London Bridge Street
Locality
London
Postal Code
SE1 9SG
Country
GB
Country Name
United Kingdom
Region
UKI44

Contact

Roles

supplier

Details

Scale
large
Vcse
No
Public Service Mission Organization
No
Sheltered Workshop
No

Award information

Award 1
Id
1
Status
active
Main Procurement Category
services

Items

Item 1
Id
1
Related Lot
1

Additional Classifications

Entry 1
Scheme
CPV
Id
50700000
Description
Repair and maintenance services of building installations
Entry 2
Scheme
CPV
Id
77314000
Description
Grounds maintenance services
Entry 3
Scheme
CPV
Id
45232452
Description
Drainage works
Entry 4
Scheme
CPV
Id
90511000
Description
Refuse collection services
Entry 5
Scheme
CPV
Id
79342300
Description
Customer services
Entry 6
Scheme
CPV
Id
90910000
Description
Cleaning services
Entry 7
Scheme
CPV
Id
45342000
Description
Erection of fencing
Entry 8
Scheme
CPV
Id
45453000
Description
Overhaul and refurbishment work

Suppliers

Supplier 1
Id
GB-COH-04396241
Name
LANDMARC SUPPORT SERVICES LIMITED

Related lots

1

Contracts and changes

Entry 1
Id
1
Award ID
1
Status
active
Above Threshold
Yes
Date Signed
8 Dec 2025, 00:00

Period

Starts
8 Dec 2025, 00:00
Ends
7 Dec 2026, 23:59

Value

Including VAT
5,370,722.91
Amount
4,475,602.43
Currency
GBP

Documents

Entry 1
Id
A-13623
Document Type
contractSigned
Format
application/pdf
Entry 2
Id
025209-2026
Document Type
contractNotice
Notice Type
UK7
Description
Contract details notice on Find a Tender
Published
19 Mar 2026, 13:57
Format
text/html

Agreed Metrics

Entry 1
Id
1
Title
KPI1 – Reactive Maintenance
Description
This KPI measures the supplier's ability to respond to critical and emergency maintenance requests (Categories A and B) within the required response times. It focuses on ensuring that qualified personnel attend the incident promptly, make the situation safe, and aim for a first-time fix to minimise health and safety risks.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 2
Id
2
Title
KPI2 – Reactive Maintenance
Description
This KPI measures the supplier's ability to permanently resolve reactive maintenance work orders in Categories C and D within the specified rectification and completion times.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 3
Id
3
Title
KPI 3 - Unplanned Re-attendance
Description
This KPI tracks the supplier's ability to minimise unplanned return visits caused by incomplete resolution of the primary fault during the first visit. It excludes planned multi-stage works, statutory compliance steps, and client-requested changes.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1
Entry 4
Id
4
Title
KPI 4 - Planned Preventative Maintenance (PPM) Timeliness
Description
This KPI measures how effectively the supplier completes all Planned Preventive Maintenance (PPM) tasks within the agreed service period. The expectation is that every scheduled maintenance task is finished on or before its due date during the service period.

Observations

Entry 1
Id
frequency

Period

Duration In Months
1

Amendments

Entry 1
Description
This change to notice is to provide a redacted copy of the Facilities Management Contract.
Id
025209-2026

Recorded locations

  • Buyer location · London · UKI32 · SW1P 4DF · United Kingdom

Notice and amendment history

2 published notice versions reviewed by ProcuraAxis.

2 VERSIONS
  1. 000717-2026Contract details notice on Find a Tender ·
  2. 025209-2026Contract details notice on Find a Tender ·